I have an annual season ticket from Streatham to London Terminals.
Today I was visiting a friend near Clapham, so was travelling from Streatham to Clapham Junction. I understand this is covered on my ‘London terminals’ season ticket.
The best route for that is Streatham to Streatham Common, then Streatham Common to Clapham Junction. I am confident this is included in my season ticket, and also the national rail journey planner identifies this as the first route, and does not require a second ticket etc...
However, as Streatham Common is so close to Streatham, I walked to Streatham Common rather than waiting for a train one stop there from Streatham. But the barriers would not work with my season ticket (weekend staff meant I could just walk through).
Is there anything I’m missing here? Why wouldn’t my ticket operate the barriers at Streatham Common for leaving and/or exiting the station? I haven’t had any issues with other stations along routes (e.g Clapham Junction, Peckham Rye, North Dulwich etc...). Should I not be able to enter/exit here?
Today I was visiting a friend near Clapham, so was travelling from Streatham to Clapham Junction. I understand this is covered on my ‘London terminals’ season ticket.
The best route for that is Streatham to Streatham Common, then Streatham Common to Clapham Junction. I am confident this is included in my season ticket, and also the national rail journey planner identifies this as the first route, and does not require a second ticket etc...
However, as Streatham Common is so close to Streatham, I walked to Streatham Common rather than waiting for a train one stop there from Streatham. But the barriers would not work with my season ticket (weekend staff meant I could just walk through).
Is there anything I’m missing here? Why wouldn’t my ticket operate the barriers at Streatham Common for leaving and/or exiting the station? I haven’t had any issues with other stations along routes (e.g Clapham Junction, Peckham Rye, North Dulwich etc...). Should I not be able to enter/exit here?