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Least sold product?

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AM9

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13 May 2014
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St Albans
On the subject of a 1st ALR, (7 or 14 day), does anybody know where a copy of the full definitive validity can be obatained/downloaded from? The details shown on the NRE pages define the trains on which they are valid but there seems to be no official definition of the ticket's stus, i.e. is it an open first (limited only by the times at certain locations), or a first season (similarly time limited) or a special leisure ticket with limitations like regional/area offers, or something else. This is particularly relevant with the 1st class ticket as it affects normally included extras like lounges, on board refreshements etc.. It seems to be an area where some passenger-facing employees make the rules up to suit their opinion of the passenger they are dealing with so an official printed version of the ticket's validity and status would be useful to plan with and then carry in the event of a dispute.
 

mrcheek

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Joined
11 Sep 2007
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1,604
When I purchased my ALR the bloke at the ticket office turned the screen round so I could confirm which rover product I required. A few conductors didn't know what it was. Some of those that did looked surprised.

you tend to get 3 different reactions from conductors with an ALR:
a) they have no idea what it is, spend 5 minutes looking at it, then give up and let you go
b) they have no idea what it is, so they just nod it through
c) they know exactly what it is, and are obviously enthusiasts, so they start a conversation with you about it, asking where youve been etc
 

mrcheek

Established Member
Joined
11 Sep 2007
Messages
1,604
On the subject of a 1st ALR, (7 or 14 day), does anybody know where a copy of the full definitive validity can be obatained/downloaded from? The details shown on the NRE pages define the trains on which they are valid but there seems to be no official definition of the ticket's stus, i.e. is it an open first (limited only by the times at certain locations), or a first season (similarly time limited) or a special leisure ticket with limitations like regional/area offers, or something else. This is particularly relevant with the 1st class ticket as it affects normally included extras like lounges, on board refreshements etc.. It seems to be an area where some passenger-facing employees make the rules up to suit their opinion of the passenger they are dealing with so an official printed version of the ticket's validity and status would be useful to plan with and then carry in the event of a dispute.

Ive never seen such a thing, which is a shame.
It is officially an open First, so access too all First Class lounges is included (even before 10am).
 

jfollows

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26 Feb 2011
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10,085
Location
Wilmslow
you tend to get 3 different reactions from conductors with an ALR
I once had my ticket incorrectly printed on blank stock which had a number of boxes for dates to be written in on day of travel (Manchester Piccadilly, it was hard enough getting the ticket issued at all at the time). One conductor had me date a box.
I said something like "it's not necessary, it's valid for seven days".
He said something like "yes it is, I've been doing this job for fifteen years so I know what I'm talking about"
I chose not to reply with "no it isn't, I've been travelling for twenty years so I know what I'm talking about". Instead I just filled in a box with the date and he was happy, and nobody else made the same request later in the week or queried why I'd completed just one box.
I made a mental note to ensure that next time I bought one the correct blank ticket stock was used, which it fortunately was.
 

skifans

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8 Jun 2016
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248
Location
Leeds
I buy Lakes Day Rangers most weekends, never had any problems with guards on ticket office staff. Occasionally one of the bus drivers tries to argue but I've never been told to buy a new ticket, some of them said to me that they hadn't seen one before, maybe most people just use the rail portion? In do remember a few weeks ago they were doing a ticket survey (unsure on name, where it was an outside contractor instead of the guard) on the Windermere branch and the person conducting the survey said they had never seen one and didn't know how to input in their tablet. Did it as a Cumbria Day Ranger instead.
 

sarahj

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12 Dec 2012
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Brighton
I guess Interrail and Britrail passes are also quite rare (they are of course not sold at British ticket offices/machine). I remember when I was on an East Midlands Trains service and a ticket check trainee was stunned by this weird ticket I had (regular Britrail Pass), though her trainer explained it to her then.

You get a few. my trainer for tickets and stuff never mentioned them, but we did spend a few hours on transport tokens, which I've never seen in my 10 years. I knew about them, so was not phased, but some were.
 

route101

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Joined
16 May 2010
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12,264
I guess Interrail and Britrail passes are also quite rare (they are of course not sold at British ticket offices/machine). I remember when I was on an East Midlands Trains service and a ticket check trainee was stunned by this weird ticket I had (regular Britrail Pass), though her trainer explained it to her then.

Some German guy had one of those on a Scotrail service a couple of months back.
 

158820

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1 Nov 2017
Messages
242
I spent a week last summer on a Britrail Pass nearly all guard/ticket checkers just nodded or said ok after a quick glance. One very precise ticket checker working Plymouth/Penzance told me I should have had the pass dated (this was on the 2nd last day of my travels.) She also was very dubious of he ticket office stamp on it because the clerk at Llandundo junction hadn't change the date on the flanker and made a bit of a mess of it. Stil

Last September when travelling on a hand written Sail Rail ticket, I was very surprised when the guard on a dogbox service Crewe to Derby told me he sees a good few paper Sail Rail tickets.
 

dj_mikey_k

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Joined
30 Nov 2017
Messages
20
Location
All over the rugby league heart land
Ive never seen such a thing, which is a shame.
It is officially an open First, so access too all First Class lounges is included (even before 10am).

All Line Rover 7 & 14 Day, 1st and STD has a AL restriction code

Validity Restrictions for this Rover
Restriction Code: AL

The following details applies
to current travel only.

APPLICABLE DAYS

Mondays to Fridays

OUTWARD TRAVEL

Not valid for boarding or
alighting train services
operated by CrossCountry, East
Midlands Trains, Virgin Trains
East Coast,or Virgin Trains
after 04:29 and before 10:00
at the following stations:
Birmingham New Street
Bedford
London Euston
London Kings Cross
London St Pancras
International
Luton
Luton Airport Parkway
Milton Keynes Central
Stevenage
Watford Junction

RETURN TRAVEL

Not valid for boarding or
alighting train services
operated by CrossCountry, East
Midlands Trains, Virgin Trains
East Coast, or Virgin Trains
after 04:29 and before 10:00
at the following stations:
Birmingham New Street
Bedford
London Euston
London Kings Cross
London St Pancras
International
Luton
Luton Airport Parkway
Milton Keynes Central
Stevenage
Watford Junction

For full restriction details
and all T&Cs, see
www.nationalrail.co.uk

Powered by National Rail
Enquiries
 

KevinTurvey

Member
Joined
9 Oct 2016
Messages
262
It would be interesting to know how many rovers are actually sold. BR and Regional Railways used to promote them until possibly the early nineties? They then seemed to disappear. I guess low ticket sales might be down to lack of promotion, and why 'normal people' don't use them.

The old Northern operator used to promote them quite heavily with train/station posters and leaflets, and the new Northern still produce leaflets. I see very little promotion elsewhere.

They used to cheap too - I have a rover leaflet from 1987, all these are the 7 day prices. (although there were some big price increases around 1991) North West £24; Coast & Peaks £18; Heart of England £18; East Midlands £21; Wales £24; South West £30; Scotland £42. With a railcard most of these were about £2 a day!

The 1st class 14 day ALR was £315, which was probably about 1.5 - 2 weeks wages.
 

merry

Member
Joined
19 Oct 2011
Messages
177
I'd be interested to know how many excess-over-distances are sold in advance, as part of a planed journey.
Only used it once. A "more senior" ticket clerk offered it as a best value solution on a slightly circular journey come some 15-20 years ago (Stockport-Wolverhapton-Euston-Stockport: Advance SPT to WVH, Offpk rtn WVH-EUS, plus excess back to SPT which allows one not to even pass through WVH on the way back). All a bit moot as Virgin then cancelled enough trains that the SPT-WVH leg was pointless in that I missed the funeral, and SPT staff duly gave a written travel authorisation to go direct to EUS - quite a bit of fun when that sheaf of paper was inspected by some staff...
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
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27 Apr 2011
Messages
18,121
Rovers for sure.

While they're great, we should just get rid of them. 8/10 people don't even know they exist anyway and while they can be useful, it's just another level of ticketing that isn't worth having in the system. Same with the all-line-rover. A few restrictions - too many to make it worth bothering with?

Same with the Network Railcard.
Should just get rid of it. Why do people in that area (which is rather large!) get special discounted rates? Because they supposedly work in London? Well, hey, that's why you get paid more.

Digressing a little, but I wonder whether all railcards should have their terms of use merged. Different ones may provide some sort of statistics but no wonder our system is so complicated - different rules for this and that, and this ticket and that ticket.
But then that also relates to why we should get rid of returns and just have singles instead (at a lower cost).

Absolutely no need to get rid of rovers.

As for the Network Railcard a few thoughts spring to mind:

- it was introduced by Network South East to fill capacity on Off peak trains that otherwise carted fresh air around between the peaks.
- Rail fares in the south east are generally more expensive than the rest of the country, the Network Railcard brings them more into line for card holders.
- I wish the Train Operating Companies/DfT good luck if they wish to abolish the Network Railcard - a 50% increase in the cost of travel would take some justification.

The idea of merging Railcard terms and conditions has some merit however a little thought reveals some benefits of the status quo:

- Disabled Railcard holders should be able to get discount at all times. Disabled people are often the most disadvantaged in Society and we should do everything possible to help them with their travel costs.
- The 16-25 Railcard allows discount at all times subject to a £12 minimum fare. On certain routes (eg Stevenage-London Terminals) it makes sense for a 16-25 Railcard holder to buy daily discounted tickets rather than an annual season ticket. This helps younger workers with their travel at a time in their career when they might not be earning a huge wage and helps them to spread the cost by buying daily.
- In the Network Railcard area a Senior Railcard cannot be used to purchase discounted tickets until the Off Peak Day Return ticket is valid. This is sensible as it many workers travelling into London by train at that age will probably be on a higher salary.

What I do think is missing is a National Railcard that anyone can purchase. A defecto one exists for £160 in the enlarged Gold Card area but I do think it should be available nationally.
 

Gareth Marston

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26 Jun 2010
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6,231
Location
Newtown Montgomeryshire
Absolutely no need to get rid of rovers.

As for the Network Railcard a few thoughts spring to mind:

- it was introduced by Network South East to fill capacity on Off peak trains that otherwise carted fresh air around between the peaks.
- Rail fares in the south east are generally more expensive than the rest of the country, the Network Railcard brings them more into line for card holders.
- I wish the Train Operating Companies/DfT good luck if they wish to abolish the Network Railcard - a 50% increase in the cost of travel would take some justification.

The idea of merging Railcard terms and conditions has some merit however a little thought reveals some benefits of the status quo:

- Disabled Railcard holders should be able to get discount at all times. Disabled people are often the most disadvantaged in Society and we should do everything possible to help them with their travel costs.
- The 16-25 Railcard allows discount at all times subject to a £12 minimum fare. On certain routes (eg Stevenage-London Terminals) it makes sense for a 16-25 Railcard holder to buy daily discounted tickets rather than an annual season ticket. This helps younger workers with their travel at a time in their career when they might not be earning a huge wage and helps them to spread the cost by buying daily.
- In the Network Railcard area a Senior Railcard cannot be used to purchase discounted tickets until the Off Peak Day Return ticket is valid. This is sensible as it many workers travelling into London by train at that age will probably be on a higher salary.

What I do think is missing is a National Railcard that anyone can purchase. A defecto one exists for £160 in the enlarged Gold Card area but I do think it should be available nationally.
The 12 minimum fare on the 16 to 25 works the other way away from the high London fares. Whilst someone under 26 may be able to find a job where they can afford to spend £90 a week or so on rail fares to central London from Stevenage the same is not the case for someone from say Wellington Shropshire looking to work in central Birmingham as they can't find jobs with the same pay.
 

Hadders

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The 12 minimum fare on the 16 to 25 works the other way away from the high London fares. Whilst someone under 26 may be able to find a job where they can afford to spend £90 a week or so on rail fares to central London from Stevenage the same is not the case for someone from say Wellington Shropshire looking to work in central Birmingham as they can't find jobs with the same pay.

I understand your point but not everyone working in London earns a high wage. Many, many people have very ordinary jobs for very ordinary pay.

Wellington-Birmingham and Stevenage-London are similar distances yet these asinine ticket price from Stevenage is double that from Wellington.

What the £12 minimum fare does is give some relief to younger people who make expensive journeys to work by rail. It’s certainly not perfect, but I’d rather have what we have than a blanket ban on the 16-25 Railcard before 0930.
 

Dai Corner

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I understand your point but not everyone working in London earns a high wage. Many, many people have very ordinary jobs for very ordinary pay.

Wellington-Birmingham and Stevenage-London are similar distances yet these asinine ticket price from Stevenage is double that from Wellington.

What the £12 minimum fare does is give some relief to younger people who make expensive journeys to work by rail. It’s certainly not perfect, but I’d rather have what we have than a blanket ban on the 16-25 Railcard before 0930.

Does the 16-25 railcard exist for commercial or social reasons? If it's for social reasons perhaps it should be available to people of any age on low incomes (and not to high earning younger people).
 

Hadders

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I
Does the 16-25 railcard exist for commercial or social reasons? If it's for social reasons perhaps it should be available to people of any age on low incomes (and not to high earning younger people).

I've no idea. You make a good point about a railcard for people on low incomes. Who would administer the scheme and how much would it cost?
 

Dai Corner

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I've no idea. You make a good point about a railcard for people on low incomes. Who would administer the scheme and how much would it cost?

Perhaps it could be given to anyone on Universal Credit and issued with the paperwork for that by the DSS? I've No idea on what to charge the holder or the DSS for it though.
 

Merseysider

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There’s a Jobcentre Plus railcard for those out of work but it takes a while to be eligible
 

philthetube

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5 Jan 2016
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Perhaps it could be given to anyone on Universal Credit and issued with the paperwork for that by the DSS? I've No idea on what to charge the holder or the DSS for it though.

The problem with this is that it is another reason to stay on universal credit, I am in favour of a railcard for the low paid but struggle to see a fair way to offer one without discouraging people from working. Thresholds are things which need to be avoided.
 

swaldman

Member
Joined
19 Jan 2013
Messages
461
What I do think is missing is a National Railcard that anyone can purchase. A defecto one exists for £160 in the enlarged Gold Card area but I do think it should be available nationally.

Please explain? This sounds like it might actually be of benefit to me!
EDIT: Never mind; just looked up the gold card area, and it's yet again only the south of England. As you were :-/
 

RichardN

Member
Joined
29 Nov 2013
Messages
430
How about season tickets with AAA routings (different to the already-mentioned AAA tickets)? I can't imagine too many people know about these tickets. Here's an example of one from St Neots to London Terminals with routing AAA Cambridge:

http://www.brfares.com/#faredetail?orig=SNO&dest=KGX&grpd=1072&rte=40177&tkt=7DS

With this example, the fact it's only 90p more expensive than the standard St Neots-London Terminals weekly season makes the AAA Cambridge ticket quite a good choice, allowing travel between Hitchin and Cambridge. Nevertheless, as I say, I don't imagine too many people know about these and therefore not many are sold, but I could be wrong.

I buy a Crawley AAA Haywards Heath <-> London Zones 2-6 weekly season as (a) I vary which station I travel to in the evening depending on the time. and (b) it is cheaper than the ticket just from Crawley.
 

Chris M

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London E14
There’s a Jobcentre Plus railcard for those out of work but it takes a while to be eligible
And not that many JCP staff can actually issue them. It's also not possible to use it when buying tickets from a TVM and they wont always open gates so there are frustrations to using one.
 
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