keyGo ticket barrier re-entry

[Vexed]

Does anyone know how soon you can tap back in after tapping out with keyGo? I tried doing it immediately at Stevenage and exited the barriers as normal, then when going back through I got error code 02, meaning wrong ticket type or direction.

The barriers didn't open, but I checked with my phone and a transient ticket was put on the card with an origin of Stevenage and no destination. I tried to enter again a couple minutes later and they opened as normal. This was yesterday and I was correctly charged with the tap in time lining up with my second attempt. I was concerned that the fact the first (failed) re-entry tap put a transient ticket on there would mean that two taps a couple minutes apart would be sent to the back office but luckily not.

So does anyone know how soon I can tap back in? The barriers at Stevenage are busy so I'm just going to get in people's way if I stand there and keep trying. I understand that with Oyster you can tap back in immediately.

 

[Haywain]

I'm a bit puzzled why the question would arise unless you were changing between platform 5 and the main platforms.

 

[Vexed]

I was making a journey from Hatfield to Stevenage and then Stevenage to Hatfield via Huntingdon. By tapping in & out at Stevenage I could make use of keyGo not having a concept of permitted routes, so only be charged for Hatfield to Stevenage return as I remained inside the gateline at Huntingdon. Similar concept to not having to take permitted routes with TfL PAYG but a flat max journey time of 4 hours 36 mins makes it a lot easier to do than with Oyster or contactless!

There was a previous discussion about this being allowed here.

keyGo and circuitous routes charging

For those not familiar, the Key smartcard is GTR's (or Go-Ahead group's) ITSO-compatible smartcard for bus and train. keyGo is the post-pay fare calculation system for the Key where tap in's/out's are converted into an overall fare at 4:30am the next day. Is it just me, or is keyGo...

www.railforums.co.uk

The keyGo terms and conditions remain unchanged in this area, and the only requirements are to have a tapped in smartcard, remain within the keyGo validity area on GTR services (a small exception does apply...) and tap out within 4 hours and 36 minutes. There is no requirement for passengers to check the route they take is allowed as with a pre-paid ticket, so double backs and circuitous journeys are allowed subject to the requirements above.

The other use for this is to trigger keyGo to look for split tickets at the station you tap in & out.

Edited to expand on this being valid.

 

[Surreytraveller]

Because someone might have business somewhere that only requires a short exit at a station?

 

[Vexed]

Because someone might have business somewhere that only requires a short exit at a station?

This is an alternative less loophole-y reason! There's also a shop & Costa right opposite the barriers.

 

[MrJeeves]

I tried doing it immediately at Stevenage and exited the barriers as normal, then when going back through I got error code 02, meaning wrong ticket type or direction.

Error 02 doesn't seem right... Are you sure it wasn't 42 which would be passback? That's what I would expect to see for this scenario, or 41.

I have touched in and immediately out before, but not the other way around. I typically do that when my paper ticket doesn't let me through the barriers for some reason, so make use of the free same-station-exit afforded by keyGo!

 

[Vexed]

Error 02 doesn't seem right... Are you sure it wasn't 42 which would be passback? That's what I would expect to see for this scenario, or 41.

It's possible, it did look like there were some missing segments on the display so I might have misread it.

I have touched in and immediately out before, but not the other way around. I typically do that when my paper ticket doesn't let me through the barriers for some reason, so make use of the free same-station-exit afforded by keyGo!

keyGo has so many uses! Wouldn't work if you're stuck on the inside of a barrier of course.

 

[MrJeeves]

keyGo has so many uses! Wouldn't work if you're stuck on the inside of a barrier of course.

Depends if you can reach over to an entry scanner or not!