Is it possible to get exact arrival times for past journeys made?

[bergbahn]

I travel regularly on East Coast and TPE and sometimes (actually pretty often) get hit by delays. This was true on Monday on East Coast (in both directions). Sometimes I remember to note the actual arrival times down. Sometimes I can go back to texts I've sent to colleagues or home texts explaining why I am late arriving (time stamped). But - not always . I've then used that info to ask for refunds if appropriate.

I'm wondering whether there is somewhere a passenger can go to access the actual arrival times of trains they were on - for maybe the 2 or 3 days previous? I suspect not - but felt sure someone on this fourm would know the answer.

As an example I travelled on the 07:00 east Coast from York to King's Cross on 20/12/10 (Monday last). Due to arrive at 08:59. I sent a text to a colleague at 09:45 suggesting they start the meeting without me because I still wasn't at King's Cross. Can I get the exact arrival time for that service somewhere? I also didn't make a note of the arrival time in York for the 18:00 return the same day. I texted home to say I expected to be back by 21:00. My excuse - no heating on, brain freeze.

Maybe it is too much to expect of the train operators that they would make such information available.

Thanks for any help / suggestions.

 

[scotsman]

I'm afraid not, the best idea is just to try and claim for dates that you suspect you were late for and see if it's upheld or not. The only way I'm of that allows you to see actual past arrival times is through sites for authorised staff only.
--- old post above --- --- new post below ---
Also, on East Coast any delay over 30 mins qualifies for a 50% refund of that leg of your journey (50% of single fare/25% return fare) and any delay of over 60% qualifies for a full refund for that leg of the journey (100% single fare/50% return fare)

 

[33056]

AFAIK the only way to find out about train running in the past if you know somebody who works on the railway, has access to the relevant systems and is willing to look it up for you.

Your best bet would be to keep a log of what trains you catch and their actual departure and arrival times so, if you are delayed, then you have the facts to make a claim if neccessary.

 

[penaltyfines]

I made an app that logs arrival time for trains from the National Rail website, maybe I should resurrect it and start publishing it on t'internet. Any demand for it?

 

[ainsworth74]

Might want to check with NRE first as they can sometimes get a bit twitchy with people using information like that. I seem to remember that someone else made an app that used the live departure boards and that got shut down.

 

[ph1985]

Might want to check with NRE first as they can sometimes get a bit twitchy with people using information like that. I seem to remember that someone else made an app that used the live departure boards and that got shut down.

this one??

http://traintimes.org.uk/map/

i dont see how they could have a leg to stand on if they complain about someone pulling published live running times from their website

 

[penaltyfines]

Might want to check with NRE first as they can sometimes get a bit twitchy with people using information like that. I seem to remember that someone else made an app that used the live departure boards and that got shut down.

As far as I'm concerned, it's public data... and as my web servers aren't UK based they couldn't do anything anyway.

It would be interesting to produce *real* punctuality/reliability stats for individual routes/stations!

 

[ainsworth74]

As far as I'm concerned, it's public data

It was only a thought as personally I agree with you I see no reason why there should (if there actually is I could be misremembering) any restriction on the information anyway!

 

[wyvfe1]

As far as I'm concerned, it's public data... and as my web servers aren't UK based they couldn't do anything anyway.

It would be interesting to produce *real* punctuality/reliability stats for individual routes/stations!

I was working at very very big financial company in the city and someone (Against the Company procedures) had written an app to pull info from the NRE site.
I only found out as when I tried to go to the NRE website it gave a message saying access to this site is blocked.

It worked ok from my mobile and at home so I wrote to the Webadmin for NRE and he told me they detected "abuse" from our IP range so he blocked our whole subnet range.
We where not able to use the NRE site because of the above, he said they could detect it was a bot or script running and would not unblock access until I or someone from the company confirmed the script has been removed.

 

[Max]

It's called the derived data issue. The data is actually the property of NRE, so of you redistribute it without their explicit permission it is likely to be deemed a breach of copyright. It sounds crazy but it happens all the time.

 

[Flamingo]

Of course, if one travelled on a certain route regularly, it would be easy enough for a dishonest passenger to send in their used ticket and claim they were on a late train for a refund every time they saw a suitable train flagged up.

Am I just too suspicious?

 

[RJ]

Of course, if one travelled on a certain route regularly, it would be easy enough for a dishonest passenger to send in their used ticket and claim they were on a late train for a refund every time they saw a suitable train flagged up.

Am I just too suspicious?

It can and does happen.