Interesting Merseyrail Dispute Video

[Bletchleyite]

Having been a station supervisor in my previous TOC and a Guard at my current one, I have and do refuse people travel for being drunk. Both TOCs also hire agency security guards weekends and evenings to control anti social behaviour. So I’m not sure where your getting the impression that it’s only MerseyRail.

Merseyrail are undoubtedly much, much stricter on what they class as unfit than any other TOC.

 

[shredder1]

What level of "drunk" would you consider reasonable to refuse? Why is Merseyrail different from the entire rest of the network including London Underground and Metrolink?

I suppose the incapable level of drunkeness, liable to be unsafe, but yes I agree entirely with you, they have always been OTT in many things on Merseyrail.

 

[philthetube]

My general test was that if they are unable to tell me where they are going they are not fit to travel.

 

[greyman42]

Merseyrail are undoubtedly much, much stricter on what they class as unfit than any other TOC.

Does this same standard apply after Aintree races?

 

[Bletchleyite]

Does this same standard apply after Aintree races?

It seems so, yes. This was documented on TV a while back during the documentary series about them, where the security guards were refusing people at Southport who just looked a little tipsy and weren't exactly falling all over the place nor being abusive (some were complaining assertively, but sadly incompetent, power tripping security guards rarely seem to be able to distinguish between an assertively made complaint and personal abuse).

From personal experience of the latter, I got accused once of abusing someone for assertively saying "that just isn't good enough" to a member of staff at Luton airport. Fortunately a manager witnessed the whole thing, told the junior member of staff not to be so ridiculous and dealt with my complaint properly.

 

[greyman42]

It seems so, yes. This was documented on TV a while back during the documentary series about them, where the security guards were refusing people at Southport who just looked a little tipsy and weren't exactly falling all over the place nor being abusive (some were complaining assertively, but sadly incompetent, power tripping security guards rarely seem to be able to distinguish between an assertively made complaint and personal abuse).

From personal experience of the latter, I got accused once of abusing someone for assertively saying "that just isn't good enough" to a member of staff at Luton airport. Fortunately a manager witnessed the whole thing, told the junior member of staff not to be so ridiculous and dealt with my complaint properly.

I was thinking of passengers leaving Aintree races at the end of the meeting, of which a lot of them will be more than a little tipsy?

 

[Bletchleyite]

I was thinking of passengers leaving Aintree races at the end of the meeting, of which a lot of them will be more than a little tipsy?

Yes, I believe they do refuse some of them.