I just received a letter from c2c Rail Prosecution Dept informing me that legal proceedings have now commenced against me.
They state that I was travelling between West Ham and Basildon without paying the fare due and "contend that the intention of [me] was to travel on the railway without having previously paid the fare and with intent to avoid payment thereof". Naturally they want money: £110 (contribution towards prosecution costs) + £7.90 (the unpaid fare). Or I can pay £65 (admin fees) + £7.90 (the unpaid fare) to settle the matter without prejudice.
I accept that I was travelling without a valid ticket (though I believed I was due to incorrect advice from station staff - see below) but not that I had any intent to avoid paying (I tried to pay several times as soon as I was told I didn't actually have a valid ticket). Should I bother fighting this prosecution or should I go against all my natural instincts and just pay the settlement fees?
In (sort of) brief - I was travelling from London to Basildon, a trip I make about twice every year. I usually go via Barking but the Gospel Oak-Barking line is currently closed so I went via tube (using my PAYG Oyster Card) to West Ham and caught the c2c from there to Basildon.
At the changeover there's an Oyster tap in/out post and I tapped twice (out and then in, it wasn't very clear so I took a belt 'n braces approach) and went up to the platform. As I stood there I remembered that at Barking you have to tap out with your Oyster, buy a c2c ticket to Basildon and then go back through the same barrier with the new ticket. It seemed likely that despite the Oyster in/out post, I should do the same for this journey.
So I went back into West Ham station and went to the Assistance booth where two members of staff were sitting/standing. I told them I was transferring to National Rail from the tube and asked them if I should tap out, buy a new ticket and come back.
*I should note here that I am particularly scrupulous about this as 4 years ago I changed from the tube to National Rail at Kentish Town and was told at St Albans (along with 5 or 6 other similarly confused passengers) that my Oyster wasn't valid so I had to pay the penalty fare. (I guess that's why c2c have gone straight to prosecuting me.) It's hard to keep track as TfL are increasing their Oyster validity zones all the time so I always ask if I'm in any doubt.*
They told me I didn't have to do that as my Oyster Card was valid at Basildon. I asked them if they were sure and they said yes. I replied that TfL must have increased their Oyster Zone since I last travelled there in May, and went back to the platform - tapping in again for good measure.
When a ticket/Revenue Inspector (they were working as a gang and in plain clothes but I'm not sure what type they were) on the train asked for my ticket and I blithely showed him my Oyster Card, he looked at me as if I were mad. It turns out that I was correct and the two members of staff at West Ham station were incorrect. My Oyster Card was NOT valid at Basildon. Hence this morning's letter from c2c.
I filed a complaint with TfL that same day and they are currently looking for CCTV footage of me asking the members of staff about the ticketing procedure (though as I doubt there's sound I suppose I could have been saying anything to them).
I have (of course) written an indignant letter to c2c objecting in the strongest terms to their accusations of criminal intent on my part, which I consider defamatory, explaining the situation and informing them of the TfL complaint and CCTV evidence. I enclosed a cheque paying for the ticket.
However, I'm not sending the letter until Monday as I want to get proof of postage, and in the meantime I'm wondering if I should bother. I know that legal justice is often different to actual justice but I'm furious they've accused me of intent to avoid payment and feel that if I settle it's an admission that I did something intentionally criminal, which I did not.
I wondered if anyone here has had a similar experience and if so whether they could advise me whether I should storm the barricades or just lie down and hand over the money and seethe about it privately.
Thanks!