Inaccurate National Rail Information

[BorderCollie]

My nearest station is Carstairs (CRS) and this morning I happened to be dropping off my other half to go to GLC at 8am. I checked the National Rail website station departures before leaving home to make sure the 08:11 to GLC (starts back at EDB) was on time and not cancelled. All was fine, but it caught my eye that there was an 08:17 Plymouth service from platform 2 operated by XC. Thought to myself, oh didn't know XC had restarted serving CRS, that's a handy train for a trip to Edinburgh...

At the station the screens showed next south/eastbound dep as 10:31 ScotRail train.

Turns out that 1V56 07:48 GLC - PLY doesn't call at CRS at 08:17 at all - it's non-stop. Despite what 'live departures' says. Is the inaccuracy of National Rail live departures common, or an issue elesewhere?

 

[KN94]

1V56 made an additional call at Carstairs this morning "due to the train making extra stops because of service disruption" - TPE 1S30 (0457 MAN - GLC) usually calls at Carstairs but was running 30+ late.
Although I'm not sure how much use an Edinburgh-bound service is for passengers waiting for a Glasgow-bound service...

 

[louis97]

Although I'm not sure how much use an Edinburgh-bound service is for passengers waiting for a Glasgow-bound service...

An additional stop on the XC is fairly common when the TPE is late. It is to provide a connection to Edinburgh as the TPE misses the 0747 Scotrail departure.

 

[BorderCollie]

Ah, mystery solved, thank you very much guys. Almost like a joined-up railway!

 

[yorkie]

I concur that it looks like it was not booked to call, but did actually call due to a special stop order.

Some systems pick this data up, but some don't.