Hypothetical Delay Repay Question

[Albion91]

Suppose, by some misfortune, you were to be delayed by more than 2 hours on both the outbound and return legs of a return ticket...

Would you be entitled to twice the amount paid for the tickets in delay repay? (Given that it is compensation and not a refund?)

 

[yorkie]

Suppose, by some misfortune, you were to be delayed by more than 2 hours on both the outbound and return legs of a return ticket...

Would you be entitled to twice the amount paid for the tickets in delay repay? (Given that it is compensation and not a refund?)

Short answer: no.

But it is possible that some sort of discretionary arrangement may be made, e.g. I have known East Coast to give out complimentary 1st class scratchcards.

 

[MKB]

Has anyone in the industry ever managed to explain the justification for giving the same level of compensation to someone who's been seriously delayed on two journeys as someone with one such delay?

Or, for that matter, why holders of return tickets (often cheaper than two one-ways) can receive greater compensation than an equivalently-delayed passenger holding just a one-way ticket for the journey?

 

[Merseysider]

Has anyone in the industry ever managed to explain the justification for giving the same level of compensation to someone who's been seriously delayed on two journeys as someone with one such delay?

Or, for that matter, why holders of return tickets (often cheaper than two one-ways) can receive greater compensation than an equivalently-delayed passenger holding just a one-way ticket for the journey?

The compensation payable is capped at the price of the ticket.

To your second point, it's the other way around But it's a fair question.