cactustwirly
Established Member
Is that true? Paddington to Reading trains just follow each other in cycle. If one has a problem at a station it may be there for half an hour and blocks the relief line for all the following services so it takes a while for the service to recover.
Where a failure happens at Paddington, the service will usually remain cancelled for a cycle or a spare unit will pick up the return working from Maidenhead. It does result in gaps in the service but I don't think they just close down. Clearly, as pointed out above, Hayes services are the first to be cancelled if there is a track issue but that is probably partly at Network Rail's behest, not TfL Rail.
GWR never had as many issues even though they ran a more complex timetable.
Communication is very poor as well, as there is no journey check facility and the website just says "good service"
TfL Rail do not give delay compensation for infrastructure faults either which is very poor
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I swear it's one train every fifteen minutes at peak times? That's pretty high-frequency if you ask me.
But not off-peak...
