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Help with coach hire booking

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gray1404

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Joined
3 Mar 2014
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7,596
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Merseyside
Can I please have some help making a coach hire booking. I have been asked to get a couple of reasonable quotes.

I need to get 35 people from Chester City Centre to Cadogan Hall in Central London for arriving by 12 noon/1pm on Saturday 5 July. The return journey will be from Regents Park, Central London to Chester City Centre on Sunday 6 July.

Of those 35, 3 will only be doing Chester to London. 2 will only require London to Chester. So I guess I could book for 33. Do we know what capacity coaches come in?

If people could please point me in the right direction in terms of some decent and reasonable coach companies to approach that would be great? This a booking for a community group. We're not a registered charity but it's a community choir so we need to watch the budget.

Thanks.
 
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Buzby

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I think your only viable options are National Express and Flixbus. NX goes from Chester bus interchange to Victoria Coach, but there maybe a useful pickup in Finchley returning.
 

gray1404

Established Member
Joined
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7,596
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Yes please, a private coach hire booking given the numbers of passengers involved. I've updated the title and text of my post to be more clear. Thanks.
 

Haywain

Veteran Member
Joined
3 Feb 2013
Messages
24,479
Have you tried Google? Type in “coach hire Chester” and you will get options to get online quotes.
 

Haywain

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Joined
3 Feb 2013
Messages
24,479
Yes, but I'd prefer a recommendation rather then picking any as it may be a bit of a lottery otherwise.
Even with a recommendation it’s best to have an idea of prices beforehand.
 

JDW

New Member
Joined
17 Oct 2020
Messages
2
Location
Aberdeen
Hi,

I don't tend to post on here (usually just lurk!) but as someone who has managed a fleet of coaches in the past for a large operator, please don't just type "coach hire Chester" into a search engine and go with whatever pops up. Especially if it's a "sponsored link".

It's easy to spot real coach companies as their websites will usually have images of their own vehicles with their logo or colours on the side. Many search results are generic sites with generic pictures and text (usually easy enough to spot) and are brokers. Please don't use these, and deal direct with the operator where possible. You'll know who and what you're getting and be able to speak to a real person. Brokers will just send your request on to any number of operators, good or bad, and add a fee for doing it. Most of the sponsored/generic sites are the same website for every town in the country, just with a different name, and have little or no local connection. The generic text and images are a huge give-away.

If you do want to use a broker, use someone well-known in the industry like CoachHireComparison.co.uk or NationalCoachNetwork.com. Both are 'real' and verifiable companies which can be trusted to supply a coach. CHC is owned by CMAC, which is ultimately part of ComfortDelGro, a major transport group. NCN is a Manchester-based company.

Better still is to look around for local coach operators (online, or even take note if you see a coach out on the road). I'm not local to that area, but having worked in the industry for a long time, some local-ish names with good reputations which come to mind are Anthony's Travel (Runcorn), Pat's Coaches (Wrexham) or Go Goodwyns (Clywd) (North Wales) but I stress they are just the first few names to come to mind, there will be others - I might be overlooking some equally good local names - and although I've every confidence that they are all reputable companies, obviously it's up to anyone to do their own research before booking.

In the vast majority of cases, there won't be a problem but if something does go wrong (coach doesn't turn up for example) then with a random "Coach hire Chester" broker, my guess is that you'd be left trying to contact them and hoping that someone would be able to sort it. With one of the reputable brokers above, I'd have confidence that either they or their selected operator would be on the ball to sort it. Dealing with a reputable operator direct, I'd be very certain of a vehicle turning up, and a replacement being sourced quickly in the event of a problem.

A Google image search for operator names will also help give you an idea of what their fleet is like (does it look smart, well maintained, etc) and help to reassure you that you're dealing with a real company which actually owns coaches.

In terms of vehicle sizes, 33-37 seats is about the top end of midicoach capacities (these days probably a Yutong TC9, Temsa MD9 or AOS Visigo). Bear in mind that luggage capacity is less on a midicoach than a full size one, and it might not have a toilet. A full size (12 to 13 metre) coach will generally be around 49 to 57 seats. If you want an idea of prices, you need to speak to the operator (or broker) and define what you need to get a number of quotes. They might vary quite a bit according to any number of factors, including how much they want the job, how last-minute the booking is, what vehicle specification you want, whether it's fitted with a toilet, the length of day (two drivers might be required), the exact schedule of where you need to be and when (are they just dropping you off and picking you up the following day, is the coach dropping you off, waiting, takin you to the hotel, taking you to the next day's location?) etc. As an operator, other than the maximum number of seats required, the fact that a couple of people will only go one way and a couple of others go the other way is fairly irrelevant as it's the group leader's responsibility not the coach operator's to make sure people are on board.

The more complicated the trip, the more I'd recommend speaking to an operator directly and being very clear with what you need exactly and what your proposed timings are, rather than asking on an internet forum.
 

Haywain

Veteran Member
Joined
3 Feb 2013
Messages
24,479
please don't just type "coach hire Chester" into a search engine and go with whatever pops up. Especially if it's a "sponsored link".

<snip>

If you do want to use a broker, use someone well-known in the industry like CoachHireComparison.co.uk

Errm...

1746096777375.png
 

JDW

New Member
Joined
17 Oct 2020
Messages
2
Location
Aberdeen

Thank you for taking the time to point it out, but I'm not sure that's a hugely helpful reply when taking my whole post in context. I don't tend to post on forums to avoid being drawn into long discussions, but took the time to write the above from a position as someone who knows about operating coaches, as some of the previous advice wasn't the best and I thought it would benefit the original poster and possibly others looking to hire a coach who might read it.

Yes, as a point of pedantry, CHC is also a sponsored link. Nonetheless, I think if you read the whole post, it's clear enough advice; avoid the generic "coach hire [name of city]" websites which most sponsored links are. If you do still want to use a broker, use ones which are known names in the industry, such as the two I mentioned (they can be found at trade events etc, and are "real" people not just websites. I specifically made the effort to single them out to avoid tarring all brokers with the same brush and keep that option open). Better still, go directly to an operator.
 

gray1404

Established Member
Joined
3 Mar 2014
Messages
7,596
Location
Merseyside
Hi,

I don't tend to post on here (usually just lurk!) but as someone who has managed a fleet of coaches in the past for a large operator, please don't just type "coach hire Chester" into a search engine and go with whatever pops up. Especially if it's a "sponsored link".

It's easy to spot real coach companies as their websites will usually have images of their own vehicles with their logo or colours on the side. Many search results are generic sites with generic pictures and text (usually easy enough to spot) and are brokers. Please don't use these, and deal direct with the operator where possible. You'll know who and what you're getting and be able to speak to a real person. Brokers will just send your request on to any number of operators, good or bad, and add a fee for doing it. Most of the sponsored/generic sites are the same website for every town in the country, just with a different name, and have little or no local connection. The generic text and images are a huge give-away.

If you do want to use a broker, use someone well-known in the industry like CoachHireComparison.co.uk or NationalCoachNetwork.com. Both are 'real' and verifiable companies which can be trusted to supply a coach. CHC is owned by CMAC, which is ultimately part of ComfortDelGro, a major transport group. NCN is a Manchester-based company.

Better still is to look around for local coach operators (online, or even take note if you see a coach out on the road). I'm not local to that area, but having worked in the industry for a long time, some local-ish names with good reputations which come to mind are Anthony's Travel (Runcorn), Pat's Coaches (Wrexham) or Go Goodwyns (Clywd) (North Wales) but I stress they are just the first few names to come to mind, there will be others - I might be overlooking some equally good local names - and although I've every confidence that they are all reputable companies, obviously it's up to anyone to do their own research before booking.

In the vast majority of cases, there won't be a problem but if something does go wrong (coach doesn't turn up for example) then with a random "Coach hire Chester" broker, my guess is that you'd be left trying to contact them and hoping that someone would be able to sort it. With one of the reputable brokers above, I'd have confidence that either they or their selected operator would be on the ball to sort it. Dealing with a reputable operator direct, I'd be very certain of a vehicle turning up, and a replacement being sourced quickly in the event of a problem.

A Google image search for operator names will also help give you an idea of what their fleet is like (does it look smart, well maintained, etc) and help to reassure you that you're dealing with a real company which actually owns coaches.

In terms of vehicle sizes, 33-37 seats is about the top end of midicoach capacities (these days probably a Yutong TC9, Temsa MD9 or AOS Visigo). Bear in mind that luggage capacity is less on a midicoach than a full size one, and it might not have a toilet. A full size (12 to 13 metre) coach will generally be around 49 to 57 seats. If you want an idea of prices, you need to speak to the operator (or broker) and define what you need to get a number of quotes. They might vary quite a bit according to any number of factors, including how much they want the job, how last-minute the booking is, what vehicle specification you want, whether it's fitted with a toilet, the length of day (two drivers might be required), the exact schedule of where you need to be and when (are they just dropping you off and picking you up the following day, is the coach dropping you off, waiting, takin you to the hotel, taking you to the next day's location?) etc. As an operator, other than the maximum number of seats required, the fact that a couple of people will only go one way and a couple of others go the other way is fairly irrelevant as it's the group leader's responsibility not the coach operator's to make sure people are on board.

The more complicated the trip, the more I'd recommend speaking to an operator directly and being very clear with what you need exactly and what your proposed timings are, rather than asking on an internet forum.
Just a note to say thank you so much for your detailed reply and expertise. I really appreciate it and will follow the pointers you have given. Definitely approaching local coach companies directly for quotes rather than using a so-called broker who would charge a commission and not have the infrastructure required when things go wrong.
 

philthetube

Established Member
Joined
5 Jan 2016
Messages
4,159
Before asking for the midi coach get prices for a full size one as well, there may not be much difference and the larger one will be more comfortable for a longer journey
 

gray1404

Established Member
Joined
3 Mar 2014
Messages
7,596
Location
Merseyside
I'm looking at maybe looking the 37 seater of this coach. https://www.anthonys-travel.co.uk/our-fleet-for-hire/32-37-seat-executive/ I am wondering if they are fitted with a lift/ramp so those in wheelchairs can board?

I have of course emailed the company to ask but the member of my party is getting worried. They would get out their wheelchair once on board and transfer to a seat and the wheelchair will fold and be stored.

Thanks.
 

londonteacher

Member
Joined
10 Aug 2018
Messages
800
Location
Chatham
I'm looking at maybe looking the 37 seater of this coach. https://www.anthonys-travel.co.uk/our-fleet-for-hire/32-37-seat-executive/ I am wondering if they are fitted with a lift/ramp so those in wheelchairs can board?

I have of course emailed the company to ask but the member of my party is getting worried. They would get out their wheelchair once on board and transfer to a seat and the wheelchair will fold and be stored.

Thanks.
That one doesn’t appear to but this one does. https://www.anthonys-travel.co.uk/our-fleet-for-hire/49-seat-executive-accessible-coach/
 
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