Help!! Thameslink ticket

[Sambam]

Really need someones advice.
I got a train ticket on trainline, I added the job center which was very stupid of me. A thamslink ticket inspecter came and asked if I had one I didn’t lie and said no, I do think she wasn’t nice at all even when I cooperated and showed my 16-25 card and insisted on paying now, I gave them all my
Dits name addresses and even ethnicity was asked as I filled it in on their ipad . Thing is I use my friends account on trainline so it’s her email but some tickets are put onto mine she also didn’t take any email(will it all get tracked still). She said I willGet a letter and this is fraud and that it will get investgated. I’m very worried and scared I’m also anxious as I just want to received the letter to know what will Happen . I’m also not saying my adhd and anxiety is an excuses but it does cause a lot more anxiety in a situation like this I defiantly learnt my lesson what will happen is there any way it will Help if I call them? They gave me a slip that says thamslink railway witness statement recipet..

 

[furlong]

So that was a 50% discount instead of 34% was it?

They are likely to look at the account and want to work out whether you've done this before and if so how many times so they can calculate how much you owe them to put things right. Work this out yourself so you have the information available to help you decide how to respond when the letter arrives. Also write down for yourself everything you can remember about the encounter while it is fresh in your mind.

Once you've done that, you know everything you need is on paper, so try to forget about it until the letter arrives, normally in a few weeks, knowing that you can refer back to what you wrote when you need to again later. Start saving if you will need to do that so you will be able to pay them back. They normally get away with adding on an extra £100 or so to what's owed. While technically it may be fraud, they don't prosecute it as fraud (unless it's large-scale or involved fake documents), but use offences specific to the railway. If you respond in the right way and pay the money asked for, you can normally resolve things like this without involving any courts.

 

[Hadders]

Welwome to the forum!

A Joc Centre Plus railcard offers a 50% discount compared to 34% for a 16-25 Railcard. This sort of thing is something the train companies take seriously and so you are right to be concerned.

As for what will happen next you will receive a letter from Govia Thameslink Railway. The letter will typically take a couple of months to arrive but can be sooner although it shouldn't take longer than six months. The letter will say that they have received a report, are considering prosecuting you and asking for your version of events before deciding how to proceed. It is important that you engage with and reply to this letter. You might want to include the following in your reply:

- That you are sorry for what has happened
- What you have learned from the incident
- That you are keen to settle the matter without the need for court action
- Offer to pay the outstanding fare and the train company's administrative costs in dealing with the matter

Make sure your reply is short and concise, don't give a sob story - they've heard it all before. GTR are usually one of the more pragmatic train companies when it comes to settling out of court for people who engage with the process and who haven't come to their attention before. There is no guarantee of this and they within their rights to prosecute you in the magistrates court if they wish.

A complication is the fact that you used your friend's account to purchase the ticket. There is nothing wrong in doing this but it does potentially complicate the investigation if they decide to look further into the ourchase history. What they say in the letter will be key, it is likely that they only refer to the one incident where you were caught but you should anywer their questions truthfully but you are not required to incriminate yourself either.

If you are offered a settlement the amount varies depending on the train company and circumstances but tend to be a around £100 plus the outstanding fare. An out of court settlement might appear to be a fine, but it isn't and you won't have a criminal record as a result of accepting one.

Feel free to post a copy of the letter once it arrives (with personal details redacted) along with your draft reply in this thread and forum members will be happy to proof read it. for you.

 

[Mcr Warrior]

Start saving if you will need to do that so you will be able to pay them back. They normally get away with adding on an extra £100 or so to what's owed.

An undiscounted Anytime Day Single from Brighton to Three Bridges will be £12.50.

As @furlong also hints at, the Train Company's investigation team will probably have a look through your online Trainline ticket booking history to see if there have been any other occasions on which it would appear that an inappropriate railcard discount has been claimed.

 

[MotCO]

Two further points to add to the excellent advice above. Firstly, do not ignore any letters from GTR - read them carefully and come back here for advice. If you move, ensure you set up a postal redirection service to ensure you do not miss any mail. (I assume you gave them your correct address, or at least an address when you can be sure that you will get all of your post).

Secondly, please engage positively with GTR whenever they contact you. Any correspondence with them should be calm and factual, and not a rant or a long sob story.

 

[Sambam]

So that was a 50% discount instead of 34% was it?

They are likely to look at the account and want to work out whether you've done this before and if so how many times so they can calculate how much you owe them to put things right. Work this out yourself so you have the information available to help you decide how to respond when the letter arrives. Also write down for yourself everything you can remember about the encounter while it is fresh in your mind.

Once you've done that, you know everything you need is on paper, so try to forget about it until the letter arrives, normally in a few weeks, knowing that you can refer back to what you wrote when you need to again later. Start saving if you will need to do that so you will be able to pay them back. They normally get away with adding on an extra £100 or so to what's owed. While technically it may be fraud, they don't prosecute it as fraud (unless it's large-scale or involved fake documents), but use offences specific to the railway. If you respond in the right way and pay the money asked for, you can normally resolve things like this without involving any courts.

Yes you’re right. I’m very worried, but thing is the account is my friend name and email can they still track that or will they see any tickets in my name ?

== Doublepost prevention - post automatically merged: 15 Apr 2023 ==

Two further points to add to the excellent advice above. Firstly, do not ignore any letters from GTR - read them carefully and come back here for advice. If you move, ensure you set up a postal redirection service to ensure you do not miss any mail. (I assume you gave them your correct address, or at least an address when you can be sure that you will get all of your post).

Secondly, please engage positively with GTR whenever they contact you. Any correspondence with them should be calm and factual, and not a rant or a long sob story.

Hello yes I have, problem is I move out of uni address in August so if I don’t have a letter by then I’ll call them. My friend did the same thing and said he just got a letter saying a fine

 

[Sambam]

Welwome to the forum!

A Joc Centre Plus railcard offers a 50% discount compared to 34% for a 16-25 Railcard. This sort of thing is something the train companies take seriously and so you are right to be concerned.

As for what will happen next you will receive a letter from Govia Thameslink Railway. The letter will typically take a couple of months to arrive but can be sooner although it shouldn't take longer than six months. The letter will say that they have received a report, are considering prosecuting you and asking for your version of events before deciding how to proceed. It is important that you engage with and reply to this letter. You might want to include the following in your reply:

- That you are sorry for what has happened
- What you have learned from the incident
- That you are keen to settle the matter without the need for court action
- Offer to pay the outstanding fare and the train company's administrative costs in dealing with the matter

Make sure your reply is short and concise, don't give a sob story - they've heard it all before. GTR are usually one of the more pragmatic train companies when it comes to settling out of court for people who engage with the process and who haven't come to their attention before. There is no guarantee of this and they within their rights to prosecute you in the magistrates court if they wish.

A complication is the fact that you used your friend's account to purchase the ticket. There is nothing wrong in doing this but it does potentially complicate the investigation if they decide to look further into the ourchase history. What they say in the letter will be key, it is likely that they only refer to the one incident where you were caught but you should anywer their questions truthfully but you are not required to incriminate yourself either.

If you are offered a settlement the amount varies depending on the train company and circumstances but tend to be a around £100 plus the outstanding fare. An out of court settlement might appear to be a fine, but it isn't and you won't have a criminal record as a result of accepting one.

Feel free to post a copy of the letter once it arrives (with personal details redacted) along with your draft reply in this thread and forum members will be happy to proof read it. for you.

Thank you for your reply! Yes I’m hoping as it’s my friends account and email. ;(

== Doublepost prevention - post automatically merged: 15 Apr 2023 ==

Problem again is my friends account theres like 5 tickets that get sent to my email but the whole trainline account is her name and email

 

[WesternLancer]

Thank you for your reply! Yes I’m hoping as it’s my friends account and email. ;(

== Doublepost prevention - post automatically merged: 15 Apr 2023 ==

Problem again is my friends account theres like 5 tickets that get sent to my email but the whole trainline account is her name and email

Is that 5 tickets ever?
Have any of them been purchased with a Railcard that either you or she does nt own? (esp the jobseekers railcard like this instance). If yes, they may well pick it up as they will check the account any tickets have been bought from - or specifically the ticket they checked was bought from. If not, it's probably a non issue.

In the mean time you need to wait to hear from them by post but whilst doing that you should:

1) Make a clear list of the details of any tickets bought for your travel from your friends account so you have the details to hand if needed (date, time, place from and to)
2) Make sure all your tickets from now on are 100% valid for travel as any errors whilst they investigate this will look like you are continuing to evade fares and that will not stand well in avoiding prosecution (even genuine errors) - if in doubt about your ticket check it with staff at the station bEFORE begging on a train. This will also help with any anxiety you have if stopped again.
3) Keep the receipt / paperwork they gave you safe
4) I'm afraid you need to forget about whether they were very nice or not when questioning you (unless they seriously overstepped the mark). If you were stopped in a shop for shoplifting I doubt you would expect the security guard to be especially friendly...

When you need more advice (prob when they write to you) head back here for any advice that you think might help. Thameslink often seem to settle these matters without prosecution so good chance of that I think, but you may need to have a sum of £100-£200 to pay them (which you need to be ready to pay very quickly) so it would be worth you making sure you have that saved up ready if at all possible.

 

[Sambam]

Is that 5 tickets ever?
Have any of them been purchased with a Railcard that either you or she does nt own? (esp the jobseekers railcard like this instance). If yes, they may well pick it up as they will check the account any tickets have been bought from - or specifically the ticket they checked was bought from. If not, it's probably a non issue.

In the mean time you need to wait to hear from them by post but whilst doing that you should:

1) Make a clear list of the details of any tickets bought for your travel from your friends account so you have the details to hand if needed (date, time, place from and to)
2) Make sure all your tickets from now on are 100% valid for travel as any errors whilst they investigate this will look like you are continuing to evade fares and that will not stand well in avoiding prosecution (even genuine errors) - if in doubt about your ticket check it with staff at the station bEFORE begging on a train. This will also help with any anxiety you have if stopped again.
3) Keep the receipt / paperwork they gave you safe
4) I'm afraid you need to forget about whether they were very nice or not when questioning you (unless they seriously overstepped the mark). If you were stopped in a shop for shoplifting I doubt you would expect the security guard to be especially friendly...

When you need more advice (prob when they write to you) head back here for any advice that you think might help. Thameslink often seem to settle these matters without prosecution so good chance of that I think, but you may need to have a sum of £100-£200 to pay them (which you need to be ready to pay very quickly) so it would be worth you making sure you have that saved up ready if at all possible.

Thanks for your reply again. I have no idea I can’t remember and problem is if my friends used it too on that account it will be piled up on me I did tell the lady it’s not my account. I was also told by someone else that they can acccess train line. I definitely learnt my lesson just the Anxiety is killing me!

 

[MotCO]

Hello yes I have, problem is I move out of uni address in August so if I don’t have a letter by then I’ll call them. My friend did the same thing and said he just got a letter saying a fine

You might want to set up a post redirection. It is £36 for 3 months https://www.royalmail.com/personal/receiving-mail/redirection

 

[Sambam]

You might want to set up a post redirection. It is £36 for 3 months https://www.royalmail.com/personal/receiving-mail/redirection

If I don’t get it untill I move can I just call them ( as I don’t know where it will be) I saw on the forum someone did that as they missed the letter. I’m sure there’s a contact to speak them ?

 

[WesternLancer]

If I don’t get it untill I move can I just call them ( as I don’t know where it will be) I saw on the forum someone did that as they missed the letter. I’m sure there’s a contact to speak them ?

Yes, when you get near your move out of uni address u can deal with that then by contacting them with new address details or setting up the redirect if needed.

Ref mixing up with your friends tickets makes it hard to work out your travel you will have to address that if they ask you about it. Does your friend buy tickets with a Railcard she does not have? If not it will not be a problem anyway. And presumably you / she can proove that you had valid railcards for the railcards you actually have.

 

[30907]

This is probably stating the obvious, but you need to tell your friend, just in case they are contacted.

 

[Sambam]

Yes, when you get near your move out of uni address u can deal with that then by contacting them with new address details or setting up the redirect if needed.

Ref mixing up with your friends tickets makes it hard to work out your travel you will have to address that if they ask you about it. Does your friend buy tickets with a Railcard she does not have? If not it will not be a problem anyway. And presumably you / she can proove that you had valid railcards for the railcards you actually have.

Yes I have just feel a bit worried for her and me. But my question is even if they track a few will it hopefully still be a fine. We are both uni students and I’m willing to pay just as long as it doesn’t get worse and a criminal record. I do Hope they just send a letter for a fine

 

[Sambam]

This is probably stating the obvious, but you need to tell your friend, just in case they are contacted.

Yes I have told her! But will it only be with thamslink they want to check. And do they actually have access to trainline. I just hope they are lenient and send a fine which I’m happy to cooperate and I haven’t lied to them.

== Doublepost prevention - post automatically merged: 15 Apr 2023 ==

Welwome to the forum!

A Joc Centre Plus railcard offers a 50% discount compared to 34% for a 16-25 Railcard. This sort of thing is something the train companies take seriously and so you are right to be concerned.

As for what will happen next you will receive a letter from Govia Thameslink Railway. The letter will typically take a couple of months to arrive but can be sooner although it shouldn't take longer than six months. The letter will say that they have received a report, are considering prosecuting you and asking for your version of events before deciding how to proceed. It is important that you engage with and reply to this letter. You might want to include the following in your reply:

- That you are sorry for what has happened
- What you have learned from the incident
- That you are keen to settle the matter without the need for court action
- Offer to pay the outstanding fare and the train company's administrative costs in dealing with the matter

Make sure your reply is short and concise, don't give a sob story - they've heard it all before. GTR are usually one of the more pragmatic train companies when it comes to settling out of court for people who engage with the process and who haven't come to their attention before. There is no guarantee of this and they within their rights to prosecute you in the magistrates court if they wish.

A complication is the fact that you used your friend's account to purchase the ticket. There is nothing wrong in doing this but it does potentially complicate the investigation if they decide to look further into the ourchase history. What they say in the letter will be key, it is likely that they only refer to the one incident where you were caught but you should anywer their questions truthfully but you are not required to incriminate yourself either.

If you are offered a settlement the amount varies depending on the train company and circumstances but tend to be a around £100 plus the outstanding fare. An out of court settlement might appear to be a fine, but it isn't and you won't have a criminal record as a result of accepting one.

Feel free to post a copy of the letter once it arrives (with personal details redacted) along with your draft reply in this thread and forum members will be happy to proof read it. for you.

I was also wondering was it normal for her to make me fill out on the iPad my ethnicity and even how I looked?

 

[Fawkes Cat]

I was also wondering was it normal for her to make me fill out on the iPad my ethnicity and even how I looked?

I've not heard of this being done quite like this before, but I don't think it's anything to worry about. The thing is, some people who are caught fare dodging don't just give a false name and address - they give someone else's name and address. When that someone else gets a letter from the railway they will naturally deny everything - but a fare evader might also deny everything. So if the railway have a description of the person they caught, they can check with the person who is denying everything whether they look like the person they caught. If there's an obvious difference, then the railway can stop bothering the wrong person.

 

[30907]

Yes I have told her! But will it only be with thamslink they want to check.

Not necessarily

And do they actually have access to trainline.

They can request access in order to pursue fraudulent activity, yes.

 

[Sambam]

Not necessarily

They can request access in order to pursue fraudulent activity, yes.

Haven’t slept all night due to this I really hope I just get a fine, and do not go further.

 

[30907]

Haven’t slept all night due to this I really hope I just get a fine, and do not go further.

Pedant mode: you will only get a fine if you are convicted in the court.
What you are hoping for is a settlement with the train operator - and as we have said, this is reasonably likely.

 

[WesternLancer]

Yes I have just feel a bit worried for her and me. But my question is even if they track a few will it hopefully still be a fine. We are both uni students and I’m willing to pay just as long as it doesn’t get worse and a criminal record. I do Hope they just send a letter for a fine

If you are both uni students I suggest you obtain some free help and advice from your student union advice centre. This will be confidential and not impact on your studies.

 

[Sambam]

If you are both uni students I suggest you obtain some free help and advice from your student union advice centre. This will be confidential and not impact on your studies.

I think I have to just wait for the letter I'm unsure if my student union would be able to help as much as this forum and how to reply. i don't think my friend will be involved as they do not know her email or name, i just told the ticket inspector this train line account is my friend's so i assume she only took my details the ones i gave her. I have to commute to work on Monday and will use her account and defiantly learnt my lesson and will only be adding my 16-25 railcard which is valid.

 

[skyhigh]

i don't think my friend will be involved as they do not know her email or name, i just told the ticket inspector this train line account is my friend's so i assume she only took my details the ones i gave her.

They will be able to get the account details from the ticket you showed them.

I have to commute to work on Monday and will use her account and defiantly learnt my lesson and will only be adding my 16-25 railcard which is valid.

Why would you use someone else's account? It doesn't really make sense

 

[MotCO]

I will only be adding my 16-25 railcard which is valid.

And don't forget to set up a reminder for when your railcard is nearing its expiry date. You don't want to be caught out with an out of date railcard.

 

[WesternLancer]

I think I have to just wait for the letter I'm unsure if my student union would be able to help as much as this forum and how to reply. i don't think my friend will be involved as they do not know her email or name, i just told the ticket inspector this train line account is my friend's so i assume she only took my details the ones i gave her. I have to commute to work on Monday and will use her account and defiantly learnt my lesson and will only be adding my 16-25 railcard which is valid.

Well, u may be unsure how your student union can help, but the way to find out is to ask them - how hard is that? They will have people there actually paid to help you - not random volunteers on the internet!

And I would suggest that you stop using your friends account to buy your tickets (you are not doing them any favours by doing this given what has happened) given what has happened. Use the ticket office or a ticket machine at the station if you are unsure how to buy tickets on line. You are not buying fares that will be any cheaper by buying them on line / on her trainline account / than will be sold at the station. Is there any reason why you can't do this?

 

[Sambam]

They will be able to get the account details from the ticket you showed them.


Why would you use someone else's account? It doesn't really make sense

I’m just for some reason logged into it so I’m just unsure. But I checked my email I had the same account but my email before for tickets so I’m just unsure. I will make a new account but I thought if they are checking it would be bad good idea to get normal tickets on there so they can see I did learn my lesson.

== Doublepost prevention - post automatically merged: 16 Apr 2023 ==

I find

Well, u may be unsure how your student union can help, but the way to find out is to ask them - how hard is that? They will have people there actually paid to help you - not random volunteers on the internet!

And I would suggest that you stop using your friends account to buy your tickets (you are not doing them any favours by doing this given what has happened) given what has happened. Use the ticket office or a ticket machine at the station if you are unsure how to buy tickets on line. You are not buying fares that will be any cheaper by buying them on line / on her trainline account / than will be sold at the station. Is there any reason why you can't do this?

i just Find it much easier to get online, I think I should only speak to them when I get a letter praying I get it soon. As my anxiety can’t take it! But just for this week after what happened I want the account to show I do use my 16-25 railcard.

== Doublepost prevention - post automatically merged: 16 Apr 2023 ==

I’m just for some reason logged into it so I’m just unsure. But I checked my email I had the same account but my email before for tickets so I’m just unsure. I will make a new account but I thought if they are checking it would be bad good idea to get normal tickets on there so they can see I did learn my lesson.

== Doublepost prevention - post automatically merged: 16 Apr 2023 ==

I find

i just Find it much easier to get online, I think I should only speak to them when I get a letter praying I get it soon. As my anxiety can’t take it! But just for this week after what happened I want the account to show I do use my 16-25 railcard.

Even tho it’s my friends just incase they get access to it, or do u advice I make a new one in my name incase they search my name?

 

[WesternLancer]

I’m just for some reason logged into it so I’m just unsure. But I checked my email I had the same account but my email before for tickets so I’m just unsure. I will make a new account but I thought if they are checking it would be bad good idea to get normal tickets on there so they can see I did learn my lesson.

== Doublepost prevention - post automatically merged: 16 Apr 2023 ==

I find

i just Find it much easier to get online, I think I should only speak to them when I get a letter praying I get it soon. As my anxiety can’t take it! But just for this week after what happened I want the account to show I do use my 16-25 railcard.

== Doublepost prevention - post automatically merged: 16 Apr 2023 ==


Even tho it’s my friends just incase they get access to it, or do u advice I make a new one in my name incase they search my name?

The reason for contacting your student advice service now is that when you get the letter you only have a short space of time to reply (eg 10 days), if you contact the advice service only then, and they are busy / have no free appointments you have weakened your chance of getting their help. If you contact them now you can familiarize them with the case so if you need their help quickly later - they will be ready for that. You can still get advice here from people too. This may help you with your anxiety too as it means you have a professional person to speak to who can help with your case.

ref your tickets - it's not clear to me just what you are doing
- are you using your friends Trainline or other ticket buying account to buy tickets but on your phone or other device? if so this is a really bad idea in my view, especially for your friend).
- Does your device default to your friend's account and you do not know how to stop that happening?

What I would suggest is to stop using Trainline (to break this problem) and start buying tickets with a new account set up in your name from another ticket seller. Try buying from Thameslink or Southern Railway for example. If you can't do this then I suggest buying tickets from the station ticket selling services as I mentioned, but it's up to you to find a way that means you buy the correct ticket and don't create further problems for you or your friend.

To answer your question about what they will do - they will search the ticket buying records of the account the ticket they intercepted you with are bought from (but if you have an unusual name especially - they may search that too if they think it is serous enough to do that, which it may well not be) which will be your friends purchasing history from what I understand you did.

But you did not answer my previous question which was 'has your friend bought other tickets for themselves with Railcard discounts to which they had no entitlement by virtue of not having that railcard?' If so then there will be more problems, if not then your friend will have no reason to be concerned.

 

[Sambam]

Thank you for your advice, I will contact them ( just feel a bit embarrassed for what I have done) and I’m just unsure I checked my emails and had trainline tickets from my email and when I went on the app which most tickets go to her email but some in 2021 went to mine so a bit confusing. Will just buy from station or their own websites but I thought just for one time to show them I have learnt incase. And she did for a short journey before like 3 times but in 2021 of im not wrong, the problem is trainline doesn’t show in the history what railcard was used. But I know I have used it before but sometimes used my valid 16-25z I know this was so stupid of me. If I’m also not wrong I don’t know if she actually scanned the tickets as after it didn’t say it was marked as used if I’m not wrong that means she didn’t scan it? (Don’t want to add more to my overthinking) I keep reading posts till 4 am which I think I need to just stop and wait. As I have heard thamslink are normally fin with out court settlements.

 

[WesternLancer]

Thank you for your advice, I will contact them ( just feel a bit embarrassed for what I have done) and I’m just unsure I checked my emails and had trainline tickets from my email and when I went on the app which most tickets go to her email but some in 2021 went to mine so a bit confusing. Will just buy from station or their own websites but I thought just for one time to show them I have learnt incase. And she did for a short journey before like 3 times but in 2021 of im not wrong, the problem is trainline doesn’t show in the history what railcard was used. But I know I have used it before but sometimes used my valid 16-25z I know this was so stupid of me. If I’m also not wrong I don’t know if she actually scanned the tickets as after it didn’t say it was marked as used if I’m not wrong that means she didn’t scan it? (Don’t want to add more to my overthinking) I keep reading posts till 4 am which I think I need to just stop and wait. As I have heard thamslink are normally fin with out court settlements.

Don't worry - they will have seen plenty more embarrassing cases than this at a student advice centre, and they will have very strict confidentiality (even within the university). You are over thinking your worries so try not to do that.

Ref the checking - what they will be doing is looking for other occasions when your friends account has been used to buy tickets with a Jobseekers Railcard discount (because this si what they caught you having done IIRC) - and they will then think all of those are occasions when you (or she) have attempted to evade the correct fare (unless she actually has a Jobseekers Railcard which I suspect is not the case)

But for now you have to wait for them to write to you, and see if they ask you about that specific point (other occasions when you have done this) when they do.

 

[Sambam]

Hello! I finally got the letter(at the worst time as it’s exam and essay season). Please can I get any help on how to approach this matter so I don’t go to court I’m willing to pay. Also am I meant to write my response on the letter? @Hadders @WesternLancer

== Doublepost prevention - post automatically merged: 18 May 2023 ==

Don't worry - they will have seen plenty more embarrassing cases than this at a student advice centre, and they will have very strict confidentiality (even within the university). You are over thinking your worries so try not to do that.

Ref the checking - what they will be doing is looking for other occasions when your friends account has been used to buy tickets with a Jobseekers Railcard discount (because this si what they caught you having done IIRC) - and they will then think all of those are occasions when you (or she) have attempted to evade the correct fare (unless she actually has a Jobseekers Railcard which I suspect is not the case)

But for now you have to wait for them to write to you, and see if they ask you about that specific point (other occasions when you have done this) when they do.

Thank you for your advice! Much appreciated

 

[AlterEgo]

The advice given by @Hadders in Post 3 is what you should do now. I’d recommend writing a separate letter and attaching it by reply.