Help looking up cancelled train

[VideozVideoz]

I’m trying to put in a delay repay claim for a trip from Coventry - Lye on the 21st September. My train from Birmingham Moor Street was cancelled but I cannot remember exactly which one it was other than it was in the afternoon. Can anyone tell me which was cancelled and how long my delay to Lye would have been? I am not aware of any resources online that can let me look up historically

 

[trainophile]

I usually just look at the same day of the week in the future on a ticket booking site, unless the timetables have changed you should get your answer from that.

 

[JonathanH]

I’m trying to put in a delay repay claim for a trip from Coventry - Lye on the 21st September. My train from Birmingham Moor Street was cancelled but I cannot remember exactly which one it was other than it was in the afternoon.

What time did you leave Coventry?

 

[VideozVideoz]

What time did you leave Coventry?

This is the tricky bit as it was a few weeks ago so memory is patchy. I’m sure it was between 1-2pm

 

[JonathanH]

This is the tricky bit as it was a few weeks ago so memory is patchy. I’m sure it was between 1-2pm

These are the trains from Birmingham Moor Street to Lye on 12 October.
https://www.realtimetrains.co.uk/se...22-10-12/0200-0159?stp=WVS&show=all&order=wtt

If you select one of them - eg https://www.realtimetrains.co.uk/service/gb-nr:P96571/2022-10-12/detailed
you can then change the dates to 2022-09-21 like this https://www.realtimetrains.co.uk/service/gb-nr:P96571/2022-09-21/detailed

That shows that this particular service ran 10 minutes late.

You will, however, need to know the time of your train from Coventry to make the claim.

 

[VideozVideoz]

These are the trains from Birmingham Moor Street to Lye on 12 October.
https://www.realtimetrains.co.uk/se...22-10-12/0200-0159?stp=WVS&show=all&order=wtt

If you select one of them - eg https://www.realtimetrains.co.uk/service/gb-nr:P96571/2022-10-12/detailed
you can then change the dates to 2022-09-21 like this https://www.realtimetrains.co.uk/service/gb-nr:P96571/2022-09-21/detailed

That shows that this particular service ran 10 minutes late.

You will, however, need to know the time of your train from Coventry to make the claim.

Thanks! Oh I thought RRT only went back 1 week??

 

[JonathanH]

Thanks! Oh I thought RRT only went back 1 week??

It does at the station level, but the individual trains are still there if searched for individually.

 

[dciuk]

I have checked that journey on https://www.ontimetrains.co.uk/departures-arrivals

Only the 21:22 shows as cancelled, however the 17:51 shows as 127 minutes late which would have left a gap of an hour between the 17:21 and 18:21, so might have appeared as if it was cancelled.

Further to that realtime trains shows the 17:51 as cancelled from Birmingham Snow Hill

Realtime Trains | 2W48 1703 Stratford-upon-Avon to Birmingham Snow Hill | 21/09/2022

Real-time train running information for 2W48 1703 departure from Stratford-upon-Avon to Birmingham Snow Hill on 21/09/2022. From Realtime Trains, an independent source of train running info for Great Britain.

www.realtimetrains.co.uk

Searching ontimetrains for departures from Snow Hill to Lye on that date, shows both the 17:54 and 18:53 were cancelled, so depends if it was cancelled (or very late) from Moor Street, or did they cancel it after you had already travelled as far as Snow Hill?

 

[62484GlenLyon]

These are the trains from Birmingham Moor Street to Lye on 12 October.
https://www.realtimetrains.co.uk/se...22-10-12/0200-0159?stp=WVS&show=all&order=wtt

If you select one of them - eg https://www.realtimetrains.co.uk/service/gb-nr:P96571/2022-10-12/detailed
you can then change the dates to 2022-09-21 like this https://www.realtimetrains.co.uk/service/gb-nr:P96571/2022-09-21/detailed

That shows that this particular service ran 10 minutes late.

You will, however, need to know the time of your train from Coventry to make the claim.

Having opened the train details for 2022-10-12 how do you change the date to 2022-09.21 to see the train details for that date, please? I cannot see any way to do this.

 

[JonathanH]

Having opened the train details for 2022-10-12 how do you change the date to 2022-09.21 to see the train details for that date, please? I cannot see any way to do this.

Type it in the file path - eg replace 10-12 with 09-21.

 

[VideozVideoz]

I have checked that journey on https://www.ontimetrains.co.uk/departures-arrivals

Only the 21:22 shows as cancelled, however the 17:51 shows as 127 minutes late which would have left a gap of an hour between the 17:21 and 18:21, so might have appeared as if it was cancelled.

Further to that realtime trains shows the 17:51 as cancelled from Birmingham Snow Hill

Realtime Trains | 2W48 1703 Stratford-upon-Avon to Birmingham Snow Hill | 21/09/2022

Real-time train running information for 2W48 1703 departure from Stratford-upon-Avon to Birmingham Snow Hill on 21/09/2022. From Realtime Trains, an independent source of train running info for Great Britain.

www.realtimetrains.co.uk

Searching ontimetrains for departures from Snow Hill to Lye on that date, shows both the 17:54 and 18:53 were cancelled, so depends if it was cancelled (or very late) from Moor Street, or did they cancel it after you had already travelled as far as Snow Hill?

I changed at BHM, walked to BMO and was told it would be cancelled and should board the next one. I couldn’t remember the exact time as I travel a lot on trains everyday of the week but I think I can piece it together now.

== Doublepost prevention - post automatically merged: 9 Oct 2022 ==

Thanks all for your help. My claim was approved

 

[62484GlenLyon]

Type it in the file path - eg replace 10-12 with 09-21.

Thank you. That is something I didn't know was possible but do now!

 

[VideozVideoz]

I’ve learnt a bit today. Thanks for your input and also for the reference library of ontimetrains. I’d forgotten about that one. Also I didn’t know RTT could be forced to show historic running times / performance