• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Help & Advice needed!

Status
Not open for further replies.

tuantuan

New Member
Joined
11 Mar 2020
Messages
1
Location
London
Dear all,

Many thanks for reading. Basically I live in zone 5 and I always buy zone 1-5 monthly ticket. I have had depression and anxiety panic since last year and has been seeing GP and on mediation. I have another property in zone 2. Because of medical side effects, I tend to forget things etc. In January, my whole bag was stolen at my local train state. I reported to police but lost everything including Oyster card. When I purchase a new one, I decided to buy zone 1-3 and top up because I don't travel over the weekend. However, I didn't always tap in or tap out from zone 5 everyday going to work/home. Therefore, which means sometimes I only get charged for fairs between zone 1-3. This morning, I topped up cash in my oyster card and come to work. However, maybe the top up was too late and I couldn't get out. A member asked to see another staff and they found out that I don't always tap in and out and said I am fraud by not paying the fairs between zone 1-5. They took a statement and said they will send the case to prosecutor. It is with southeastern. I have got a panic attack again. I started consulting few specialized solicitors. One is threating me a lot and asked for 750 + VAT fees. He plans to contact the rail company now and settle the case. However, few others suggest to wait until they send me a letter, then we have a chance to explain, and settle, accompanied by medical notes from GP.

I am scared to death now. I was wondering if any of you tried to use a solicitor and shall I wait or shall I started contacting the rail company?
 
Status
Not open for further replies.

Top