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Heathrow Express Advance Tickets with Wrong Date

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jimbogreen

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Joined
30 May 2019
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12
Hi,

I booked a couple of HX advance tickets a while ago but realised i booked a day too late (26th Aug, not 25th). Does anyone know how firm they are on this sort of thing? This is more in hope than any expectation but thought its worth a try!

Thanks
 
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skyhigh

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Joined
14 Sep 2014
Messages
6,851
Hi,

I booked a couple of HX advance tickets a while ago but realised i booked a day too late (26th Aug, not 25th). Does anyone know how firm they are on this sort of thing? This is more in hope than any expectation but thought its worth a try!

Thanks
You definitely won't be allowed travel on the wrong date. Your best option is probably to contact your point of purchase and ask what options you have to change to the correct date.
 

30907

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30 Sep 2012
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21,939
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You definitely won't be allowed travel on the wrong date. Your best option is probably to contact your point of purchase and ask what options you have to change to the correct date.
I have made such a mistake and had the tickets changed without penalty or fuss (not with HX admittedly) - contact the seller ASAP.
 
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