Halifax bus station has partially closed in order to enable building of a new bus station. As a result there has been a major reorganisation of bus stops across the town centre. https://www.wymetro.com/plan-a-journey/travel-news/bus-travel-alerts/halifaxbusstationworks/
Whilst it is inevitable that changes of this nature cause some disruption, Metro seems to have gone out of its way to confuse passengers by maximising the number of changes. It is not just services using the bus station which have moved. Some other services which did not use the bus station at all have been moved to several streets away from their existing stops and further from the town centre.
To add to the confusion, some of the services now moved out of the bus station will nevertheless use the bus station on evenings. One has to ask why? What's the point?
Key principles in promoting use of public transport are maintaining as much consistency as possible and keeping any changes as simple as possible. Basic principles which Metro seem to have lost sight of.
Whilst it is inevitable that changes of this nature cause some disruption, Metro seems to have gone out of its way to confuse passengers by maximising the number of changes. It is not just services using the bus station which have moved. Some other services which did not use the bus station at all have been moved to several streets away from their existing stops and further from the town centre.
To add to the confusion, some of the services now moved out of the bus station will nevertheless use the bus station on evenings. One has to ask why? What's the point?
Key principles in promoting use of public transport are maintaining as much consistency as possible and keeping any changes as simple as possible. Basic principles which Metro seem to have lost sight of.