Dear Mr Horton,
We couldn't help notice that your Twitter team described your failure to provide an adequate service as "Poundland" cooking chocolate.
Aside from the breach of our trademark, we think you're taking the chocolate biscuit.
In the past week, on the introduction of the new timetable your rail company has
1. Cancelled hundreds of services,
2. Blamed a dog on the line for delays and
3. Secretly cancelled services rather than have to announce they're cancelled.
Frankly you have no right to use our name to describe poor service...but if we ever fall short, perhaps we'll describe ourselves as a bit Thameslink.
If you don't want to hear from our extremely twitchy legal team, we suggest you remove your tweet.
