Hello,
I am travelling with some friends this weekend on a groupsave ticket. I'm presuming that this means we have to make sure we are all travelling together? I was wondering what the scenario would be if someone was delayed en route and didn't make the train a) because of rail-related delay or 2) another issue. If it was a rail-related delay, would they have to buy a new ticket and claim back through delay repay or would the ticket be accepted if they could show proof of the delay?
I am travelling with some friends this weekend on a groupsave ticket. I'm presuming that this means we have to make sure we are all travelling together? I was wondering what the scenario would be if someone was delayed en route and didn't make the train a) because of rail-related delay or 2) another issue. If it was a rail-related delay, would they have to buy a new ticket and claim back through delay repay or would the ticket be accepted if they could show proof of the delay?