LazyPenguin
Member
Hello everyone,
I made a pretty big mistake of not checking my railcard expiration date (21/02/2024) and continued to buy tickets from GA. Long story short I only noticed until 08/03/2024 that I was using an expired railcard. I was pulled aside by a rail staff, my details were taken down alongside with past tickets I have been buying after my railcard expired. I was told I will receive mail for any updates on my situation and was sent off as I had to work. I take the Greater Anglia from Tottenham Hale to Harlow Town every weekday. On most weekends I buy the day travelcard to go around London.
Fast forward to 06/08/2024 and I received the letter in my mailbox. Based on the letter, I assumed what it meant was that I could use that letter to add any additional information I may like to add or else they will send me a final decision after 14 days. I believe I have explained my situation in quite a bit of detail on the day and I had to fly out for 2 weeks later on so I decided to leave the letter as is. I have also rung up the number provided multiple times but each time I was replied with something similar to "no payments needed/attached to my reference number (?)". I have not received any updates/letters afterwards and I checked my mail again today (28/08/2024) and still nothing.
I am unsure how to proceed from here or how screwed am I and am terrified. I was wondering whether anyone could help my in this matter if possible.
Thank you very much.
I made a pretty big mistake of not checking my railcard expiration date (21/02/2024) and continued to buy tickets from GA. Long story short I only noticed until 08/03/2024 that I was using an expired railcard. I was pulled aside by a rail staff, my details were taken down alongside with past tickets I have been buying after my railcard expired. I was told I will receive mail for any updates on my situation and was sent off as I had to work. I take the Greater Anglia from Tottenham Hale to Harlow Town every weekday. On most weekends I buy the day travelcard to go around London.
Fast forward to 06/08/2024 and I received the letter in my mailbox. Based on the letter, I assumed what it meant was that I could use that letter to add any additional information I may like to add or else they will send me a final decision after 14 days. I believe I have explained my situation in quite a bit of detail on the day and I had to fly out for 2 weeks later on so I decided to leave the letter as is. I have also rung up the number provided multiple times but each time I was replied with something similar to "no payments needed/attached to my reference number (?)". I have not received any updates/letters afterwards and I checked my mail again today (28/08/2024) and still nothing.
I am unsure how to proceed from here or how screwed am I and am terrified. I was wondering whether anyone could help my in this matter if possible.
Thank you very much.