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Greater Anglia Interview Under Caution - Need Advice!!

ancs28

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Joined
27 May 2026
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7
Location
South Woodham Ferrers
Wanted some advice on what to expect based on being caught without a ticket by a revenue protection officer.

The incident was in Stratford. He asked to see my ticket, I showed him my phone was out of power, he asked if there was an e-ticket on there and I told him that there wasn’t. I also told him that I had been caught without a ticket once before (I was charged the £50 penalty fare on that occasion). I told him I regularly travelled on the route that I had come from, sometimes with and sometimes without a ticket (I added that this is because I often hurry on board without paying one). I also told him I’d tapped on at Stratford.

He took my name, address, and phone number, and insisted on getting my email, where he said I’d be receiving a letter after he submitted his report. He did not charge me for the ticket, he cautioned me that anything I said could be used in evidence. After that he started telling me the matter could potentially be resolved right now, but I just asked him what he wanted to ask me about. When he didn’t answer I decided it was safest to walk away.

I understand I need to wait for the email, and that I was not charged because they will presumably be asking for that money in a settlement or in court. I assume they will find records of my purchases and go through them based on the information I gave the officer. They may conclude I was short faring based on this. I purchased a one month ticket on the same day covering my regular route, which should hopefully help demonstrate I am willing to pay what I owe without further issues. I will obviously apologise, cooperate and pay any money owed immediately.

Given all this, can I expect a chance to settle out of court, or will they most likely pursue prosecution? If they did want to prosecute me what might they pursue (byelaw vs fraud, civil vs criminal)? Does it matter that the inspector did not give me a caution before I made incriminating statements, or that he only insisted on getting my email address? And is it worth talking to a solicitor yet?
 
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John R

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Given all this, can I expect a chance to settle out of court, or will they most likely pursue prosecution? Almost certainly out of court if you cooperate. If they did want to prosecute me what might they pursue (byelaw vs fraud, civil vs criminal)? Assuming the incident was less than six months ago, criminal, but this is unlikely anyway if you cooperate. Does it matter that the inspector did not give me a caution before I made incriminating statements No, or that he only insisted on getting my email address? And is it worth talking to a solicitor yet? Not yet, see what happens when they write to you.

I added that this is because I often hurry on board without paying one

But that's not true is it? It's because you were deliberately looking to avoid pay the correct fare for your journey.
 

ancs28

Member
Joined
27 May 2026
Messages
7
Location
South Woodham Ferrers
But that's not true is it? It's because you were deliberately looking to avoid pay the correct fare for your journey.
I’m sure they don’t care either way, when they make it to my case they will just assume any suspicious looking purchase was short faring.

I understand that for Greater Anglia money is more important than a conviction, my main concern is if my statements to the inspector, the prior penalty fare incident and the ticket history are enough to hurt my chances of a settlement.

I am making sure that I have images of a valid ticket on every journey I take from now on in preparation for their letter, in case they ask for it in settlement negotiations and possibly to reference in my apology to prove I’ve changed my behaviour.
 

SECR 65

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664
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East Sussex
Generally, the number of offences does not directly increase the chance of prosecution. The most important thing is that you cooperate with them when they get in touch. In my opinion you have a good chance of settling out of court in this case but I have little specific knowledge of Greater Anglia.

Question for other members: Do GA use ITAL?
 

Fawkes Cat

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8 May 2017
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5,259
I understand that for Greater Anglia money is more important than a conviction,
You're looking at this the wrong way round.

In our experience, you're right that the priority for the train company is money - but not just money now, but money in the future. So what they want to get out of the process is the money for the fares that you haven't paid (money now), and a reliable commitment that you'll pay the right fare for future journeys (money in the future). It's how they get the reliable commitment that drives whether you end up in court.

So if you co-operate, and can provide convincing reasons why they should believe that you'll always pay the right fare in future, you won't get prosecuted. But if you don't do this (which might mean you don't co-operate, or you're not convincing, or that you've been caught fare dodging before and didn't learn your lesson that time) you may be taken to court to see if that will make you learn your lesson - with everything that means in terms of a fine, costs and a criminal record.

So the railway are in general trying to do people caught fare dodging a favour by not making them face the risks of a conviction. It's also quicker and cheaper for the railway, so everyone wins if this can be settled out of court
 

ancs28

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Joined
27 May 2026
Messages
7
Location
South Woodham Ferrers
I’m just sticking to the facts and trying not to write anything that can get me in more trouble haha.

Other posters have referenced Greater Anglia using ITAL. I spent loads of time looking at other GA posts and I have yet to find a single instance where they did not make a settlement offer (I assume people who come to post online are generally looking to settle/cooperate). I also saw other operators threaten to prosecute initially before making a settlement offer.

Does anyone here have any reason to believe they would not do the same with me given the details above?

== Doublepost prevention - post automatically merged: ==

This person had ITAL deal with their case:


Same with this person:

 

ancs28

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Joined
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7
Location
South Woodham Ferrers
So if you co-operate, and can provide convincing reasons why they should believe that you'll always pay the right fare in future, you won't get prosecuted. But if you don't do this (which might mean you don't co-operate, or you're not convincing, or that you've been caught fare dodging before and didn't learn your lesson that time) you may be taken to court to see if that will make you learn your lesson - with everything that means in terms of a fine, costs and a criminal record
I bought a monthly ticket on the same day as I talked to the officer. If I show this, along with assuming full responsibility for my behaviour and condemning it, and obviously offering to pay what I owe and their investigation costs immediately in full, would this be convincing to them?
 

Fawkes Cat

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8 May 2017
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5,259
I bought a monthly ticket on the same day as I talked to the officer. If I show this, along with assuming full responsibility for my behaviour and condemning it, and obviously offering to pay what I owe and their investigation costs immediately in full, would this be convincing to them?
We can't make any promises (it's not us who will make the decision) but I would expect that to work.
 

WesternLancer

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12 Apr 2019
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15,008
I bought a monthly ticket on the same day as I talked to the officer. If I show this, along with assuming full responsibility for my behaviour and condemning it, and obviously offering to pay what I owe and their investigation costs immediately in full, would this be convincing to them?
Your problem will be ITAL reallly. They will play hard ball and make you really work hard to get a settlement whilst maximising the money from you as far as they can.

They may initially reject your request to settle.

Search ITAL on this but if the forum to find some other cases they have been involved with.

You’ll get step by step advice from here however.
 

ancs28

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Location
South Woodham Ferrers
Your problem will be ITAL reallly. They will play hard ball and make you really work hard to get a settlement whilst maximising the money from you as far as they can.
I don’t care if they maximise money, I can get them money in an emergency. I doubt they will go as high as 3k or 12k which are the other numbers I’ve seen, as those people had records of trips going back much longer than I do, I only have a couple months worth, maybe they will ask for 1k or 1.5k if they assume everything is illegitimate.

Will finding a solicitor to handle correspondence with them help my odds of getting a settlement? I’ve seen Manak does every train company except for Greater Anglia. There’s also another place called BSB solicitors who I saw.

I am somewhat hopeful as I have not found a case posted online yet that did not end in a settlement or mention some kind of offer. But you guys will have seen more examples of cases over time.
 

Manak

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Orpington
I don’t care if they maximise money, I can get them money in an emergency. I doubt they will go as high as 3k or 12k which are the other numbers I’ve seen, as those people had records of trips going back much longer than I do, I only have a couple months worth, maybe they will ask for 1k or 1.5k if they assume everything is illegitimate.

Will finding a solicitor to handle correspondence with them help my odds of getting a settlement? I’ve seen Manak does every train company except for Greater Anglia. There’s also another place called BSB solicitors who I saw.

I am somewhat hopeful as I have not found a case posted online yet that did not end in a settlement or mention some kind of offer. But you guys will have seen more examples of cases over time.
We deal with every train company in England and Wales including Greater Anglia.
 

ancs28

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7
Location
South Woodham Ferrers
We deal with every train company in England and Wales including Greater Anglia.
Roughly what could I expect to pay for you to handle my correspondence with ITAL? And if you’re willing to say, since I know you are a business and not a friendly stranger, what do you consider my chances are of a settlement?
 

SECR 65

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East Sussex
It may be better to contact Manak directly and in private. Their website is here:

On a seperate note, I personally suspect that you are likely to be able to settle.
 
Last edited:

WesternLancer

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15,008
It may be better to contact Manak directly and in private. Their website is here:

On a seperate note, I personally suspect that you are likely to be able to settle.
Totally agree. I’ve never seen Manak or any other firm promote their services on here and respect to them in that regard anyway.

OP should seek a private quote.

However op is likely to be able to settle with help from here but ital requires more effort which takes up more time which the op may or may not have.
It’s not about offering them more money as they can’t take disproportionate sums on the basis of an out of court settlement aiui.
 

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