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Great West Way (West) Validity

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MetroPleb

Member
Joined
1 Feb 2012
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27
Location
Patricroft
Hi All,

There is inconsistent documentation about this Rover, so I've just submitted this query to GWR. Not expecting a quick reply, but if I get one I'll post it and any other observations are welcome.

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Hello,

This is regarding the train validity of the Great West Way West Rover, of which GWR is the main operator. Could you clarify, and where necessary correct, the following issues with the documentation about this product which contradict each other?


1 Bristol Parkway

https://www.nationalrail.co.uk/tickets-railcards-offers/promotions/great-west-way-discoverer-west/
The National Rail web site, which is supposed to be the definitive source, states the following validity:

- Bristol Temple Meads - Swindon Via Bristol Parkway or Chippenham

https://www.gwr.com/your-tickets/ways-to-save/offers/great-west-way
Your website states:

- Bristol Temple Meads - Swindon via Chippenham

Is travel allowed via Bristol Parkway?


2 Frome

Both web sites state:

- Westbury - Frome

https://www.gwr.com/-/media/gwr-sc-...ngers-and-rovers/Discover-Map-May-2023-V2.pdf
Whereas the map provided on National Rail, Discover-Map-May-2023-V2.pdf, excludes Frome from the Great West Way yellow routes.

Is travel allowed to Frome?


3 Hungerford

Both web sites have no mention of Hungerford and state:

- Westbury - Pewsey

https://www.gwr.com/-/media/gwr-sc-...save/offers/great-west-way/GWW-Discoverer.pdf
Whereas the map provided on your web site, GWW-Discoverer.pdf, states:

- Bristol - Hungerford Via Bath, Trowbridge, Westbury or Frome and Pewsey

Is travel allowed to Hungerford and therefore also Bedwyn?

Thank you
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== Doublepost prevention - post automatically merged: ==

Wow - quick reply from GWR:

in answer to your questions, travel is allowed via Bristol Parkway and Frome is included. Travel is allowed to Hungerford and therefore also Bedwyn
 
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