Don Diesel
New Member
As the title suggests, I bought an earlier stop on my way from Northampton to London Euston. I haven’t used the Trainline app in over a year and there’s nothing for them to find in terms of me doing this before, since it was my friend who bought the ticket for me since he knew where we was going. On the train we got stopped by a lady who was very nice and understanding, and told me to not worry about paying the difference in person on the train. I was willing to do so, but she insisted it’d be easier if I just responded to whatever letter/email I’d get. Me hearing this I assumed all that would happen is I’d have to pay the difference online or something, so I hadn’t even given it any thought until this letter has some through. Firstly the letter says it needs to be back in 14 days and I just got it on Friday, which barely leaves me any time to return it on time. Secondly, is there any way out of me paying the ridiculous sum of money for what would’ve been a £25 trip, but is now £194.70. Honestly guys this has never happened to me in anyway and this is absolutely ridiculous, I literally offered to pay the difference and she assured me whatever process she was doing wouldn’t be an issue for me. And now here I am £200 in debt to the railway company, which no one will be able to convince me that this is correct. I mean what kind of legal costs could even amount to £175??? I’m sorry if I sound naive, but could anyone give me any advice on how to handle this? I’m already maxed out on my overdraft and paying off a university maintenance loan that I have to pay off early. There’s no feasible way I can put together £200 for this ridiculousness, so I’d appreciate any advice.