• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Freedom pass acceptance during disruption

Status
Not open for further replies.

z444z

Established Member
Joined
17 Apr 2022
Messages
1,219
Location
London
When ticket acceptance is in place, does this extend to freedom passes?

For example, if the Elizabeth line is disrupted and ticket acceptance is in place on GWR, would a freedom pass be accepted on a GWR train to Reading? What if I was travelling to Cardiff but had planned to use the EL to get to Reading - could I still use the Reading-Cardiff ticket on a direct train from Paddington?

Without knowing for sure I’d probably try to get some kind of confirmation in writing from a ticket office before doing so but would be good to know if there’s an actual policy on this. Or if there isn’t, I could write to each train company and have their printed responses on me at all times ;) (only half joking)
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

z444z

Established Member
Joined
17 Apr 2022
Messages
1,219
Location
London
If acceptance is in place, yes, it has to be valid.
Thank you - so does acceptance basically mean that any ticket valid on the disrupted service becomes valid on the one with acceptance?
 

Haywain

Veteran Member
Joined
3 Feb 2013
Messages
24,581
Thank you - so does acceptance basically mean that any ticket valid on the disrupted service becomes valid on the one with acceptance?
Unless it is specified otherwise.
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
78,256
Location
Yorkshire
Thank you - so does acceptance basically mean that any ticket valid on the disrupted service becomes valid on the one with acceptance?
My understanding is exactly that; acceptance means that tickets which are valid on the original operator's services become valid on the replacement operator's services.
 

z444z

Established Member
Joined
17 Apr 2022
Messages
1,219
Location
London
My understanding is exactly that; acceptance means that tickets which are valid on the original operator's services become valid on the replacement operator's services.
Thank you very much :)
 

LUL1970

Member
Joined
21 Jul 2014
Messages
96
Location
Birmingham
But are Freedom Passes valid as far as Reading? I would have guessed they are only valid as far as West Drayton.
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
78,256
Location
Yorkshire
But are Freedom Passes valid as far as Reading? I would have guessed they are only valid as far as West Drayton.
Yes they are, hence why the question was asked, and answered accordingly (we don't guess in our answers! I'd hope people won't guess on here, but if someone asks a question based on an incorrect guess, then experts on here will correct them!)


The forum's site recognises this validity, so if you ask for a journey from (say) London to Oxford, while holding a Freedom Pass, you'll be charged from the appropriate location, depending on the route/itinerary taken.


1770155702862.png
 
Last edited:

CyrusWuff

Established Member
Joined
20 May 2013
Messages
5,436
Location
London
For the sake of completeness, a 60+ Oyster isn't valid between West Drayton and Reading.
 
Status
Not open for further replies.

Top