Train Pilchard
Member
I believe they are an external security agency.
The problem is that people ask them 'railway questions' which they do not know the answer to, annoying people. We all know how passengers sometimes think 'bloke in high-viz jacket - he must know the answer' and these guys (through no fault of their own, crowd management is their job) can't provide the answers.
Had a closer look today and they seem to be Scotrail? Certainly have a Scotrail badge on and possible a logo on the high viz?