barrister18
New Member
Dear Sir/Madam,
I hope this email finds you well.
I am writing in response to your letter regarding the incident on 17th January 2025. I sincerely apologise for my misuse regarding my ticket and railcard - I understand it was against the law. I have learned from this experience that not only should I be careful when booking a ticket, but I should also ensure to avoid booking at the last minute to prevent any careless mistakes or booking too late into the journey. I am keen to resolve this matter without the need for court action. To that end, I am more than willing to pay the outstanding fare as well as the administrative costs incurred by the train company in dealing with this issue.
To explain what happened (as requested), I had intended to board the 10am train, but my tube journey from Greater London to Euston was delayed by approximately 10 minutes. I did not purchase a ticket in advance, as I was concerned I might miss the train, which would have required me to buy two separate tickets. Upon arriving at Euston Square, I immediately rushed to the train and boarded just as the doors were closing. In the haste of the situation, I did not buy my ticket before boarding. Once on the train, I made my way to the middle carriage and connected to the Wi-Fi, as I had no data, and finally purchased my ticket, although I am unsure of the exact number of minutes after the journey started. The 16-25 railcard button was still activated on the ticketing system. This was due to my having previously owned such a railcard, which has now expired. I do not travel by train often (I believe the last time 16 December), so I had not removed the expired railcard option. When the officer checked my ticket, she confirmed that I had purchased the ticket a few minutes into the journey, which is accurate for the reasons I’ve explained. Additionally, I understand that I did not produce the correct 16-25 railcard at the time, and I acknowledge that this was wrong, as I no longer have a valid railcard.
I apologise profusely for this, and I fully understand what I did wrong. I should have either taken a later train to ensure my ticket was properly sorted out, or I should have made sure not to claim I had a valid 16-25 railcard when I did not.
Thank you for your understanding, and I hope we can come to an amicable resolution.
Yours sincerely,
User
I hope this email finds you well.
I am writing in response to your letter regarding the incident on 17th January 2025. I sincerely apologise for my misuse regarding my ticket and railcard - I understand it was against the law. I have learned from this experience that not only should I be careful when booking a ticket, but I should also ensure to avoid booking at the last minute to prevent any careless mistakes or booking too late into the journey. I am keen to resolve this matter without the need for court action. To that end, I am more than willing to pay the outstanding fare as well as the administrative costs incurred by the train company in dealing with this issue.
To explain what happened (as requested), I had intended to board the 10am train, but my tube journey from Greater London to Euston was delayed by approximately 10 minutes. I did not purchase a ticket in advance, as I was concerned I might miss the train, which would have required me to buy two separate tickets. Upon arriving at Euston Square, I immediately rushed to the train and boarded just as the doors were closing. In the haste of the situation, I did not buy my ticket before boarding. Once on the train, I made my way to the middle carriage and connected to the Wi-Fi, as I had no data, and finally purchased my ticket, although I am unsure of the exact number of minutes after the journey started. The 16-25 railcard button was still activated on the ticketing system. This was due to my having previously owned such a railcard, which has now expired. I do not travel by train often (I believe the last time 16 December), so I had not removed the expired railcard option. When the officer checked my ticket, she confirmed that I had purchased the ticket a few minutes into the journey, which is accurate for the reasons I’ve explained. Additionally, I understand that I did not produce the correct 16-25 railcard at the time, and I acknowledge that this was wrong, as I no longer have a valid railcard.
I apologise profusely for this, and I fully understand what I did wrong. I should have either taken a later train to ensure my ticket was properly sorted out, or I should have made sure not to claim I had a valid 16-25 railcard when I did not.
Thank you for your understanding, and I hope we can come to an amicable resolution.
Yours sincerely,
User
