Hi all,
For the second time, my flexi ticket (issued via Greater Anglia app, if that makes a difference) is showing I've used it more times than I actually have.
Last time I spoke to GA's smartcard helpline and they acknowledged it was used 7 times but 0 remaining then said it'd adjusted, typically it wasn't, luckily the staff ticket staff were understanding.
So, before I call them again, I'm wondering if this has happened to anyone else?
For the second time, my flexi ticket (issued via Greater Anglia app, if that makes a difference) is showing I've used it more times than I actually have.
Last time I spoke to GA's smartcard helpline and they acknowledged it was used 7 times but 0 remaining then said it'd adjusted, typically it wasn't, luckily the staff ticket staff were understanding.
So, before I call them again, I'm wondering if this has happened to anyone else?