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First Group: General Discussion

cnjb8

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Can anyone recall between what period the “Barbie 2” livery was used for repaints, from when it replaced old liveries to when they decided to paint all buses in “Barbie 1”?
Is Barbie 2 the one with the pink fade?
 
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DunsBus

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Is Barbie 2 the one with the pink fade?
It is (or was). Introduced in 2001, phased out around 2006-7. Not one of First's better ideas and it merely served to emphasise that some areas were more deserving of new buses than others.
 

fgwrich

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It is (or was). Introduced in 2001, phased out around 2006-7. Not one of First's better ideas and it merely served to emphasise that some areas were more deserving of new buses than others.

It certainly looked pretty awful on whatever it was put on. I mean, how to make something a simple as a Pointer II appear to be a lot older and dated than it really was.


Fortunately, the later Urban / Olympia scheme did a good job of doing the reverse.

 

Jordan Adam

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Can anyone recall between what period the “Barbie 2” livery was used for repaints, from when it replaced old liveries to when they decided to paint all buses in “Barbie 1”?
Barbie 1 and Barbie 2 were used from 1998 to 2004. They were then both replaced by Barbie 3 which was the same as Barbie 1 but with a smaller willow leaf.

Here are the three variants (not my photos)

Barbie 1:
Barbie 2:
Barbie 3:

The reason for switching to Barbie 3 was because with Barbie 1 the side adverts on buses would often overlap the swoop as shown here:
 

Andyh82

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Barbie 1 and Barbie 2 were used from 1998 to 2004. They were then both replaced by Barbie 3 which was the same as Barbie 1 but with a smaller willow leaf.
Barbie 2 wasn't introduced in 1998. Initially buses not in corporate spec carried on being painted into the legacy local liveries, or in some cases even a new version of a local livery

Like others have said Barbie 2 managed to make these buses look much older than they actually were, and when they were then repainted into willowleaf, they then looked much newer than they were
 

TheGrandWazoo

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Barbie 2 wasn't introduced in 1998. Initially buses not in corporate spec carried on being painted into the legacy local liveries, or in some cases even a new version of a local livery

Like others have said Barbie 2 managed to make these buses look much older than they actually were, and when they were then repainted into willowleaf, they then looked much newer than they were
I might be wrong but I think Leicester started using the fades (albeit on a green and yellow scheme) but they'd only done two or three examples before Barbie 2 was introduced. Going back on Flickr, that would seem to date it at 2001, assuming that my recollection that it was Leicester who began their use is correct (credit to photographers)


Seem to recall that the vinyls in themselves were quite expensive; First Devon & Cornwall often repainted vehicles without bothering with the fades. Even when used, replacement panels were not replaced either

 

buslad1988

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Barbie 2 wasn't introduced in 1998. Initially buses not in corporate spec carried on being painted into the legacy local liveries, or in some cases even a new version of a local livery

Like others have said Barbie 2 managed to make these buses look much older than they actually were, and when they were then repainted into willowleaf, they then looked much newer than they were
Never understood the decision to introduce and paint everything into barbie 3 as it totally watered down the brand. They should have kept barbie 2 or continued to use a basic local livery for secondary vehicles (like the First Anglia yellow with red/green/purple for varying op co’s). That way you knew what you was getting when the bus came towards you. It’s like Stagecoach deciding to paint everything into the Gold brand even if it wasn’t gold spec - you wouldn’t do it as it would ruin the image.

Eventually of course everything would have ended up barbie anyway! They should also have kept the local names on sides as well... strange that they’ve now brought back the local names and are more prominent than they were before!
 

TheGrandWazoo

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Never understood the decision to introduce and paint everything into barbie 3 as it totally watered down the brand. They should have kept barbie 2 or continued to use a basic local livery for secondary vehicles (like the First Anglia yellow with red/green/purple for varying op co’s). That way you knew what you was getting when the bus came towards you. It’s like Stagecoach deciding to paint everything into the Gold brand even if it wasn’t gold spec - you wouldn’t do it as it would ruin the image.

Eventually of course everything would have ended up barbie anyway! They should also have kept the local names on sides as well... strange that they’ve now brought back the local names and are more prominent than they were before!

The theory was you had new vehicles since 1998 and so by 2004, you'd have had a mass of vehicles of the appropriate spec, with a load that were get chopped during the next few years anyway before repaint. The problem was that First had also spent a considerable amount of time and money purchasing other bus companies with a backlog of fleet replacement that needed tackling, and then bought into rail. So the theory was fundamentally banjaxed when they started, and then they bought Laidlaw....

Hence you had 1993/4 Darts that you might have expected to get withdrawn in 2007/8 that we soldiering on until 2012! When I first moved to Bristol, they still had 1982 Olympians out on the road. Also, you had Cornish VRs that you'd not have expected to still be running and so went without repaint, and they looked terrible by the end (credit to photographer)


We all know that it was Lockhead's hubris in wanting to fashion this all conquering group that meant local names had to go and an all pervading image was pursued.... Transforming Travel indeed!
 

cnjb8

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The theory was you had new vehicles since 1998 and so by 2004, you'd have had a mass of vehicles of the appropriate spec, with a load that were get chopped during the next few years anyway before repaint. The problem was that First had also spent a considerable amount of time and money purchasing other bus companies with a backlog of fleet replacement that needed tackling, and then bought into rail. So the theory was fundamentally banjaxed when they started, and then they bought Laidlaw....

Hence you had 1993/4 Darts that you might have expected to get withdrawn in 2007/8 that we soldiering on until 2012! When I first moved to Bristol, they still had 1982 Olympians out on the road. Also, you had Cornish VRs that you'd not have expected to still be running and so went without repaint, and they looked terrible by the end (credit to photographer)


We all know that it was Lockhead's hubris in wanting to fashion this all conquering group that meant local names had to go and an all pervading image was pursued.... Transforming Travel indeed!
I guess bus PSVAR regulations in 2016/7 really helped them to get rid of the elderly buses. Didn't West Yorkshire have loads of Olympians up until the end of 2016?
 

TheGrandWazoo

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I guess bus PSVAR regulations in 2016/7 really helped them to get rid of the elderly buses. Didn't West Yorkshire have loads of Olympians up until the end of 2016?
As did Eastern Counties, Cornwall and Somerset but some of the Olympians that were still about at that time were actually R/S reg examples that were delivered in Barbie 1.
 

Jordan Adam

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Barbie 2 wasn't introduced in 1998. Initially buses not in corporate spec carried on being painted into the legacy local liveries, or in some cases even a new version of a local livery

Like others have said Barbie 2 managed to make these buses look much older than they actually were, and when they were then repainted into willowleaf, they then looked much newer than they were
Thanks for that, slip of the mind! I forgot Barbie 2 came along slightly later. I agree, Barbie 2 was dreadful. It sometimes looked okay when fresh but the vinyls faded and wore really quickly.
As did Eastern Counties, Cornwall and Somerset but some of the Olympians that were still about at that time were actually R/S reg examples that were delivered in Barbie 1.
Barbie 1 was intended for vehicles with First Spec interiors while Barbie 2 was for Non-standard pre-First vehicles, that's why the later Olympians gained Barbie 1. Although there were exceptions to that rule.
 

richw

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As did Eastern Counties, Cornwall and Somerset but some of the Olympians that were still about at that time were actually R/S reg examples that were delivered in Barbie 1.
Cornwall still had a few L reg Olympians until psvar ended them, 2 were delivered new in Bristol City link colours unsure of the others
 

TheGrandWazoo

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Barbie 1 was intended for vehicles with First Spec interiors while Barbie 2 was for Non-standard pre-First vehicles, that's why the later Olympians gained Barbie 1. Although there were exceptions to that rule.

Indeed, as some early deliveries with the new interior to Provincial and Badgerline/Cityline arrived in the old liveries but were quickly repainted into Barbie 1
 

Jordan Adam

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Indeed, as some early deliveries with the new interior to Provincial and Badgerline/Cityline arrived in the old liveries but were quickly repainted into Barbie 1
Yup, it's odd that the livery and interior were not launched at the same time but i suppose it made more sense to just roll out the new interior on new orders as soon as they could while they came up with a livery. Iirc some of the early Manchester B10BLEs (R-SBA) batch were delivered in a blue variant of the "GRT Advance" livery too.
 

Goldfish62

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Yup, it's odd that the livery and interior were not launched at the same time but i suppose it made more sense to just roll out the new interior on new orders as soon as they could while they came up with a livery. Iirc some of the early Manchester B10BLEs (R-SBA) batch were delivered in a blue variant of the "GRT Advance" livery too.
Some First Western National Darts with the new interior were delivered in FWN livery and I don't think even entered service before being repainted in Barbie 1 livery.
 

jammy36

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Some First Western National Darts with the new interior were delivered in FWN livery and I don't think even entered service before being repainted in Barbie 1 livery.
Yes, the R-CCV batch of Dennis Dart / Plaxton Pointer 2s arrived in Nov/Dec 1997 in the final blue/white/red-stripe (First version) Western National livery but with full Barbie style interiors.

460 seen when very new in Truro in January 1998

451 in Plymouth in December 1997, so around a month old

451 again this time about 5 months old and already repainted into full Barbie 1.

I'd never heard that some were repainted before entering service, but certainly they only lasted a few months before repaint.
 

DunsBus

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You can understand why First was keen to initially use Barbie livery only on new buses with the corporate interior. However, you don't get supermarkets rebranding and then only applying the new branding to new stores. It just seemed to typify First's muddled thinking at the time.
 

jammy36

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Yup, it's odd that the livery and interior were not launched at the same time but i suppose it made more sense to just roll out the new interior on new orders as soon as they could while they came up with a livery. Iirc some of the early Manchester B10BLEs (R-SBA) batch were delivered in a blue variant of the "GRT Advance" livery too.
Yes your right about the Manchester B10BLEs, there were some Pointer 2s that arrived just after the B10BLEs as well (also R-SBA registered)


Anyone know what the first vehicle delivered new in Barbie 1 livery was?
 

TheGrandWazoo

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Yes your right about the Manchester B10BLEs, there were some Pointer 2s that arrived just after the B10BLEs as well (also R-SBA registered)


Anyone know what the first vehicle delivered new in Barbie 1 livery was?

Tricky one - might have been one of the R-GFS Darts in Edinburgh??

The first ones I recall locally in Bristol were the R-BOU Renowns in Jan 98, whereas Olympians received the previous month were in Cityline colours but almost immediately repainted
 

Andyh82

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In Yorkshire there was the same situation where the first few Royales were delivered in Leeds City Link livery, but repainted not long afterwards
 

TheGrandWazoo

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In Yorkshire there was the same situation where the first few Royales were delivered in Leeds City Link livery, but repainted not long afterwards
These ones (credit to photographer) with the handrails giving the clue

 

Andyh82

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These ones (credit to photographer) with the handrails giving the clue

Yes it was Yorkshire Rider 5606-5621

By the time 5622-5629 arrived for Bradford they arrived in Barbie 1

Yorkshire Rider was in a massive phase of change from around 1994 until about 2002 as each national buy out and local decision resulted in a new set of liveries and fleetname policy
 

TheGrandWazoo

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Yes it was Yorkshire Rider 5606-5621

By the time 5622-5629 arrived for Bradford they arrived in Barbie 1

Yorkshire Rider was in a massive phase of change from around 1994 until about 2002 as each national buy out and local decision resulted in a new set of liveries and fleetname policy
Yeah, Yorkshire Rider in its early 90s incarnation had a very strong uniform image IMO. Then Badgerline bought them and decided to freshen it up which I was less than keen on.

Then came the fragmentation with the different liveries of Leeds City Link (quite nice), Calderline (ok), Kingfisher (a slight revamp of new YR with a daft name) and Bradford Traveller (eh? what?). I thought it a regressive move but when you seemed to have an ageing fleet and then stuff was drafted in like ex London Metrobuses....

Fast forward now, and I still can't work out the marketing strategy. Leeds has its own livery but branding now being reduced elsewhere.
 

Markk1990

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Yeah, Yorkshire Rider in its early 90s incarnation had a very strong uniform image IMO. Then Badgerline bought them and decided to freshen it up which I was less than keen on.

Then came the fragmentation with the different liveries of Leeds City Link (quite nice), Calderline (ok), Kingfisher (a slight revamp of new YR with a daft name) and Bradford Traveller (eh? what?). I thought it a regressive move but when you seemed to have an ageing fleet and then stuff was drafted in like ex London Metrobuses....

Fast forward now, and I still can't work out the marketing strategy. Leeds has its own livery but branding now being reduced elsewhere.
I don't think there is an overall strategy. Places like Bristol/Leeds/Norwich seem to have branding that works well, in other areas it would seem not. Although we are slowly seeing a decline in corporate image. South Yorkshire for example was traditional First (broken image) but even that is being slowly spruced up. It's probably a case of what works uniquely and where. The cheapest thing to do during covid is improve corporate image (whether that be First/Kernow etc) by repainting vehicles and giving them a deep clean and/or interior refresh.
 

TheGrandWazoo

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I don't think there is an overall strategy. Places like Bristol/Leeds/Norwich seem to have branding that works well, in other areas it would seem not. Although we are slowly seeing a decline in corporate image. South Yorkshire for example was traditional First (broken image) but even that is being slowly spruced up. It's probably a case of what works uniquely and where. The cheapest thing to do during covid is improve corporate image (whether that be First/Kernow etc) by repainting vehicles and giving them a deep clean and/or interior refresh.
Sorry if I wasn't clear. I meant a marketing strategy within First West Yorkshire itself. Leeds has its own livery. Excluding the blue/gold express routes, route branding still survives in Huddersfield (I think) but is gone/going in Halifax, and Bradford didn't have it?

On a national basis, it is devolved to individual firms. AFIAK, this is what they are currently doing....

First West Yorkshire (and Manchester) is still Urban 1 (except Leeds with a green livery based on Urban 2 "template"
First Scotland/Essex/York are now in a stripped back version of Urban 2 (with Scotland adding various coloured wedges for certain routes)
First Eastern Counties use Urban 2, with various coloured wedges for certain routes, plus a bespoke Excel livery, and other liveries (Coastlink/Ipswich) using the Urban 2 "template" with different colours
First South Yorkshire, First Midlands, First Hampshire Dorset Berks, First Cymru are also using the Urban 2 "template" with different colours either for different routes OR different depots
First West of England - their own liveries but with some legacy schemes (e.g. blue and gold express) and Urban 2 "template" with different colour
First South West have individual bespoke schemes

Of course, there are legacies with plenty of Urban and even Barbie in some places.
 

Markk1990

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Sorry if I wasn't clear. I meant a marketing strategy within First West Yorkshire itself. Leeds has its own livery. Excluding the blue/gold express routes, route branding still survives in Huddersfield (I think) but is gone/going in Halifax, and Bradford didn't have it?

On a national basis, it is devolved to individual firms. AFIAK, this is what they are currently doing....

First West Yorkshire (and Manchester) is still Urban 1 (except Leeds with a green livery based on Urban 2 "template"
First Scotland/Essex/York are now in a stripped back version of Urban 2 (with Scotland adding various coloured wedges for certain routes)
First Eastern Counties use Urban 2, with various coloured wedges for certain routes, plus a bespoke Excel livery, and other liveries (Coastlink/Ipswich) using the Urban 2 "template" with different colours
First South Yorkshire, First Midlands, First Hampshire Dorset Berks, First Cymru are also using the Urban 2 "template" with different colours either for different routes OR different depots
First West of England - their own liveries but with some legacy schemes (e.g. blue and gold express) and Urban 2 "template" with different colour
First South West have individual bespoke schemes

Of course, there are legacies with plenty of Urban and even Barbie in some places.
Apologies.

Yes, there is a lot of difference! (in my opinion much nicer than a unique brand across all operations...)

However, what strategies can you really use? Bus operators are pretty limited in their campaigns. Without public subsidy/council schemes I don't see a lot more than current, and lets be honest, we aren't seeing any spare cash going around for at least a couple of years. Maybe the general change during the pandemic/lockdowns will create a step change in the way people use public transport? There are certainly a lot of adaptations to consider post-pandemic.
 

TheGrandWazoo

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Apologies.

Yes, there is a lot of difference! (in my opinion much nicer than a unique brand across all operations...)

However, what strategies can you really use? Bus operators are pretty limited in their campaigns. Without public subsidy/council schemes I don't see a lot more than current, and lets be honest, we aren't seeing any spare cash going around for at least a couple of years. Maybe the general change during the pandemic/lockdowns will create a step change in the way people use public transport? There are certainly a lot of adaptations to consider post-pandemic.
'In terms of strategies, you have a range of options and that's what we're seeing. What doesn't work is simply delivering an abject base product (and sometimes not even that) and expecting people will simply just travel.
 

jammy36

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'In terms of strategies, you have a range of options and that's what we're seeing. What doesn't work is simply delivering an abject base product (and sometimes not even that) and expecting people will simply just travel.
I'm musing rather than stating an opinion, but wonder if there are some parts of First that have so long been pursuing (even if unintentionally) a managed decline approach and/or delivering no more than a base product that such an attitude has become institutionalised. E.g. there are staff who joined as graduates or who have worked up the ranks and are now in more senior roles, but who've never experienced anything else.

I may very well be wrong, but some of the more progressive managers at First seem to be those who've joined from elsewhere, rather than developed internally (that is as like my impression than reality). Similarly am I correct in thinking some recent high-profile appointments (Bristol?) have been from people outside the industry, not just the group. Are there any examples of really good 'born and bread' First managers that have developed within the group?
 

richw

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I may very well be wrong, but some of the more progressive managers at First seem to be those who've joined from elsewhere, rather than developed internally (that is as like my impression than reality). Similarly am I correct in thinking some recent high-profile appointments (Bristol?) have been from people outside the industry, not just the group. Are there any examples of really good 'born and bread' First managers that have developed within the group?
My own opinion is that it’s beneficial to have worked at multiple companies to learn different ways and then combine the best practices learnt.
Several Go ahead opco MDs are Ex first group so it works both ways
 

NorthernSpirit

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Sorry if I wasn't clear. I meant a marketing strategy within First West Yorkshire itself. Leeds has its own livery. Excluding the blue/gold express routes, route branding still survives in Huddersfield (I think) but is gone/going in Halifax, and Bradford didn't have it?

On a national basis, it is devolved to individual firms. AFIAK, this is what they are currently doing....

First West Yorkshire (and Manchester) is still Urban 1 (except Leeds with a green livery based on Urban 2 "template"
First Scotland/Essex/York are now in a stripped back version of Urban 2 (with Scotland adding various coloured wedges for certain routes)
First Eastern Counties use Urban 2, with various coloured wedges for certain routes, plus a bespoke Excel livery, and other liveries (Coastlink/Ipswich) using the Urban 2 "template" with different colours
First South Yorkshire, First Midlands, First Hampshire Dorset Berks, First Cymru are also using the Urban 2 "template" with different colours either for different routes OR different depots
First West of England - their own liveries but with some legacy schemes (e.g. blue and gold express) and Urban 2 "template" with different colour
First South West have individual bespoke schemes

Of course, there are legacies with plenty of Urban and even Barbie in some places.
In Huddersfield the local "HD Connect" livery is limping on and never really went anywere and so is the "Holme Valley Connection" which would have worked had First West Yorkshire properly did some marketing which was last done in 2014/15 with the Halifax and Huddersfield area guides. The Holme Valley Connection should have had its own area guide produced and the guides being made available at Man Picc, Leeds, York and importantly at Huddersfield railway stations promoting the service to railway stationless Holmfirth.

The only one left is the X63 branding but elsewhere is being reduced to the Urban 1 livery apart from Leeds. One thing to remeber is that the X98 and X99 (Wetherby's) have never seen the blue/gold express branding which is a shame as had all the X services (apart from the Owlcoats to Leeds express service) been treated then it would have had a stronger prominance in West Yorkshire.
 

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