First Group Delay Repay

[100andthirty]

It appears First Group have had a problem with its IT systems administering Delat-Repay:

ORR: Passengers to be reimbursed after IT error | RailBusinessDaily

Thousands of rail passengers impacted by an IT error will be reimbursed for the inconvenience they experienced when attempting to claim compensation for a Thousands of rail passengers impacted by an IT error will be reimbursed for the inconvenience they experienced when attempting to claim...

news.railbusinessdaily.com

 

[JaJaWa]

At least those affected are getting Delay Repay for the delay to their Delay Repay

 

[westv]

At least those affected are getting Delay Repay for the delay to their Delay Repay

What happens if there is a delay to their delay repay for the delayed delay repay?

 

[trover]

What happens if there is a delay to their delay repay for the delayed delay repay?

And compensation for every wrong decision they make