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First class cheaper than standard oddity

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D1537

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Bit of a strange one ... Northallerton to Edinburgh and return next month (two people with railcard).

Note the 11.26 and 12.07 fares. These are both LNER to Newcastle and XC Newcastle-Edinburgh (and vice versa).

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Watershed

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Certainly isn't the first time it's happened. Some employers (especially public sector ones) have "standard class only" travel policies, which can mean that their employees are forced to buy standard class tickets even if first class would be cheaper. That can be one cause, as there'll only be a certain number of seats available at each Advance price point.

By all means, enjoy the cheaper first class ticket!
 

D1537

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Some employers (especially public sector ones) have "standard class only" travel policies, which can mean that their employees are forced to buy standard class tickets even if first class would be cheaper.
Yes, that is the case for me as a public sector employer. Some years ago I did a training course in Preston and travelled from London using Virgin, and on the way back the FC ticket was exactly the same price as the standard one so I of course bought it, and then spent some time having to show evidence to our admin officer that they weren't paying me any more expenses than they would have been anyway!
 

Lewisham2221

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Bit of a strange one ... Northallerton to Edinburgh and return next month (two people with railcard).

Note the 11.26 and 12.07 fares. These are both LNER to Newcastle and XC Newcastle-Edinburgh (and vice versa).

View attachment 176994
Not all that unusual, it just happens when the lowest price bands for standard class Advances sell out faster than the lowest price bands for first class Advances
 

yorkie

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In some cases, the only available fare may be 1st class.

Someone pointed out in another thread today that the 1343 Newcastle to London only had 1st class through fares, and LNER wanted over £300 for it. We were able to offer split tickets for under £80 for the same train.
 

redreni

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Certainly isn't the first time it's happened. Some employers (especially public sector ones) have "standard class only" travel policies, which can mean that their employees are forced to buy standard class tickets even if first class would be cheaper. That can be one cause, as there'll only be a certain number of seats available at each Advance price point.

By all means, enjoy the cheaper first class ticket!
I've travelled in standard on a first class ticket before, as at my workplace the policy forbids travelling first class, but does permit buying a first class ticket and travelling in standard if that's cheaper.
 

infobleep

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I've travelled in standard on a first class ticket before, as at my workplace the policy forbids travelling first class, but does permit buying a first class ticket and travelling in standard if that's cheaper.
That's an odd policy.

When I worked in have never purchased first class tickets as I've yet to find one cheaper. They aren't be too common.

I do use split ticketing and if I am travelling back from my parents but attending something for work, I will claim back half the return fare without any complaints. Especially of doing this in combination with a single during peak hours is cheaper than a single all the way home via whatever I am doing for work.
 

tram21

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I've travelled in standard on a first class ticket before, as at my workplace the policy forbids travelling first class, but does permit buying a first class ticket and travelling in standard if that's cheaper.
What an odd policy! How would it be checked?
 

RPI

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Happens a lot on the Cardiff to Penzance route where first class is just a bigger seat (no catering etc) but really cheap 1st advance are often available
 

Adam Williams

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What an odd policy! How would it be checked?
It's not odd, it's a common sense policy. Really, we should all be outraged that in e.g. the Civil Service, people are chucking tax money down the drain to buy standard class tickets when there are cheaper first class ones available. That's the definition of stupidity and originates from the sort of expenses policy that has been drafted out of fear of the Daily Mail writing a clickbait headline and is more concerned with perceptions than reality.

If you buy from a retailer that isn't useless, it will make it clear on the expenses receipt that this has happened and that the combination of tickets sold really was the most cost-effective. If you don't, it can be evidenced by a screenshot of the search results at purchase time. As others have mentioned, this can and does happen all the time - and it's entirely legitimate to sell these tickets, because they permit travel in standard class as well as first class.

The forum ticketing site's expense receipt, showing that the combination of a first class Advance and a super off-peak single was the Cheapest fare.
 
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AlterEgo

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I've travelled in standard on a first class ticket before, as at my workplace the policy forbids travelling first class, but does permit buying a first class ticket and travelling in standard if that's cheaper.
Forgive me if I misunderstood, but why would they make you travel in standard?
 

Adam Williams

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Forgive me if I misunderstood, but why would they make you travel in standard?
A lot of it appears to be down to perceptions, i.e. it's "bad" if some workers are seen to be in first - even if it's the most cost-effective option.
 

styles

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It's not odd, it's a common sense policy. Really, we should all be outraged that in e.g. the Civil Service, people are chucking tax money down the drain to buy standard class tickets when there are cheaper first class ones available. That's the definition of stupidity and originates from the sort of expenses policy that has been drafted out of fear of the Daily Mail writing a clickbait headline and is more concerned with perceptions than reality.
I'm not convinced it's common sense - I'd go with cowardly. Spokespeople shouldn't be hiding away from the mere idea of a press statement which says, "For this particular journey, 1st class was cheaper than standard class at the time of purchasing."

From a productivity point of view, making a 1st class ticket holder sit in standard class for such a reason is what I'd consider the opposite of common sense.
 

Bletchleyite

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It's not odd, it's a common sense policy.

It really isn't a common-sense policy. A common sense policy would allow the purchase of a First Class ticket and travel in First Class if it is cheaper. The passenger isn't travelling in uniform so isn't giving a profligate impression of the company or similar - nobody will know who they are or who they work for.

== Doublepost prevention - post automatically merged: ==

A lot of it appears to be down to perceptions, i.e. it's "bad" if some workers are seen to be in first - even if it's the most cost-effective option.

Nobody would know who they were or who they worked for.

Personally I'd go with malicious compliance on this sort of policy, i.e. I'd buy the more expensive Standard ticket just to make a point that it is such an utterly stupid policy.
 

Adam Williams

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Nobody would know who they were or who they worked for.
You can guess what would happen though wouldn't you, there'd be a FOIA for data broken down by ticket type class, or some member of staff would leave their lanyard on / do some work on the train in the presence of someone else there.

I'm not saying I agree with these policies, I think they're exactly as @styles described. But this is definitely how some public bodies think.
 
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styles

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You can guess what would happen though wouldn't you, there'd be a FOIA for data broken down by ticket type class, or some member of staff would leave their lanyard on / do some work on the train in the presence of someone else there
I'd be surprised if those FOI requests don't happen already anyway.

Besides, what would they show - that in 99.9% of cases a standard class ticket is bought?
 

infobleep

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It's not odd, it's a common sense policy. Really, we should all be outraged that in e.g. the Civil Service, people are chucking tax money down the drain to buy standard class tickets when there are cheaper first class ones available. That's the definition of stupidity and originates from the sort of expenses policy that has been drafted out of fear of the Daily Mail writing a clickbait headline and is more concerned with perceptions than reality.

If you buy from a retailer that isn't useless, it will make it clear on the expenses receipt that this has happened and that the combination of tickets sold really was the most cost-effective. If you don't, it can be evidenced by a screenshot of the search results at purchase time. As others have mentioned, this can and does happen all the time - and it's entirely legitimate to sell these tickets, because they permit travel in standard class as well as first class.

View attachment 177052
It is an odd policy because they are allowed to buy a first class ticket but not sit in first class, even though they are buying said ticket because it is cheaper.
 

Adam Williams

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Besides, what would they show - that in 99.9% of cases a standard class ticket is bought?
I imagine the logic is along the lines of: only takes one first class ticket being purchased for you to be able to write a clickbait tabloid article about lazy public sector workers living it up in first class while the rest of us put up with under-inflation payrises etc. It doesn't need to be based in truth.

Even better if you can report the summed absolute value of the tickets rather than a percentage to make it seem like it happens more often than it does.

I think it's pretty cowardly too, but I can kinda see the "logic" that would get you to this conclusion.
 

infobleep

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A lot of it appears to be down to perceptions, i.e. it's "bad" if some workers are seen to be in first - even if it's the most cost-effective option.
How does one actually know one is a civil servant when travelling in first? Unless they publicly proclaim it to all, I don't see how one could know.
 

styles

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I imagine the logic is along the lines of: only takes one first class ticket being purchased for you to be able to write a clickbait tabloid article about lazy public sector workers living it up in first class while the rest of us put up with under-inflation payrises etc. It doesn't need to be based in truth.

Even better if you can report the summed absolute value of the tickets rather than a percentage to make it seem like it happens more often than it does.

I think it's pretty cowardly too, but I can kinda see the "logic" that would get you to this conclusion.
Sure, I guess I just see it as a sad state of affairs if we have spokespeople employed in government departments (they all have them), who would rather take a bigger budget hit, or even buy the 1st class ticket then tell the staffer to sit in standard class; instead of simply saying, "Our policy is to buy standard class tickets, except in cases where 1st class tickets are cheaper. 99.9% of our ticket purchases are therefore for standard class, and 1st class tickets are only purchased when it would save the taxpayer money compared to buying standard class."

I mean I'm not a PR person, but I'd have thought that would be sufficient to get even Daily Mail stories to die after 24 hours.
 

Zamalek

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Sure, I guess I just see it as a sad state of affairs if we have spokespeople employed in government departments (they all have them), who would rather take a bigger budget hit, or even buy the 1st class ticket then tell the staffer to sit in standard class; instead of simply saying, "Our policy is to buy standard class tickets, except in cases where 1st class tickets are cheaper. 99.9% of our ticket purchases are therefore for standard class, and 1st class tickets are only purchased when it would save the taxpayer money compared to buying standard class."

I mean I'm not a PR person, but I'd have thought that would be sufficient to get even Daily Mail stories to die after 24 hours.
Clearly, you've never been a Civil Servant and experienced the kind of people who are responsible for government PR (or setting expenses rules ...). I'm still scarred by my 25 years of interacting with such persons ...
 
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employees are forced to buy standard class tickets even if first class would be cheaper.

Didn't one of the previous incarnations of LNER sell something called Scottish Executive which was a standard class ticket which came with a free upgrade in First? Kept both the bean counters and the passengers happy!

i.e. it's "bad" if some workers are seen to be in first - even if it's the most cost-effective option.
I work in the public sector although not in government. We can travel in First provided that the journey is over 2.5 hours (in effect, anything beyond York) and that we actually work (so, when doing the odd bit of work travel at weekends I tend to send emails to demonstrate this). Generally the cost of of a split ticket plus a Seatfrog upgrade is less than the cost of an open standard single and is what I usually do. Sometimes a seatfrog can be quite absurd - tomorrow I am travelling from Edinburgh to London and paid just £13 for the upgrade - and amounts to less than the cost of lunch which, as I will be fed and watered on the train, I don't need to buy. When it's framed like this nobody loses out at all. Not even the DM could complain!
 

yorkie

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Any sensible employer would allow first class where cheaper than standard.

The sort of employers who require more expensive tickets be purchased, or the passenger takes a less convenient train, due to standard class being more expensive or sold out, are absolutely bonkers.

Such employers generally only exist in the public sector, where a lack of common sense, and a desire to waste money over daft principles, tends to be much more common than the private sector.

(I have experience working in public and private sectors as well as being self employed)
Didn't one of the previous incarnations of LNER sell something called Scottish Executive which was a standard class ticket which came with a free upgrade in First? Kept both the bean counters and the passengers happy!
First class was officially 'subject to availability'.
 

Scotty

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The only time you'd maybe want your employee to travel in standard on a 1st class ticket is if they were in a group, and for some reason they were the only one with a 1st class ticket.
 

redreni

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Forgive me if I misunderstood, but why would they make you travel in standard?
I can only imagine it's to avoid the perception of largesse. The policy does not explain itself in this regard, though.

== Doublepost prevention - post automatically merged: ==

How does one actually know one is a civil servant when travelling in first? Unless they publicly proclaim it to all, I don't see how one could know.
No, and I wouldn't be surprised if the custom of travelling in standard on a first class ticket is one more honoured in the breach than the observance.

The rule was always 'you may not travel first class' rather than 'you may not buy a first class ticket'. Before the clarification was added to the policy, people who processed expenses claims tended to overlook that distinction and would pull people up on buying first class tickets.

I can only assume the clarification was added after enough people had said "but the first class ticket was cheaper" and produced evidence of this. I, for one, would always take a screenshot if buying a first class ticket given I'm not allowed to travel first class and I am expected to buy the cheapest ticket I can, to demonstrate compliance with the latter point. Compliance with the former point is assumed, I think.
 
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Fawkes Cat

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Could it be that the public sector rule makes start from the same point as the DM, and assume that standard will be cheaper than first, and so write 'buy standard' as a simple, easy to understand version of the rule, rather than saying 'buy the cheapest ticket available' and then finding that someone is booking on the 2200 train to get to an 0900 meeting 'because it's cheap' - and also booking a hotel room which added on takes the total to far more than the fare for the 0700 train in the morning.
 
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Could it be that the public sector rule makes start from the same point as the DM, and assume that standard will be cheaper than first, and so write 'buy standard' as a simple, easy to understand version of the rule, rather than saying 'buy the cheapest ticket available' and then finding that someone is booking on the 2200 train to get to an 0900 meeting 'because it's cheap' - and also booking a hotel room which added on takes the total to far more than the fare for the 0700 train in the morning.
I think a lot of assumptions are made regarding travel expenses which have no basis in fact.

I often travel to a facility which means I need to go from my home village, in Midlothian, to Didcot Parkway. They, not my employer, pay for travel. The cost of a Super-Off peak single is now a tad over £115 and can sometimes, but not always, be brought down by split ticketing. However, last year the facility decided to apply a limit on travel expense claims as a way of saving money, with four different claim limits depending on distance (£50, £100, £150 and £200. Anywhere which is Newcastle and beyond can now claim no more than £200. Thus if I only buy Super-Off peak tickets I will be £30 out of pocket, and the conditions of claiming make it clear one cannot claim from another source (which would be fraud) so my employer cannot make up the shortfall.

Attempts to protest this, armed with evidence, fell on deaf ears. Of course, those travelling from London are OK as an off peak return is £12 lower than the first claim limit :)
 

redreni

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Could it be that the public sector rule makes start from the same point as the DM, and assume that standard will be cheaper than first, and so write 'buy standard' as a simple, easy to understand version of the rule, rather than saying 'buy the cheapest ticket available' and then finding that someone is booking on the 2200 train to get to an 0900 meeting 'because it's cheap' - and also booking a hotel room which added on takes the total to far more than the fare for the 0700 train in the morning.
I'm sure that will vary by organisation, but typically in my experience overnight accommodation must be justified. So you'd either have to show it was the only practical option, or it resulted in an overall saving once the difference in train fares was taken into account. How well understood, applied and enforced any of this another question, but most policies I've seen are less unreasonable than you might suspect.

Plenty of public sector organisations publish their T&S policies, and those that don't would almost certainly release them if asked, so if anyone is interested they could always check.

In my view, failure to deal sensibly with the 'cheaper in first' scenario is not the biggest issue with T&S policies, as in the vast majority of cases the cheapest available ticket will be in standard, and when it isn't the difference will usually be small. Failure to deal properly with delay repay seems to me like a much bigger issue.
 
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