You should BEGIN by stating the grounds available to you in the regulations upon which your appeal is based.
Then go on to provide your justification etc.
Take a look at more examples on this forum. E.g. https://www.railforums.co.uk/threads/stansted-airport-fines.253779/page-3#post-6421189
Note how succinct the first section ('Background') is.
While it's fine to include a narrative, your main focus should be on how the situation you were in compares with what the regulations say must happen.
You are asking the appeals panel to judge what you write against what the regulations say. That's what an appeal is. Make it easy for them to agree with you on how the regulations apply in your particular case!
E.g. Is your appeal based on two separate grounds as listed in the regulations as available to you or only one? Tell them rather than letting them decide!
== Doublepost prevention - post automatically merged: ==
Reread 6(2)(a)
This is expressed as a matter of fact - not one of the company's knowledge of the situation:
Where does it say it's necessary for Northern to be aware the machine is out-of-order?
Then go on to provide your justification etc.
Take a look at more examples on this forum. E.g. https://www.railforums.co.uk/threads/stansted-airport-fines.253779/page-3#post-6421189
Note how succinct the first section ('Background') is.
While it's fine to include a narrative, your main focus should be on how the situation you were in compares with what the regulations say must happen.
You are asking the appeals panel to judge what you write against what the regulations say. That's what an appeal is. Make it easy for them to agree with you on how the regulations apply in your particular case!
E.g. Is your appeal based on two separate grounds as listed in the regulations as available to you or only one? Tell them rather than letting them decide!
== Doublepost prevention - post automatically merged: ==
[*]The penalty charge shouldn’t have been issued under The Railway (Penalty Fares) Regulations 2018 Section 6(2)(a) if Northern Railway LTD is aware of the machine being out of order.
Reread 6(2)(a)
(2) This paragraph applies if, at the time when, and at the station where, the passenger boarded the train—
(a) there were no facilities in operation for the sale of a travel ticket for that passenger’s journey;
This is expressed as a matter of fact - not one of the company's knowledge of the situation:
Where does it say it's necessary for Northern to be aware the machine is out-of-order?
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