Haywain
Veteran Member
- Joined
- 3 Feb 2013
- Messages
- 24,594
I believe you'll find the fares in the fares finder. That is part of The Manual.
I saw a similar thing the other day. I sold a gent a ticket from Brookmans Park to London Terminals.
It printed as Brookmans Park - London Thameslink despite not specifying it.
There is no competition on that route but I did wander..
This is also worrying. Brookmans Park (on the ECML, north of Potters Bar) has validity into Old Street/Moorgate in addition to Kings Cross.
Whilst it is good for passengers to have validity to Farringdon/Blackfriars, this should not be at the expense of established routes.
I believe you'll find the fares in the fares finder. That is part of The Manual.
Why? This has been the case for as long as I can remember.
It gives passengers the ability to cross Farringdon on Thameslink to as far as Elephant & Castle, for no extra charge.
There is no walk-on fare from Thameslink stations north of St Pancake to London Terminals. They are all issued to London Thameslink. The OP was sold a fare that doesn't actually exist (not in The Manual anyway). Completely different kettle of fish.
But Brookmans Park is not a "Thameslink station[] north of St Pancake"---it is on the ECML with direct services into Moorgate (weekdays) and King's Cross (weekends, early mornings, late evenings). It has always had a walk-on fare to London Terminals. Offering London Thameslink fares as an alternative is great, but if someone asks for a London Terminals fare (so that they can go to/from Moorgate) that is what should be printed.
I think both of the ticketing issues discussed in this thread are faults in the TIS. I've tried to replicate both today, and the tickets print correctly.
But Brookmans Park is not a "Thameslink station[] north of St Pancake"
I think both of the ticketing issues discussed in this thread are faults in the TIS. I've tried to replicate both today, and the tickets print correctly.
I know there are two train operators (FGW via Paddington and SWT from Waterloo). While I can't find out all details about the ticket, I wonder if RSH is doing a Z1 to Windsor ticket rather than London Bridge, or something equally strange.