Expired Railcard - Prosecution Letter?

[WesternLancer]

I have had emails but you also get a message on your online account, unless of course you applied by other means.

I always buy my r-card over the counter at the station on the day of travel when I want it to commence, but having filled in my e-mail address on the paper application form - and ticked relevant data protection opt in /out boxes, I get e-mails from them ref stuff, although not this year about its expiry (in last few days). However last year I recall several reminders to renew in the run up to expiry.

 

[Llanigraham]

I have had emails but you also get a message on your online account, unless of course you applied by other means.

I originally applied on-line for a 3 year Disabled Card but have never received a reminder that it was about to expire.

 

[Master29]

I originally applied on-line for a 3 year Disabled Card but have never received a reminder that it was about to expire.

Again I suppose it's down to the method of application. As Western Lancer points out it may be down to boxes ticked. I must admit I do tick to recieve offers as it's not like I get overlaoded with railcard spam. Very little infact. It would be good customer service to let people know no matter how they buy their railcards.