Exchanging LNER Advance to Off-Peak Single, and then refunding that Single

[mfixman]

I bought a first-class LNER Advance ticket on the LNER app, and later I realised there's no point in the near future when I can reasonably take that trip, so I am looking for options to cancel it.

The price of an standard class Off-peak single ticket is roughly the same than what I paid for an advance, so I was wondering if doing this was possible.
1. Exchange the Advance Ticket for a Flexible Single Ticket for a £10 fee.
2. Refund the single ticket for a £5 fee.

Is there any rule that does not let me refund an off-peak ticket that was exchanged from an advance one?

 

[Bletchleyite]

There is yes. I think that at least from some retailers the difference between the Advance and the flexible ticket would be refundable less the admin fee, but the original Advance fare would only be refundable if the train you were due to travel on was disrupted. The original Advance fare's value is not refundable in these circumstances.

What you could do (if it's a high value fare) is bounce it forward twice - move it forward to a future train where the fare is the same as when you purchased (this is important as you will lose some value if you choose a cheaper one) then move it again when you know when it will be. £10 each time of course but if it's a high value fare then that is still worth it. I often do this with amendable but nonrefundable hotel nights rather than lose them.

 

[MrJeeves]

Retailers should not allow the value from the Advance which was amended into a Flexible ticket to be refunded.

Whether they all follow that in practice is another matter, though.

 

[Haywain]

Whether they all follow that in practice is another matter, though.

I'm fairly confident that LNER will follow that.

 

[Wallsendmag]

I'm fairly confident that LNER will follow that.

I'm hopefull