A disability activist said she was prevented from boarding a Eurostar service to London because she had not booked a ramp - even though her ticket was for a wheelchair space.
Sam Jennings, 46, who uses an electric wheelchair, said staff at Gare du Nord station in Paris had "watched me queue to check in, then turned me round when I got to the front and sent me away to the office" to book a ramp.
After she
tweeted Eurostar on X, external on Sunday, a ramp was eventually provided, but she said the incident had been "infuriating" and had added to a stressful trip to the Paralympics.
Eurostar has apologised and said Ms Jenning's ramp booking had been missed when information had been shared between systems.
Ms Jennings said her problems with Eurostar only added to her feeling she was “seen as a nuisance” while travelling around Paris for the Paralympics
Ms Jennings, from Streatham in south London, said she had even checked with staff staff earlier that day whether she needed to do anything other than book her ticket, but had been told she did not need to do anything.
She told BBC London she had been asked to present papers showing she needed a ramp despite being in her wheelchair, adding: “It seemed like a petty power play.”
www.bbc.co.uk
