• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

EMT poor service for northbound passengers from London

Status
Not open for further replies.

306024

Established Member
Joined
23 Jan 2013
Messages
3,974
Location
East Anglia
Basic economics. Supply and demand. Same on the Norwich line where the first departures from Liverpool St have no buffet. Setting up a whole crew and food base at the London end would cost a fortune and yield little income. That said the food offering on EMT fron St Pancras trumps East or West coast so it's not all bad.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

cactustwirly

Established Member
Joined
10 Apr 2013
Messages
8,424
Location
UK
Basic economics. Supply and demand. Same on the Norwich line where the first departures from Liverpool St have no buffet. Setting up a whole crew and food base at the London end would cost a fortune and yield little income. That said the food offering on EMT fron St Pancras trumps East or West coast so it's not all bad.

What!
It's just a random trolley!
 

_toommm_

Established Member
Joined
8 Jul 2017
Messages
6,308
Location
South West London
Joined the breakfast train on a Saturday last year with a standard super-off-peak. Asked to upgrade to first, got all the first treatment, and it was free as the guard never came round! I even tried to find him or her at St. Pancras but to no avail! Still the best breakfast I've ever had :D
 

Taunton

Veteran Member
Joined
1 Aug 2013
Messages
12,336
For those comparing with BR, in 1993, at the peak of InterCity under Chris Green, the first train from London to Sheffield was the 0700. This was an ‘InterCity Shuttle’ with trolley service of snacks and hot drinks at seat. There was a buffet, no doubt with the ubiquitous burger. Only the 0800 to Sheffield had a restaurant service at that time of day. Later northbound restaurant services were back workings of early Up trains.
Well it was in the 1990s, and likely on the 0700, that I used to do St Pancras to Derby quite a bit, and it was BR full breakfast. On one occasion I joined at a table for four someone already seated there who seemed to be known to the crew. Off we set, and they came over with a plate of toast, announcing it as "just for him", followed by a fully plated breakfast, again just his, ahead of the normal silver service. He must have noticed I was looking at the passing stations because he asked "was that St Albans", to which I replied "No, Harpenden", whereupon he sped up in his sausage consumption. Brakes on, the steward appeared with his bill, he slammed £15 into the stewards hand, who then pleasantly opened the door for him as we drew to a stand at Luton. Gone.

On another occasion there were two American businessmen across the aisle, quite unused to train travel and seemingly booked into their First Class seats by their UK office. Doubtless only used to plane travel, they exchanged constant comments about how impressed they were with the BR breakfast quantity and quality - but were then quite nonplussed at the end to be presented with a bill for it. As I said, only used to plane travel.
 

Abpj17

Member
Joined
5 Jul 2014
Messages
1,012
As one who does many business trips outwards from London, out morning back evening, I too am dismayed by the "one way" TOC approach to catering. It's not as if the fares are any less. And getting to St Pancras (or other termini), on average, takes those from London longet to get there from their home starting point than from the northern points. You also get a lot of overseas business travellers on the early morning departures.

Never happened with BR. Same, proper service both ways.

And may not have been profitable...
 
Status
Not open for further replies.

Top