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EMT Assessment/Job interview
- Thread starter Jatos
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R
RailUK Forums
Don't let the practice tests lull you into a false sense of security. The real test isn't hard, but it's more complicated than the practice - as you have to factor in various discounts and the amounts are not like real rail fares e.g. they'll be £5.72 rather than £5.75. It's just about working quickly and accurately - aim to get about two pages done of the first section and the majority of the second section. This will give you a good pass.
If the test is successful (you'll be told there and then) it's just a case of doing the interview. There will be standard questions about your work experience, if you've worked a job with cash handling make sure to mention it - you'll also be given one or two scenarios to answer. All you can do is answer to the best of your ability - have a think about the strengths you possess that will best help you do an (at times) stressful job while working accurately and efficiently. Also think about areas you'd like to develop as they'll likely ask you how they could assist your development for the role.
Hope this helps - if you have any questions feel free to drop me a PM.
If the test is successful (you'll be told there and then) it's just a case of doing the interview. There will be standard questions about your work experience, if you've worked a job with cash handling make sure to mention it - you'll also be given one or two scenarios to answer. All you can do is answer to the best of your ability - have a think about the strengths you possess that will best help you do an (at times) stressful job while working accurately and efficiently. Also think about areas you'd like to develop as they'll likely ask you how they could assist your development for the role.
Hope this helps - if you have any questions feel free to drop me a PM.
RJ
Established Member
I've done these ticket selling assessments for some other TOCs (not EMT.)
Basically, if you are suitable for the job, you won't fail the test. In my experience, TOCs always set the pass mark as such a level that anyone with sufficient arithmetic ability can pass. I find it's usually near impossible to complete in the time given.
The test itself often involves having to flicker between pages, such as a rail map, fares grid and percentage discount grid. Using scrap paper is necessary unless you are very good arithmetically. In the real tests, there are always questions where multiple passengers are travelling. They can involve adults with various railcards and children, with some travelling one way and the rest wanting a return. Often with some dodgy time given where some railcards give a discount and others don't.
They often tell you that you don't need to have had any railway experience to do the test as all information within is fictional, which is true, but I find previous cash handling experience and understanding tickets in real life does give you an advantage.
As for the interview, I'm not really in a position to give out advice as I don't know what's on their checklist but wish you the best of luck!
Basically, if you are suitable for the job, you won't fail the test. In my experience, TOCs always set the pass mark as such a level that anyone with sufficient arithmetic ability can pass. I find it's usually near impossible to complete in the time given.
The test itself often involves having to flicker between pages, such as a rail map, fares grid and percentage discount grid. Using scrap paper is necessary unless you are very good arithmetically. In the real tests, there are always questions where multiple passengers are travelling. They can involve adults with various railcards and children, with some travelling one way and the rest wanting a return. Often with some dodgy time given where some railcards give a discount and others don't.
They often tell you that you don't need to have had any railway experience to do the test as all information within is fictional, which is true, but I find previous cash handling experience and understanding tickets in real life does give you an advantage.
As for the interview, I'm not really in a position to give out advice as I don't know what's on their checklist but wish you the best of luck!
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