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Ember: Electric coach service

Strathtay 260

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The off-the-shelf app I'm alluding to is the one created by Passenger. It's used by McGill's, Go-Ahead, Blackpool Transport, Reading Buses etc and works very well. I'm sure Ember would be able to hook into it but perhaps there is a "not invented here" attitude.
I’d agree with the “not invented here” attitude — Ember wouldn’t use something developed elsewhere given it’s a self-proclaimed tech company rather than bus operator and everything works around Ember’s own system.

The website works perfectly well for me anyway. I’ve added it to my home screen and it makes no real difference whether it’s a proper app or just the website.

Straight to the airport. No town diversions, no village detours.

Fly is direct, fast, and keeps you moving.

While some buses need to recharge - we're already at the terminal.

Book now fly-coach.co.uk

McGill’s advert by the way (Facebook), Ember reacted to it with a love heart :lol:

Yes I’m led to believe E15 will be Edinburgh to Oban and E17 will be a new route on the east coast ran from Aberdeen and Perth
Yes that's correct, Inverness to Ullapool is also on the way...
 
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gingerheid

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CMBS

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I think this is their first service with a "normal" timetable?

Buses on the road from between 6-7am until around 10pm, nothing overnight (despite serving an airport).
Appears to be receiving very positive feedback from Oban residents, with there apparently being very good connections with the ferry to Mull
 

Sealink

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I don't agree that they definitely need an app - to me it is an unnecessary extra expense, when the website is optimised for mobile screens, and tickets can be added to Apple or Google Wallets.
 

route101

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I think this is their first service with a "normal" timetable?

Buses on the road from between 6-7am until around 10pm, nothing overnight (despite serving an airport).
Can't be much demand for overnight services to and from Oban. Perhaps in time they might add a late departure from Glasgow or early Oban departure.
 

GusB

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Status updates are available on the live map. Tapping on a particular coach lets you see if it's running on time or not.
 

route101

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The problem with apps is installing and signing up, if you don't already have it on phone. In the time taking to do that I could of bought a ticket onboard or on website.
 

RomeoCharlie71

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The E16 between Oban and Glasgow has been formally registered with the Traffic Commissioner from April 29th: https://www.vehicle-operator-licens...registered-local-bus-services/details/642318/

And a new E18 service between Inverness and Ullapool - presumably a copy of the existing 61 and 961 services - has also been registered to start from April 29th: https://www.vehicle-operator-licens...registered-local-bus-services/details/642304/. Although it does state Conon Bridge and Dingwall as via points, which only the 61 serves
 

CMBS

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The E16 between Oban and Glasgow has been formally registered with the Traffic Commissioner from April 29th: https://www.vehicle-operator-licens...registered-local-bus-services/details/642318/

And a new E18 service between Inverness and Ullapool - presumably a copy of the existing 61 and 961 services - has also been registered to start from April 29th: https://www.vehicle-operator-licens...registered-local-bus-services/details/642304/
After the supposed Oban to Edinburgh and Dundee to Aberdeen coastal routes, what routes would you bet on are coming next?

There appears to be quite a lot of demand for Ember to launch a Glasgow to Ayr route from customer feedback, although they could continue consolidating their Highland network, if so maybe a route from either Glasgow or Oban to Campbeltown/Lochgilphead

If Glasgow to Campbeltown were to go ahead, Ember could also consider launching an Oban to Dunoon service running twice a day connecting with the bus in both directions at Inveraray. Stagecoach ran a Dunoon to Oban (as an extension of the 486) service back when they still held the Cowal contracts, however it only ran I believe once on the last week of every month
 
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InOban

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I notice that Ember are using tri-axles on their Oban to Glasgow services via Tyndrum. Citylink only use two-axle coaches on all routes which use the A82 between Crianlarich and Tarbet, for reasons which will be obvious of you've ever driven it.
 

route101

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After the supposed Oban to Edinburgh and Dundee to Aberdeen coastal routes, what routes would you bet on are coming next?

There appears to be quite a lot of demand for Ember to launch a Glasgow to Ayr route from customer feedback, although they could continue consolidating their Highland network, if so maybe a route from either Glasgow or Oban to Campbeltown/Lochgilphead

If Glasgow to Campbeltown were to go ahead, Ember could also consider launching an Oban to Dunoon service running twice a day connecting with the bus in both directions at Inveraray. Stagecoach ran a Dunoon to Oban (as an extension of the 486) service back when they still held the Cowal contracts, however it only ran I believe once on the last week of every month
Aberdeen to Peterhead/Fraserburgh, been mentioned a few times.

Glasgow to Dumfries. Although Stagecoach are still on this route.
 

cumbrianbill

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Ember have confirmed on Facebook that the £2 fare cap will apply to journeys wholly within Highland, Moray and Argyll / Bute. If your journey crosses a boundary you'll be charged the £2, and then the standard Ember fare for the rest.
 

Sealink

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Ember have confirmed on Facebook that the £2 fare cap will apply to journeys wholly within Highland, Moray and Argyll / Bute. If your journey crosses a boundary you'll be charged the £2, and then the standard Ember fare for the rest.

That is amazing news. Apparently they can't advertise the fares until the scheme goes live, tomorrow..

== Doublepost prevention - post automatically merged: ==


⚡️ £2 Fare Cap Trial in the Highlands region ⚡️

Ember can confirm that we will be taking part in the fare cap trial which will start tomorrow, 23 March 2026.

At a top line level, the scheme works as follows:
- Any journey entirely within the Highlands region will be capped at £2, whether that's a journey of a few stops or a longer journey such as a trip from Inverness to Oban
- Any journey that crosses the boundary into another region will be capped at £2 for the section of the journey *within* the Highlands region, and then charged at Ember's usual rates for the remainder of the journey that falls *outside* the Highlands region
- The qualifying region is Highland, Moray and Argyll & Bute
- The trial is expected to last for one year
- Adult tickets and child tickets both qualify for this discount, while concessionary card holders will continue to travel for free as normal, with no hidden booking fees
- No operator can sell qualifying £2 tickets before the scheme starts, even if travel is for a date on or after 23 March, so please check back in at www.ember.to from the morning of 23 March to book these tickets

== Doublepost prevention - post automatically merged: ==

Considering National Express England didn't take part in the England scheme, this is revolutionary. Citylink must be quaking

== Doublepost prevention - post automatically merged: ==

And maybe ScotRail...
 
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route101

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I have noticed McGills have reduced fares on the Edinburgh Airport to Dundee service, I wonder due to Ember now calling at the airport.
 

trei2k

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No release of the fares yet at 08:10 on 23/03. I checked a number of trips completely in the relevant areas.
 

Sealink

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Apparently Citylink are included in the trial.

ScotRail must be quaking! ;)

== Doublepost prevention - post automatically merged: ==

Apparently Citylink are included in the trial.
Absolutely correct!


Does it apply to Citylink?
Short answer: sometimes.

Citylink runs longer-distance coach services, so the £2 fare cap doesn’t apply across our full network.

 
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N1

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No release of the fares yet at 08:10 on 23/03. I checked a number of trips completely in the relevant areas.
Seems to be fixed now.
ScotRail must be quaking! ;)
Seems mad to me for Scottish Government to provide fares subsidy to private bus operators to compete directly against a Scottish Government owned rail company, but I am sure someone somewhere read off a spreadsheet that including Scotrail would be 'poor value for money'.
 

Sealink

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Megabus services in the various trial regions are not included, but they are if you book via Citylink
 
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Spsf3232

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Checked some of the services and I thought this would lower the prices of say Glasgow to FW and Oban but doesn't seem so.

Booking from Glasgow to Bridge of Orchy is £13.55 and £2 to Fort William but a through ticket is £21.65 so it's cheaper to buy two tickets!
 

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