Ticket machines on the ECML are apparently all offline this morning, report staff here at Newark NG ("it's a route peoblem we're told"). Going to be busy at the ticket offices in a bit, I expect - feel for the staff who will have to deal with the inevitable last minute grumpy buggers.
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EC ticket machines all offline
- Thread starter merry
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Bletchleyite
Veteran Member
I hope they deal with them by opening barriers and allowing on-board payment / travel using booking references. It is not after all the passenger's fault. Passengers should be able to plan their arrival for the vast majority of the provided ticketing equipment to be working correctly.
NeilWatson
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- 20 Jan 2013
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Virgin Trains East Coast
@virgin_trainsec
#VTECUpdate Due to a network issue ticket collection machines are not working currently. Please show your Ref. No. to the Train Manager.
tsr
Established Member
As I understand it, it was a problem with the way that data about stations was held, and subsequently sent to machines.
I believe the problem is now actively being resolved.
I believe the problem is now actively being resolved.
Bletchleyite
Veteran Member
Good.
cf111
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This explains why I couldn't pick up my ticket from one about 4PM yesterday! At least I was at Edinburgh Waverley so I could just use the ScotRail machine next door.
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