EC Advance seat doesn't exist!

[AeroSpace]

Hi all,

I've booked the following journey a few days after the timetable change on the 22nd May:

departs Edinburgh at 17:00 travel by Train service provider East Coast to
station Stevenage arrives 21:16 ( seats reserved: Coach: M Seats: 20A )

But there is no such seat on the online seating plan, as far as I can tell!
seating plan available at: http://www.eastcoast.co.uk/on-board-our-trains/In-your-coach/Onboard-facilities/

Any ideas?

 

[lyesbkz]

Could you confirm whether you have booked a First class advance, or a Standard advance?

 

[AeroSpace]

First class advance.

 

[radamfi]

Coach M is supposed to be First in both Mk3 and Mk4 according to the layout plans.

 

[asylumxl]

I think it's more that M20 is not immediately obvious in the seating plans on the site, though I may have missed it.

 

[radamfi]

Maybe it will show a different seat once you pick up the ticket.

 

[DaveNewcastle]

There is definitely a seat 20 in coach M on EC. I've often sat in it. There's no problem

 

[AeroSpace]

Thanks a lot for clearing that up; bit annoying not to be able to trust information on their website.

 

[tambu2too]

Hi, I am in exactly the same position as I have advance booked seats 19a and 20a on the EC train to London, Coach M later this month.

Aerospace, did you get your seats OK?

 

[DaveNewcastle]

Coach M is where most of the Advance reservations are allocated, and for that reason, it can get quite full, so if there is any 'problem' with the reservations, it might be a squeeze to find another seat with your preferences.
However, there is also Coaches K and L which very, very often only have between two and 20 passengers in them. So even if you do have a reservation in M and there's no one else sitting in it, you might still find it quieter in K or L.

(EC wouldn't be doing all those First Class promotions if they weren't carrying a lot of empty First Class seats!)

 

[tambu2too]

Thanks Dave,

I think the concern for me is that seat 20a doesn't seem to exist on any of the seating charts I have seen. There is a 19a and 21a however no 20a and this is clearly what my ticket states.

If anyone knows why this is, it would be most appreciated.

Cheers.

 

[AeroSpace]

On the day, there was no seat 20 in coach M. Luckily the train was not very full, so I sat in the middle seat in K.