Royston Vasey
Established Member
We should not be catering for lazy people 15mins is a good and simple conection time.
And who on earth are you to say that??
I count myself as a rail enthusiast, but a passenger first and foremost. I am not "lazy" but when paying a lot of my hard-earned cash for travel I'd hope that TOCs would try to provide the best service possile for the highest amount of passengers, within their limitations like rolling stock availability of course. As I've said a number of times on this forum, TOCs are businesses like any others and any idiot knows that if you dissatisfy your customers for long enough, they will stop buying your product. "Lazy" people pay through the nose too.
Most passengers aren't as savvy as most on here in knowing exactly what train, platform, direction to head to when connecting and are put off by it. You may sneer at that, but that is reality, it isn't the passenger's fault, it is offputting and can be quite an anxious experience to have to make a ten minute connection at a large station, wondering if your train will get there in time and whether you'll find the right train in time. A through route may make the difference between travelling by train and thinking "what the hell, I'll drive, it's too much hassle". The other aspect of course, is that once you have provided a through service and take it away as suggested in this thread, you're going to disenfranchise many regular users, particularly after the first time the first train is delayed and connection missed.
It is not lazy to want a reasonable through route when, as so often the case these days, other services are not held for delays. I really hope people genuinely within the industry (and I get the impression you aren't) don't have your attitude towards the passenger/customer because i despair if so. Happily I don't think that's the case.