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East Coast amended timetable with Advance tickets

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Class 92

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I have just had a look on National Rail to notice that East Coast have a amended timetable for tomorrow. I am travelling from Leeds to London Kings Cross then from London Euston to Stockport all of this is on advanced tickets, I gave myself 1 hour to transfer through London but looking at amended timetable it will only give me 15 minutes! Will that be enough? What will happen if i don't get my connection because it will be East Coast's fault not mine? I booked the tickets over 2 months ago!
 
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YorkshireBear

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I imagine your tickets would be valid for travel a different day if possible for you. I also imagine you will be allowed to board the next train to Stockport from Euston but reservation cancelled.
 

dzug2

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Would East Coast allow you to travel on an earlier train from Leeds?
 

Class 92

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These are my train times from Whitchurch (Shropshire) to Whitchurch again. It was just a day on the trains i wanted to do.
 

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  • WTC to WTC via MAN, LDS, KGX, EUS, SPT, CRE.docx
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DaveNewcastle

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Many services in the revised East Coast timetable are effectively leaving early, and yes, it will be advisable to leave Leeds an hour (or more!) before your booked time.
You won't be penalised, or refused, though it is always wise to ask the Guard before boarding. In fact, I'd expect you to be complimented on your good sense!
 

ainsworth74

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Ok, thanks its just I have 3 advanced tickets from 3 different websites.

It doesn't matter as long as you've allowed the minimum connection time when booking you're fine. I'd take a copies of your original itinerary along with you to prove that when booked what you are doing was fine.

I'd also turn up early to Leeds and ask the guard of an earlier East Coast service if you can travel on his train, explain that you have a connection to make out of Euston but due to the amended timetable you're now worried you won't make it if you travel on your booked train. I'd have thought they'll be more than happy to allow you to travel indeed I'd be shocked if they said anything other than that!
 

hairyhandedfool

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Perhaps it's just me, but my first port of call would be East Coast or the ticket vendor to get the tickets changed or approval to use another service. This issue has cropped up a few times on the forum and this action has always produced results.
 

Marton

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Just had this reply to my tweet about 1721 from Darlington tomorrow

National Rail @NRE_EastCoast @Martoninc If your train is cancelled, then you can use the one either side of it, so 16:21 or 18:21
 
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It's says much about the state of Britain railways: whenever there are delays or disruption that the main concern is ticket validity rather the kind of journey you might expect.

When I travel on trains Germany announcements focus on connections and customer service. Here in the UK, announcements focus on penalties for travelling on the wrong kind of ticket.
 

ainsworth74

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I disagree. During times of disruption it is very common to see ticket restrictions lifted, tickets valid for travel on different days, different routes, companies and so on. The focus is on getting people from A to B not on protecting revenue.

However it just seems common sense to ask if you're not sure. All the advice that has been given has clearly said 'you'll be fine travelling on a different train but ask just to be 100% certain'. Doesn't seem unreasonable to me...
 

CC 72100

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I disagree. During times of disruption it is very common to see ticket restrictions lifted, tickets valid for travel on different days, different routes, companies and so on. The focus is on getting people from A to B not on protecting revenue.

However it just seems common sense to ask if you're not sure. All the advice that has been given has clearly said 'you'll be fine travelling on a different train but ask just to be 100% certain'. Doesn't seem unreasonable to me...

I remember in the flooding of Cowley bridge I found myself on the 17:30 Bristol - Leeds (was meant to be on the train 2 hours later, from Exeter) and I was unable to find the guard before boarding. When she approached I explained the situation and she replied with "don't worry, we're just focusing on getting people travelling in the right direction at the moment". I'd like to think that similar common sense will be used by all tomorrow.
 

ainsworth74

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I'd put a fiver on saying that it will be used extensively. The only cases we might hear of it not being used will be newsworthy precisely because they'll be so incredibly rare and to be honest they'll be the sort of staff that give the industry a bad name in the first place.
 

yorkie

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I have just had a look on National Rail to notice that East Coast have a amended timetable for tomorrow. I am travelling from Leeds to London Kings Cross then from London Euston to Stockport all of this is on advanced tickets, I gave myself 1 hour to transfer through London but looking at amended timetable it will only give me 15 minutes! Will that be enough? What will happen if i don't get my connection because it will be East Coast's fault not mine? I booked the tickets over 2 months ago!
What was your original itinerary?

Would you prefer to leave Leeds earlier so that you can arrive on time, or would you prefer to leave Leeds no earlier than your booked time, and are happy to arrive late but are concerned about ticket acceptance?

Providing your original plans allowed at least the minimum interchange time to cross London, which in this case you certainly did, then you have nothing to worry about in terms of ticket acceptance.

In times of major disruption, an alternative route may be offered, for example in this case you might be asked to travel Leeds - Manchester - Stockport.
 

Class 92

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Well my idea is to do a round trip from Whitchurch and back but via Man Picc, Leeds, Kings Cross, Euston and Stockport with my advanced tickets being:
1. MAN to LDS
2. LDS to KGX
3. EUS to SPT

I was worried about wheather my ticket would be accepted if i missed my connection but VT have tweeted
Anyone with Advance tickets for tomorrow (Monday) can travel on any train after 14:00 or Anytime on Tuesday.
--- old post above --- --- new post below ---
So i'm not worried anymore, thanks for everyone's help though.
 

dvboy

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I assume TPE is your first leg? Perhaps it's a good idea to speak to them to see if they'll pass your ticket on an earlier train, given you'll need to travel earlier on EC.
 

TUC

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What is noticeable about tomorrow's timetable is that the Hull service is not running, without East Coast highlighting this important change. The extra pressure upon timetables tomorrow is recognised but it is striking that, whenever East coast is under pressure, services like this are the first to go whereas Hull Trains, whose income depends upon this market, are waiting to see how things progress before deciding upon cancellations for tomorrow.
 
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