E-tickets not available between Guildford and Penshurst. Anyone know why?

[infobleep]

I was surprised to find I can't buy any e-tickets between Penshurst and Guildford. The ticket is routed via Gomshall.

Is this due to:
1. Fraud prevention
2. Southeastern, who price the tickets, not being interested in e-tickets (even though they are now publicly owned)
3. An oversight
4. Something else?

I thought, broadly speaking, the industry was keen for people to go paperless. Or does that only apply to some train operating companies?

Although the fare is priced by Southeastern, services from Penshurst are run using Southern-branded trains, which come under Greater Thameslink Railway.

 

[Watershed]

Option 3 is the most likely one, it's probably also the same reason why it's still priced by Southeastern even though they haven't run the Redhill-Tonbridge trains for years.

 

[Wallsendmag]

I would think when you’re replacing the whole of the kit you use to retail, RCS updates will take very much a back seat

 

[infobleep]

Do you mean the move to contactless payments?

 

[81A]

Do you mean the move to contactless payments?

Southeastern are in the process of replacing their ticket office/portable ticketing kit and all their ticket machines (press release).

 

[OscarH]

Although Southeastern really should have enabled eTickets on all non-cross-London flows a long time before this rollout