• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Down excess?

Status
Not open for further replies.

district

Member
Joined
4 Aug 2011
Messages
1,111
Location
SE16
Hi guys,

I am travelling later this afternoon and I have got a Off-Peak Day Single between Ashford International and St. Leonards Warrior Square. I have decided to alight at Hastings instead.

Bearing in mind St. Leonards Warrior Square is in Hastings group (according to the Routing guide) is it possible to get a down excess from the guard for the difference?

I know the difference is only 10p but to collect tickets to scan in for Rail UK I want to get an excess printed on the stock.

Is this possible? What do I need to ask for?


District
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

hairyhandedfool

Established Member
Joined
14 Apr 2008
Messages
8,837
You can get an 'overdistance excess' which is the price of a single to cover your extra journey or, if cheaper, the difference between the fare you have paid and the fare due for the longer journey.

Routeing Point Groups make no difference to excess fares rules.
 

district

Member
Joined
4 Aug 2011
Messages
1,111
Location
SE16
Hastings is before St. Leonards Warrior Square though? Does this mean I cannot get a excess refund for the 10p?
 

142094

Established Member
Joined
7 Nov 2009
Messages
8,789
Location
Newcastle
You can only get an excess where the price of the ticket you need is of equal or higher value to the one you hold. So you can't get a refund if you stop short.
 

hairyhandedfool

Established Member
Joined
14 Apr 2008
Messages
8,837
For some reason I had you travelling from the opposite direction, you would be unable to recover the 10p difference.
 
Status
Not open for further replies.

Top