Dmi

[PaulO76]

Hi all,

I just wondered if anyone has recently done a DMI with Gtr and if so if they would be willing to give me a bit of an insight of what type of questions im likely to expect. I've not had an interview for 16 years and to say I'm nervous is an understatement.

 

[baz962]

I got one next month so im interested to know too

 

[PhoenixBC]

Hi, have my DMI next week, some ideas would be welcome.

 

[donpoku]

Guys just relax & offer so much knowledge and understanding of the role & yourself.

Believe me you don't won't to leave thinking you could have said more.

Sent from my LG-H850 using Tapatalk

 

[Inamberclad]

It's a general manager interview so read through the job description and detailed person specification. This is usually what forms the basis for their questions.

 

[mresh91]

If you search the threads on this forum, they'd all point to questions as being your typical competency questions i.e. followed rules and procedures, dealt with an emergency, worked alone.

To my surprise, not a single question was asked along those lines. It wasn't what I was expecting. It was more along the lines of: what is your greatest achievement, a time where you had to work hard to overcome a difficulty, delivered excellent customer service. Try to think of answers for your traditional railway competency questions, but also these rather general personal questions about your personality and how you deal with certain instances.

My overriding opinion from the interview was that it was more an interview to gauge your personality for the role, the team/depot and if you'd fit in.. and just your general confidence. Unfortunately I failed and my driver dream is over - I'm just being honest with myself and I'm not cut out to be one.

Another thing was the managers who interviewed me were the most professional and friendly interviewers I have come across, and I've been to many interviews! They did seem as though they're desperately trying their best to get the correct answers from you and are not trying to trick you in any way. If you're a fairly confident person with some wholesome life/work experience, you should be fine. Just don't feel rushed in giving your answers, take your time.. and stick to the STAR technique. STAR is a MUST.

 

[Murrchine]

mresh91 is spot on I had my dmi at kings cross for gtr in April and got through it, questions asked I answered using the STAR technique both interviewers tried to make me feel as relaxed as possible almost turned in to a chat by the end.
Answer questions honestly I had researched TOC enough to have general knowledge turnover passenger numbers etc they are not going to ask the make and model of rolling stock. Draw on you own experience try to stay calm and answer using STAR (situation ,task,action,result).you will be fine

 

[PaulO76]

Many thanks for all of your insight it's much appreciate, I'm sure I'm probably over thinking it.

Thanks again

 

[baz962]

If you search the threads on this forum, they'd all point to questions as being your typical competency questions i.e. followed rules and procedures, dealt with an emergency, worked alone.

To my surprise, not a single question was asked along those lines. It wasn't what I was expecting. It was more along the lines of: what is your greatest achievement, a time where you had to work hard to overcome a difficulty, delivered excellent customer service. Try to think of answers for your traditional railway competency questions, but also these rather general personal questions about your personality and how you deal with certain instances.

My overriding opinion from the interview was that it was more an interview to gauge your personality for the role, the team/depot and if you'd fit in.. and just your general confidence. Unfortunately I failed and my driver dream is over - I'm just being honest with myself and I'm not cut out to be one.

Another thing was the managers who interviewed me were the most professional and friendly interviewers I have come across, and I've been to many interviews! They did seem as though they're desperately trying their best to get the correct answers from you and are not trying to trick you in any way. If you're a fairly confident person with some wholesome life/work experience, you should be fine. Just don't feel rushed in giving your answers, take your time.. and stick to the STAR technique. STAR is a MUST.

Hi I think you mean mmi as these were questions I got in there plus you say you drivers dream is over or do they ask same questions as mmi also mmi is part of two strikes dmi is not so your dream would be intact

 

[baz962]

mresh91 is spot on I had my dmi at kings cross for gtr in April and got through it, questions asked I answered using the STAR technique both interviewers tried to make me feel as relaxed as possible almost turned in to a chat by the end.
Answer questions honestly I had researched TOC enough to have general knowledge turnover passenger numbers etc they are not going to ask the make and model of rolling stock. Draw on you own experience try to stay calm and answer using STAR (situation ,task,action,result).you will be fine

Isnt mresh on about mmi as that was the interview with them questions and he also says his dream is over but dmi is not part of two strikes so his dream would be alive still

 

[Murrchine]

Hi I was asked similar questions in dmi and mmi was asked give example of good customer service, emergency situation,working as a team in dmi. I had my mmi after dmi and used similar if not the same examples for both, mmi I found wanted more detail. TOC not even mentioned in mmi where there were questions/discussion about TOC in dmi.
This was the experience I had do not know if other TOC do things slightly different.
I was told by the guys doing my dmi that they used to have final say and dmi used to be the last interview and then job offer (or not) as long as passed medical,but now mmi at GTR followed dmi then medical,again this is my experience of the process in April may have change again since then.
Hope this helps.

 

[mresh91]

Isnt mresh on about mmi as that was the interview with them questions and he also says his dream is over but dmi is not part of two strikes so his dream would be alive still

Nope, I am talking about the DMI. MMI they will never change the questions, DMI has a great deal of overlap with he MMI, or in my instance, not a lot at all.. it's up to the TOC what questions they ask at the DMI.

As for what I said about the dream, then I do still have one life left but I meant as I have no ambition to pursue a driver career looking at things objectively.

 

[baz962]

Hi I was asked similar questions in dmi and mmi was asked give example of good customer service, emergency situation,working as a team in dmi. I had my mmi after dmi and used similar if not the same examples for both, mmi I found wanted more detail. TOC not even mentioned in mmi where there were questions/discussion about TOC in dmi.
This was the experience I had do not know if other TOC do things slightly different.
I was told by the guys doing my dmi that they used to have final say and dmi used to be the last interview and then job offer (or not) as long as passed medical,but now mmi at GTR followed dmi then medical,again this is my experience of the process in April may have change again since then.
Hope this helps.

Ah ok I am going through it with gtr I have done all tests and mmi and passed I only have dmi left I am currently swatting up on gtr/go ahead but I didn't realise they would ask mmi type questions but I will use the examples I passed mmi with if they ask so hopefully that would suffice. Anyway very many thanks I appreciate it a lot

 

[Daly131]

So will they definitely ask Mmi questions at the DMI as well as asking for knowledge on the TOC you are applying for just to be clear, I thought it may only be an informal chat and only questions about the TOC ?????

 

[Murrchine]

I had my dmi in April with GTR and had questions asked similar to mmi and discussion about what i know about TOC cannot remember every question in dmi but had emergency situation, example of following procedures and working as a team as in mmi.
STAR is a must for answering the direct questions and use real situations that you have experienced.

 

[332 > 444]

As follows:

1 what do u know about the company.
2 tell me what appeals to u about this job.
3 what challenges do u think a driver will face
4 give an example of when u have done unsociable hours/ shift work.

Then u have 8 questions which are scoring questions

1, give an example of when u produced work to a high standard.
2, give an example when u have given someone bad news.
3, what does a customer expect from a driver in PA announcements
4, tell me about an unexpected situation u handled
5, team me a situation where someone has asked you to change the way you were doing something.
6, something your proud of
7, give an example where u went the extra mile for a customer
8, give an example when you worked with other to reach a goal.

These were found elsewhere in the forum, i had these questions too.

 

[Need2]

So will they definitely ask Mmi questions at the DMI as well as asking for knowledge on the TOC you are applying for just to be clear, I thought it may only be an informal chat and only questions about the TOC ?????

They definitely do but the whole interview is more relaxed and 'chatty' and not as regimented as the MMI.
They ask a couple (or more, I cant remember!) of "give an example of" type questions but they will be mixed up amongst what you know about the company, some of your work history and a general chat about you and your life/work experiences.
If the TOC is a GTR one then concentrate on the actual 'company' you will be working for, ie Thameslink or Southern or Gatwick Express etc. Learn as much as you can about them but include a very basic amount about GTR and their structure.
You are being interviewed for a job by one of these companies, you are not being interviewed by GTR.
You can use the same answers you gave for your MMI should you be lucky enough to get the same questions! The only one I can definitely remember is the "give an example of how you coped in an emergency situation"
It is,well I found it so, a lot more relaxed. Just do your homework on the company.
Good luck all.

edit: Just read the post above and can def' confirm the "3, what does a customer expect from a driver in PA announcements"
I was asked about this and how a driver should keep the passengers informed and apologised to (when required)on quite a few occasions.

 

[baz962]

As follows:

1 what do u know about the company.
2 tell me what appeals to u about this job.
3 what challenges do u think a driver will face
4 give an example of when u have done unsociable hours/ shift work.

Then u have 8 questions which are scoring questions

1, give an example of when u produced work to a high standard.
2, give an example when u have given someone bad news.
3, what does a customer expect from a driver in PA announcements
4, tell me about an unexpected situation u handled
5, team me a situation where someone has asked you to change the way you were doing something.
6, something your proud of
7, give an example where u went the extra mile for a customer
8, give an example when you worked with other to reach a goal.

These were found elsewhere in the forum, i had these questions too.

You had all 8 how much detail do they want did you pass

 

[332 > 444]

Well as much detail as you can really and i had every single one of those questions.

 

[baz962]

Well as much detail as you can really and i had every single one of those questions.

Did you pass

 

[332 > 444]

Did you pass

Yes, passed in March. I'm on the course now.

 

[baz962]

Yes, passed in March. I'm on the course now.

nice one what route mate

 

[332 > 444]

nice one what route mate

Training on the GN route, down for Kings Cross but i know i'll get moved, all 8 of us will be.

 

[Murrchine]

I start training with GTR in September and place of work on paperwork is Kings Cross I take it from your last post everyone gets Kings Cross then allocated depot closer to home later?

 

[Daly131]

Cheers need2 and 332 > 444

 

[baz962]

Training on the GN route, down for Kings Cross but i know i'll get moved, all 8 of us will be.

Hi mate what do you know about the visions and values I can find on the website the visions but nothing says values any help you can give would be appreciated mate