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Difference between the terms "Guard" and "Conductor"?

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Trainfan2019

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I've got a question in 2 parts...

Is there a difference between a guard and a conductor on trains? Also, why do some guards/conductors scan smartcards but others just look at the smartcard and assume it contains a valid ticket?
 
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norbitonflyer

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I've got a question in 2 parts...

Is there a difference between a guard and a conductor on trains? Also, why do some guards/conductors scan smartcards but others just look at the smartcard and assume it contains a valid ticket?
Conductor is the term used in American English for the person responsible for the safety of the train and its contents, leaving the footplate crew to drive the thing, but the term has gained popularity on this side of the Pond for what was traditionally called a guard. This started with the introduction of "paytrains" in the 70s, as the guard also took on some functions analagous to bus conductors. "Train manager" is now often used instead of guard, which is probably more descriptive, and is perhaps analgous to the chief steward on an aircraft.



The functions do actually differ in some respects - a traditional goods train guard's main job was to manage the brakes, and even on a passenger train a traditional guard had little interaction with the passengers.
 

Tetragon213

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Conductor is the term used in American English for the person responsible for the safety of the train and its contents, leaving the footplate crew to drive the thing, but the term has gained popularity on this side of the Pond for what was traditionally called a guard. This started with the introduction of "paytrains" in the 70s, as the guard also took on some functions analagous to bus conductors. "Train manager" is now often used instead of guard, which is probably more descriptive, and is perhaps analgous to the chief steward on an aircraft.



The functions do actually differ in some respects - a traditional goods train guard's main job was to manage the brakes, and even on a passenger train a traditional guard had little interaction with the passengers.
I think Scotrail explicitly uses the term conductor; I remember the Carmont report uses that term, in any case.

As far as guards go, on heritage lines, I do notice that the guards tend to spend most of their time filling paperwork in their office and watching up/down the train every few minutes.
 

stadler

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I've got a question in 2 parts...

Is there a difference between a guard and a conductor on trains? Also, why do some guards/conductors scan smartcards but others just look at the smartcard and assume it contains a valid ticket?
There is zero difference between "guard" or "conductor" other than the name. Different train operators just use different job titles. It just depends on what the train operator wants to use.

All of these job titles have existed for our guards:

Guard
Metro Guard
Commercial Guard
Non Commercial Guard
Conductor
Senior Conductor
Train Manager
Train Captain

But all of the above are simply different job titles used by different train operators for the same role.
 

Mag_seven

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The BR Intercity sector started the whole thing off by renaming their guards as "Senior Conductors"
 

stadler

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I believe this is the current situation of job titles used for the guard and related roles:

Avanti West Coast:
• Train Manager

C2C:
• Train Captain (until 2016 - now fully DOO)

Caledonian Sleeper:
• Train Manager

Cross Country:
• Senior Conductor (solely work 170 services)
• Train Manager (solely work 220/221 services)

East Midlands Railway:
• Senior Conductor (mostly work 158/170 services)
• Train Manager (mostly work 222/360 services)

Eurostar:
• Train Manager

Grand Central:
• Senior Conductor

Great Western Railway:
• Conductor (mostly work regional services)
• Train Manager (mostly work intercity services)

Greater Anglia:
• Conductor (mostly work regional services)
• Senior Conductor (mostly work intercity services)

Hull Trains:
• On Board Manager

Irish Rail:
• Guard (solely work Enterprise services)

London North Eastern Railway:
• Train Manager

London North Western Railway:
• Senior Conductor

London Overground:
• Conductor (until 2014 - now fully DOO)

Lumo:
• Customer Experience Ambassador (not a proper safety critical guard role)

Merseyrail:
• Train Manager

Northern:
• Conductor

Scotrail:
• Conductor (all Diesel services and some 380/385 services)
• Ticket Examiner (Strathclyde Electric services - not a proper safety critical guard role)

South Western Railway:
• Commercial Guard (mostly work outer suburban and regional and intercity services - current title)
• Metro Guard (mostly work inner suburban London services - current title since 2018)
• Non Commercial Guard (mostly work inner suburban London services - old title until 2018)

Southeastern:
• Conductor (all mainline 375/377 services)
• On Board Manager (HS 395 services - not a proper safety critical guard role)

Southern:
• Conductor (only left now on Clapham to Watford and Eastbourne to Ashford and London to Uckfield trains)
• Assisting Conductor (this is what the Conductor is called when they cover an On Board Supervisor duty)
• On Board Supervisor (not a proper safety critical guard role)

Translink Northern Ireland Railways:
• Conductor (mostly work domestic services)
• Train Manager (mostly work Enterprise services)

Transpennine Express:
• Conductor

Transport For Wales:
• Conductor (but supposed to be switching to Train Manager soon)

West Midlands Railway:
• Senior Conductor

I wonder whether GBR will simplify it to one title once it is fully up and running.
 

Boilinthebag

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Ultimately it doesn't matter from a rules and procedures perspective as it's about the tasks undertaken rather than any job title.
 

Ashley Hill

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Ultimately it was the 1988 traincrew agreement that killed off the title guard. Freight guards became Trainmen D or G. D in line of footplate promotion, G a goods guard. Passenger guards initially became Conductors and Senior Conductors. Conductors worked for the Provincial Services sector of BR, whilst Senior Conductors worked for Inter-City. After privatisation the job titles changed again to suit the operating companies. The role of the passenger guard became increasingly more customer focused and subsequently dumbed down over the decades. They still play a vital role in operation of trains and do far more than just punch tickets which is often unseen by the travelling public.
At the end of the day the generic name guard is still used in official publications as that is what we are despite whatever silly name the TOCs choose to call us.
 

Harpo

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I’m pretty sure that BR had a ‘Conductor Guard’ grade for routes where payment on the train was the norm.

Conductor is also a term that’s come to replace route/traction ‘pilot’ for drivers.
 

AndrewE

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I’m pretty sure that BR had a ‘Conductor Guard’ grade for routes where payment on the train was the norm.
I agree and am sure I remember it too. It was to distinguish cash-taking guards from those who just might do a ticket check, and I thought it was named by analogy with bus conductors, who pretty well universally collected the fares back then.
 

Ashley Hill

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I’m pretty sure that BR had a ‘Conductor Guard’ grade for routes where payment on the train was the norm.
Yes. The name Conductor Guard was introduced with the Pay Train concept in the mid/late 1960s. I understand the only difference being was that the guard was also responsible for revenue collection in addition to normal guards duties.
 

zero

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If you are unsure whether to refer to someone as a guard or conductor or TM, which would be the best to use?
 

renegademaster

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"Senior conductor" which West Midlands use is weird because it implies theirs a junior conductor somewhere else on the train.
 

voyagerdude220

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I thought it would have made sense for colleagues of this particular grade to be referred to as a "Train Manager" if they (as well as their Guard duties) also had the responsibility of managing the Catering staff onboard. (E.g. on long distance operators such as Avanti and Cross Country)

Or managing the train in terms of whether First Class should be declassified etc.

And where this doesn't apply, e.g. regional services such as Northern they'd be a Conductor etc.

Of course as per many things Railway, consistency isn't the case and Merseyrail refer to their Guards as Train Managers for some reason.
 

19Gnasher69

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Conductor is the term used in American English for the person responsible for the safety of the train and its contents, leaving the footplate crew to drive the thing, but the term has gained popularity on this side of the Pond for what was traditionally called a guard.


even on a passenger train a traditional guard had little interaction with the passengers.
As much as I dislike the adoption of American terms on this side of the Atlantic, the term “guard” is probably a little archaic - doesn‘t it originate in the days of stagecoaches when an armed guard would ride with the driver? So not strictly readily transferable to describe a member of train crew. Though I’ll warrant a few of today’s guards/conductors/TMs would quite like to carry a pistol or a sword, especially on later trains on Fridays and Saturdays……..
 

Mat17

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Train Captain sounds ridiculous. It sounds like they work for Starfleet!

I don't like the term Train Manager. I guess it makes sense, but it smacks of trying to sound like an airline. Conductor or guard sound much better to me.
 

jfowkes

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A distinction with the role does exist on the DLR. Passenger Service Agents (formerly "train captains") also have the ability to manually drive the trains if required - I think that must be unique within in the UK?
 

Annetts key

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I wonder whether GBR will simplify it to one title once it is fully up and running.
I would hope that GBR will simplify it, maybe go back to calling the role "guard" again. The primary safely role is to protect the train and the passengers. If guard is short for guardian (and I don't know if it is), then that fits better than any of these other titles of terms.

IMHO many of these other titles are meaningless.

Conductor, of what? Normally a conductor directs the performance of an orchestra or choir. Yes, there were conductors on buses in the past, but that role is completely redundant and has been for many, many years.(Wikipedia says: "By the early 1980s, bus, conductors were largely obsolete in all cities except London and Dublin).

Senior Conductor, senior over who or what exactly, when most trains only have one "conductor"?
Train Manager? In charge of who? Who are they managing? Are they supervising other staff? If so, who?

Correct me if I'm wrong, but aren't the catering staff under a different reporting line?

It's no different on Network Rail operations where you have a single MOM (Mobile Operations Manager) on duty that have absolutely no one else that they are "in charge of". So why do they have the title "manager"?

Meanwhile on the Network Rail maintenance / infrastructure (and preceding companies) the titles over the years have also changed for the worse, with "operative" replacing "technician" as one example.
 

GW43125

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"Senior conductor" which West Midlands use is weird because it implies theirs a junior conductor somewhere else on the train.
Even worse is the applications to be a "trainee senior conductor"! Bit of an oxymoron, no?

If all else fails, go for the rulebook-esque "person carrying out the duties of a guard", can't upset anyone then! :lol:
 

Joe Paxton

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A distinction with the role does exist on the DLR. Passenger Service Agents (formerly "train captains") also have the ability to manually drive the trains if required - I think that must be unique within in the UK?

I do prefer their original title, Train Captain, to the more humdrum Passenger Service Agent.


[...]
Train Manager? In charge of who? Who are they managing? Are they supervising other staff? If so, who?
[...]
It's no different on Network Rail operations where you have a single MOM (Mobile Operations Manager) on duty that have absolutely no one else that they are "in charge of". So why do they have the title "manager"?
[...]

You don't have to be managing people to be a manager - you can be managing the overall situation.
 

GW43125

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You don't have to be managing people to be a manager - you can be managing the overall situation.
The companies that use TM tend to be on trains where you have other staff such as catering crews you're responsible for, even if you're not a manager per se.
 

DelW

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Senior Conductor, senior over who or what exactly, when most trains only have one "conductor"?
Senior might mean seniority in terms of experience, even if not directly supervising junior staff at that particular time.
Train Manager? In charge of who? Who are they managing? Are they supervising other staff? If so, who?

Correct me if I'm wrong, but aren't the catering staff under a different reporting line?
Even if they're in a different role, I'd expect catering staff, "hosts" etc. to come under the TM's authority while on their train.
It's no different on Network Rail operations where you have a single MOM (Mobile Operations Manager) on duty that have absolutely no one else that they are "in charge of". So why do they have the title "manager"?
Managing a situation on the ground, including whatever staff (train crew, p-way etc.) who happen to be involved?

I agree about title inflation, though it's much wider than the railway. I still recall many years ago sending off for a leaflet, and receiving it accompanied by a letter from the "Literature Fulfilment Manager" :rolleyes:
 

Taunton

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Train Captain sounds ridiculous. It sounds like they work for Starfleet!
Seemingly an East London expression, as this was how staff on the DLR were described from Day 1, when they had a notably smarter professional uniform than nowadays. I wonder who decided to downplay the name.

Curiously, the bus role which everywhere else is called the Conductor, in Manchester was the Guard, from tramway days, and on buses until they were finally dispensed with there, both within the industry and also the general public.
 

Annetts key

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You don't have to be managing people to be a manager - you can be managing the overall situation.
So, a team leader is a manager then? Because one of my many titles was Team Leader. Before that it was Senior Engineering Technician. Regardless of the title I was in charge of a small team and had to manage the work and the safety of the team (both from the danger of the work/tools and from being hit by a train).

Senior might mean seniority in terms of experience, even if not directly supervising junior staff at that particular time.

Even if they're in a different role, I'd expect catering staff, "hosts" etc. to come under the TM's authority while on their train.

Managing a situation on the ground, including whatever staff (train crew, p-way etc.) who happen to be involved?

I agree about title inflation, though it's much wider than the railway. I still recall many years ago sending off for a leaflet, and receiving it accompanied by a letter from the "Literature Fulfilment Manager" :rolleyes:
I take the point about senior could be seniority in terms of experience. But the modern railway has mostly moved away from that kind of thing in many areas

A person may control a situation on the ground, but not have any role managing other staff. So for example with a MOM and P.Way or S&T it's more a cooperative arrangement, as the line reporting for the P.Way is via their manager or on-call manager, similar for the S&T who would have their own manager or on-call manager to report to.

Anyway, I'll stop now as it's drifting away from the topic.
 

Ashley Hill

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Senior Conductor, senior over who or what exactly
Prior to 1988 it was mostly the senior guards (top link) who worked what for many years had been called inter city services. The long distances work attracted a mileage payment and generally had the better turns with no stupid o’clock starts or finishes.
After 1988 those senior guards in the top link (s) automatically became Senior Conductors whereas those in the lower links became Conductors.
The Senior Conductors became a separate grade hence the name and were only supposed to work Inter-City services. They were given a higher rate of pay to compensate for loss of some bonuses such as mileage payments. Anyone after 1988 who wanted promotion to that role had to apply for it rather than rise up by link progression as seniority had allowed before. A conductor who applied for a job after only a few months service could apply, and if successful would be called a Senior Conductor without any seniority in service.
At the end of the day it’s just a way to differentiate between the two grades of passenger guard at that time.
 

Horizon22

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I believe the rulebook just refers to "guard". Now what individual companies call them in their job description and daily role is a different matter and has diverged over time, but they will (mostly - this is the railway of course there are exceptions!) be fundamentally be doing the role of a guard, as per the rulebook.

Other roles like OBSs on Southern and OBMs on Southeastern are not "guards" in the true sense as those services are technically DOO/DCO but with additional on-board support and extra duties.

== Doublepost prevention - post automatically merged: ==

I thought it would have made sense for colleagues of this particular grade to be referred to as a "Train Manager" if they (as well as their Guard duties) also had the responsibility of managing the Catering staff onboard. (E.g. on long distance operators such as Avanti and Cross Country)

Or managing the train in terms of whether First Class should be declassified etc.

And where this doesn't apply, e.g. regional services such as Northern they'd be a Conductor etc.

Of course as per many things Railway, consistency isn't the case and Merseyrail refer to their Guards as Train Managers for some reason.

Train Manager is definitely more common on a inter-city / long-distance TOCs where they retain the Guard role but are also responsible for / supervising the other members of the on-board team on that particular service.
 

Boilinthebag

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I believe the rulebook just refers to "guard".
A 'train manager' could also be undertaking what the rule book defines as shunter or train preparer tasks. Without sticking to simple job roles the rule book would be grow in size somewhat!
 
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