• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Delayed from exiting the station by ticket inspectors

Status
Not open for further replies.

ElbowGrease

New Member
Joined
12 Dec 2024
Messages
2
Location
England
I regularly use the train to travel to and from Manchester Piccadilly and I’m becoming increasingly irritated by what feels like a growing amount of time spent waiting alongside a rabble of commuters to get out of the station once the train completes its journey.

Recently I arrived in Manchester Piccadilly on a service that had been delayed by around 50 minutes. We were then delayed even further by having to wait as two men slowly scanned each and every ticket and asked to see every railcard and photocard of the hundreds of people waiting to leave.

There are often revenue protection officers at another station I use and the layout of the station means this creates a bottleneck. Again, it’s a battle to get out of the station in a timely manner when this happens and it can be significantly disruptive to my morning. When this happened the other day, two police officers were stood waiting around watching the tickets be checked - surely not the best use of their time and our taxes?

Often the tickets have been checked before you board the train, then again once (or twice) during the actual journey, and then they keep you prisoner until they check again!

What does the law say about this? Surely once you’ve alighted after the journey, the contract is terminated? I have no problem with showing before boarding or during the journey, but as far as I’m concerned, waiting to check retrospectively is too late!

Am I alone in my views?
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

dannypye9999

Member
Joined
28 Jun 2013
Messages
392
You can avoid long waits by using the lift up on the p13 and p14 concourse. It takes you down to the taxi rank.
 

Accura

Member
Joined
31 Jan 2011
Messages
60
I'm guessing this was at the bottom of the travellator coming down from P13/P14? I frequently walk along the footbridge and go to any other platform (most of which have ticket barriers rather than staff with camera scanners) in order to avoid the crowd during busy times. I'm hoping at some point in the future barriers will be put in place between P10-11.
 

transportphoto

Established Member
Associate Staff
Jobs & Careers
Quizmaster
Joined
21 Jan 2010
Messages
5,555
What does the law say about this? Surely once you’ve alighted after the journey, the contract is terminated? I have no problem with showing before boarding or during the journey, but as far as I’m concerned, waiting to check retrospectively is too late!
The law states the railway may check your ticket as many times as it pleases, essentially. Contracts don’t come into it, refusing to show a valid ticket when asked to do so by an authorised person is a criminal offence. Reference to Railway Bylaw 18.2, and s5.1 Regulation of the Railways Act 1889:
Regulation of Railways Act 1889 said:
1)Every passenger by a railway shall, on request by an officer or servant of a railway company, either produce, and if so requested deliver up, a ticket showing that his fare is paid, or pay his fare from the place whence he started, or give the officer or servant his name and address; and in case of default shall be liable on summary conviction to a fine not exceeding [level 2 on the standard scale].
 
Status
Not open for further replies.

Top