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Delay reply 2 hour delay on both legs

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curtly

Member
Joined
10 Feb 2016
Messages
59
Hello,

If I have already had a 100% refund for my outward leg am I entitled to claim for a 100% refund for my return leg?
Therefore in effect getting 200% back?

Thanks

Curtly
 
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AlterEgo

Verified Rep - Wingin' It! Paul Lucas
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30 Dec 2008
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29,333
Location
LBK
Hello,

If I have already had a 100% refund for my outward leg am I entitled to claim for a 100% refund for my return leg?
Therefore in effect getting 200% back?

Thanks

Curtly
No. Compensation is limited to the price of the ticket I’m afraid.

You could ask the train company for a discretionary goodwill gesture though.
 

SCDR_WMR

Established Member
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17 Dec 2017
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2,613
Location
Crewe
No, you get 100% of each ticket (minus fee if applicable) for each leg, making 100% in total.
 

yorkie

Forum Staff
Staff Member
Administrator
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6 Jun 2005
Messages
78,271
Location
Yorkshire
Hello,

If I have already had a 100% refund for my outward leg am I entitled to claim for a 100% refund for my return leg?
Therefore in effect getting 200% back?

Thanks

Curtly
If the delay was on the same TOC, the chances of you getting the full amount advertised for each leg is very slim, as it's likey to be capped at 100% of the ticket price.

If the delay was caused by two separate TOCs then you have a very good chance
 
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