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Delay/Repay

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Ianmel1969

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Joined
18 Jan 2011
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97
Could someone please advise which company I claim for delay/repay from?

My journey was on Monday 9th Nov
0946 Southampton Central to Newcastle
Train company travelled on - Cross Country

I bought my ticket online via Virgin Trains website.

Do I address the claim to Virgin or Cross Country?

Thanks
 
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RailUK Forums

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