I’ve never claimed delay repay before but today I was on the 0703 from Euston to Birmingham which was delayed by just over an hour due to a person being struck by a train. As such, I believe I am entitled to delay repay. However, as the journey was paid for by work who is actually entitled to it? My thinking is that it is compensation for the inconvenience of the delay, so I, the passenger, is entitled to it. It is, after all, not a refund so it isn’t owed to my employer.
I’ll check if the organisation has a policy for it but what are people’s general thoughts?
I’ll check if the organisation has a policy for it but what are people’s general thoughts?
