railpigeon
Member
Yesterday I had an Advance ticket from Reading to Paignton, with a Torbay Plusbus.
The service arrived into Newton Abbot 18 mins late at 2149, missing my intended connection by three minutes. The next Paignton train was 2237.
The Torbay plusBus area covers not only Paignton and Brixham, but also Newton Abbot.
A number 12 Stagecoach bus links Newton Abbot, Torquay, Paignton and Brixham.
Now, an hour in the number 12 on a wet Friday night in February is nobody’s idea of fun. But by dashing at NTA from the platform to the bus stop I just made it onto a number 12 from Newton Abbot, taking me past the Rail and bus stations in Paignton (they are adjacent) and on to Brixham.
What do I claim through delay repay?
My bus passed through Paignton bus station at about 2240, so about 40 mins later than my intended train.
The 2237 from NTA reached PGN at 2252, 52 mins later than my intended train.
What do I claim on delay repay?
A) 18 mins late at NTA?
B) 40 mins late at Paignton, when the bus actually reached Paignton?
C) 52 minutes delay, for the train GWR suggested I catch (having not held my intended connection for me)?
D) Claim nothing, because they might get picky about ‘break of journey’.
(Part D opens up an interesting digression, doesn’t it, on the basis that I had two valid ways of getting from NTA to PGN! Worth noting that’s NTA the Advance ticket opened the barriers without problem.)
The service arrived into Newton Abbot 18 mins late at 2149, missing my intended connection by three minutes. The next Paignton train was 2237.
The Torbay plusBus area covers not only Paignton and Brixham, but also Newton Abbot.
A number 12 Stagecoach bus links Newton Abbot, Torquay, Paignton and Brixham.
Now, an hour in the number 12 on a wet Friday night in February is nobody’s idea of fun. But by dashing at NTA from the platform to the bus stop I just made it onto a number 12 from Newton Abbot, taking me past the Rail and bus stations in Paignton (they are adjacent) and on to Brixham.
What do I claim through delay repay?
My bus passed through Paignton bus station at about 2240, so about 40 mins later than my intended train.
The 2237 from NTA reached PGN at 2252, 52 mins later than my intended train.
What do I claim on delay repay?
A) 18 mins late at NTA?
B) 40 mins late at Paignton, when the bus actually reached Paignton?
C) 52 minutes delay, for the train GWR suggested I catch (having not held my intended connection for me)?
D) Claim nothing, because they might get picky about ‘break of journey’.
(Part D opens up an interesting digression, doesn’t it, on the basis that I had two valid ways of getting from NTA to PGN! Worth noting that’s NTA the Advance ticket opened the barriers without problem.)
