Delay repay, to claim or not?

[jednick]

Yesterday, I was travelling from Newport to Worcester, via Hereford.

I was planning to have an hour in Hereford on the way back, by breaking my journey.

When I arrived in Hereford, there was a training running to Worcester just a few minutes later. The next two were cancelled. So, I thought I would change my plans by not having the hour in Hereford, and coming straight back to Worcester.

So, the train I was on ran to time perfectly. However, if I would have had the planned hour in Hereford, I would have got caught up in the delays and got home two hours late.


In this instance, can I claim Delay Repay?

 

[jfollows]

No.
Delay Repay is for your actual delay when compared with your booked arrival time.
Don’t go down this hypothetical and devious route. Stick to what actually happened.
You could have had your hour, then been delayed, then claimed Delay Repay. But you didn’t.

 

[Haywain]

In this instance, can I claim Delay Repay?

As above, absolutely not. You were not delayed at all and chose not to be inconvenienced. You have no claim.

 

[styles]

No you can't claim.

The form asks for your actual delay, which is nil.

Lying about it for financial gain is actually fraud by false representation.

 

[redreni]

As above, absolutely not. You were not delayed at all and chose not to be inconvenienced. You have no claim.

I agree there's no valid claim.

I would argue the OP was inconvenienced, though. Hereford is a charming place. He chose what he considered to be the lesser of the inconveniences on offer: no layover in Hereford, rather than a lengthy delay.

It's not Inconvenience Repay, though, it's Delay Repay. If you travel earlier than planned to avoid a delay, you don't incur a delay, so you don't have a claim.

 

[styles]

I agree there's no valid claim.

I would argue the OP was inconvenienced, though. Hereford is a charming place. He chose what he considered to be the lesser of the inconveniences on offer: no layover in Hereford, rather than a lengthy delay.

It's not Inconvenience Repay, though, it's Delay Repay. If you travel earlier than planned to avoid a delay, you don't incur a delay, so you don't have a claim.

Indeed. If you want protection from journeys being cut short, you need travel insurance (though tbh I'm not sure even they would pay out for cutting a trip short by an hour with no activities booked etc, and their argument might well be that they could've had their hour in Hereford, been delayed home, and been compensated by the railway for the delay).

 

[Royston Vasey]

I recently rather enjoyed over two hours delay in Hereford although the cider museum was closed by that time and I think I chose the more ropey of the available Asian buffets! Full beans delay repay after a bit of a fight with the WMT submission system, due to a barrier-swallowed ticket, that customer services eventually sorted.